nursing assistant

licensed practical nurse

registered medication aide

director of dining services

cook

Charter-Senior-Living

A typical day at work consists of a straight 7am-6pm shift preparing and cooking a full 3 course set meal for breakfast, lunch, and dinner by yourself. 
Occasionally, you may have a prep person there with you.  As Dining Director you will be responsible for your inventory, ordering, hiring and training, keeping and maintaining requested company records and documentation, maintenance and cleanliness of your kitchen, scheduling for your employees, and 95% cooking.  I have learned to stay away from this type of environment as it is filled with high employee turnover, gossip, lies, toxicity, micromanaging, and an undermining culture.  Management tries their best with the little means and budgets that they are given.  But the big bosses will micromanage you and question your actions every step of the way, so much that you won't feel like you are actually the one in charge or with the experience for the role given.  I can't stress enough that you will be roped in at first by illusions of grandeur and gifts, promises, and wishes that won't be fulfilled.  Your first 2 months will feel warm and welcoming, but after that is when the claws will come out, you'll have to find out for yourself if you decide to accept this position.  Let's also not forget continuous ongoing training that you will not have time to do that is supposed to be done on company time, always having something else thrown at you with no training or explanation, consistent video meetings or stand-ups that you are required to attend but still responsible to have your meals and everything done on time when you are the only cook there.  Also, constant trips to the store to get something you're out of because you are told that you can't go over budget, even when vital items are needed.  Last, don't forget, you'll also be working off the clock alot too and not getting paid for it.  Overall, the workplace culture is very toxic.  Employees are ALWAYS talking about one another, calling in, being mandated to 16 hour shifts, and quitting.  It's a fake it with a smile on your face until you can't anymore type of culture.  The hardest part of the job is having to plan and prepare meals for the residents that are there paying very good money to receive  excellent service and care, knowing very well that they deserve exactly that, but aren't receiving it.  The residents are also the most enjoyable part of the job.  It feels great to make their day and learn about them, hear their stories, and to leave them satisfied.  

Everyone there was over worked! impossible to have a family life. or any life. good job if you are young and  just starting out.you know "on your grind".. Not me. almost 60 looking toward retirement,wanting to spend time with grandkids..no longer interested in working 6 day weeks with 1 double shift. i herd them tell young mothers with small kids during  christmas break "they needed them to come in earlier than usual even though they had no day care or school for the kids to go too. They were told to "work something out" i felt this was so uncaring. during holiday season employees were working double shifts my self included.. no christmas bonus! we are talking about a company thats collecting thousands of $$$$ per month from multiple residents rent,charging for laundry ,charging for passing meds and lets not forget meals.the management of these places are excellent, they will use as little staff as the can..legally get away with. They will keep payroll and benefits to a minimum. they would rather pay overtime to a few than pay benefits to many.thats why this industry is always shorthanded ..now guess who sits in the middle of this debacle of employee disdain and corporate greed.....yes sweet ole granny and gran pa,PawPaw and MeMaw ..they were not happy from day 1.  You see they've given up every thing to get to this place .There home, there car, control of there finances.y.now you've got unhappy employee trying to make an unhappy resident HAPPY . You have a manager who is a person to! Who has a job to do .who is looking at this situation from an overview and knows he is stuck between a rock and hard place.stresses on every schedule, on every inventory, every call off sometime works a 70 hr. week   THIS IS PLACE YOU GO TO GET YOUR GRIND ON!!MAKE YOUR PAPER MAIN$$$   AIN"T NO PING PONG TABLE!!!!!!!

What is the best part of working at the company?
The residents were the best, you become part of their families. I worked with several dedicated people, who went out of their way for the residents. And like anywhere else there’s some that’s only there for a check. All in all I loved working there. 

What is the most stressful part about working at the company?
I worked nights and they would like for you to be out of there by 9-10 o’clock and if you had a problem or an emergency there’s times that you couldn’t just leave, but that’s what they wanted you to do. I just can’t leave if I’m needed there, there’s times I checked out and stayed because I didn’t want to get in trouble. Also at times we didn’t have supplies to do dressing changes or other things like that.

What is the work environment and culture like at the company?
The environment was good and I loved that it was family oriented. 

What is a typical day like for you at the company?
I went in and started my day by getting my drug cart ready for med pass and then I done my glucose test because I went in at 4pm and dinner started at 5pm, so all the bs had to be done and insulin given before dinner. I passed my meds and then I charted for my shift and stocked my med cart. Then if everything was good I was out bye 9 or 10, if I had any issues; resident falls, resident sent out to hospital or any other emergencies then I stayed until I got my charts done or until I found out what was happening with the resident that had the emergency. I believe that they need a night shift nurse that’s there all night especially when they are in critical condition and there’s emergencies that happen most every night.

What is the best part of working at the company?
During my time at an assisted living facility, which included memory care, independent living, and assisted living residents, I found that the residents were truly the heart of my experience. Each individual brought their own unique stories, personalities, and wisdom, making every day a rewarding journey.


What is the most stressful part about working at the company?
One of the most stressful aspects of my job was when the executive director would decide to show up.  Her presence often brought an unpredictable atmosphere, as she seemed to embody multiple personalities, none of which were  pleasant.

What is the work environment and culture like at the company?
The work environment could also be stressful at times, particularly due to the leadership dynamics. The unpredictability of the executive director's presence often cast a shadow over the otherwise positive culture. Her varying mood swings and expectations created tension among staff & mgmt making it difficult to maintain a consistent and harmonious workplace and the high turnover in employees was not necessary.

What is a typical day like for you at the company?
On days when the executive director was not around, the environment felt much more relaxed. I could spend quality time with the residents and their family members during visits, fostering deeper connections and providing the compassionate care that was at the heart of my role.

The first 2-3 months were great, then I felt left on my own and overwhelmed for a multitude of reasons. Attempting to address the clinical side of an assisted living while dealing with constant staff turnover and drama, scheduled training of new staff every other week (because retention is so poor), having multiple weekly meetings and addressing any family concerns . You will also be expected to go out into the community and assess any residents that are sent to an acute care facility on top of that. You are hired to work M-F, 40 hours a week but I frequently averaged 50+ hours / week, including working from home. Many of the care staff are nice and do want to learn and do their job well, but more than half of them leave within a few weeks of orientation due to heavy call lights, med passes and care. Read the job responsibilities carefully before making your decision, as the HWD at this location is expected to be on call 24/7; There is no triage / weekend / on call assistance. You will be expected to participate in non clinical / nursing activities within this AL community as well as within other local charter communities - Which is not a bad thing in itself, but it is when you are already very busy and overwhelmed.  There is little rhythm or flow for the day. It felt very top heavy and had a very corporate feel within this company. I felt more like a resource nurse here than a director of anything. I am hopeful they can change in the future, but do have some doubts.

The scheduler here is very willing to work with ur schedule and most everyone in the company is very welcoming. After working here for several years you begin to see the holes in the company. Like many assisted livings turnover for they staff is high. Mandations happen regularly, staff is not given any special gowns or anything for residents with c diff. Staff are told not to dicus they pay. And I know why because everyone make the same amount, the med techs and caregivers. Even the supervisorrs dont hardly make any more than they caregivers. When I was there they had to wait months and months for they thirty cent raise and u have to keep reminding management for you yearly raise. They will not look out for u you have to look out for your self and keep asking for you pay raise and question things that are wrong. They say they give a monthly bonus but make it impossible to get and a majority of they caregivers never even get it.  I do think staff is treated a little different when things like this is brought up. I think management relies a lot on staff not knowing or questioning things like that. I loved they residents and the co workers but just my opinion I would not go back to working there.

This has the potential to be a nice building but management pulls it down. My favorite thing about working here was the residents, and being able to help people who otherwise would not be able to complete tasks on there own and most of these residents are grateful for your care and help.

Hardest parts of the job - Lack of training for employees (uncertified med techs are giving insulin injections), lack of incentives (no added pay for picking up shifts, no shift differential), frequently being mandated, and low pay for the expected workload. Management does not address the issues floor staff bring to them, and then the med techs and caregivers are blamed for things out of our control or things that are not our fault. Concerned staff have reported resident abuse to management more than once and nothing came of it. Maintenance is not "maintained" of the building - It would not be uncommon for a hall or bathroom light to be out for months on end, or toilets to be clogged without being fixed for days.

Best parts of the job - Most of the floor staff are really caring and kind, easy to work with. Helping elderly people be able to complete tasks was fulfulling. 

I have been here for a little over a year  and I was bullied  and treated bad the entire time.  when brough up to bosses they acted like they would take care of it but later it got around everyone in the entire village and everyone knew my business  and they laughed and made fun of me as bosses. Nothing was kept secrets . They used my disibilitys against me , and made me work every single day   For a good 5 months with no days off. When problems occurred no one ever did anything. It was so unorganized that the staff would just leave and take off for a couple hours and come back whenever they felt like it, favoritism was played huge here, and everyone stabs everyone in the back of yo. Make friends here.   When I was sick and puking no one could relieve me but others could go to concerts and back without no problem . Sometimes I had to cover two  jobs at once because someone called out and my boss didn't want to do nothing  so she played on her phone whil i covers dishroom and dinning room .by myself. Anyone that has quit here has said horrible things about this place. Good luck to you all I wish you the best  love my residents though . They are my family

My experience working at this facility did not meet my expectations.

In my experience, there was a lack of consistent leadership and support from management. At times, staff were expected to take on additional responsibilities without clear guidance, and management was not always readily available when needed.

I also found the workplace culture challenging. There appeared to be favoritism and inconsistent communication, which made the environment feel uncomfortable at times.

From an operational standpoint, there were occasions where supplies and resources seemed limited, which made it more difficult to perform job duties effectively. I also observed concerns related to general cleanliness and upkeep in certain areas.

Additionally, my experience regarding scheduling, hours, and benefits did not fully align with what I initially understood during the hiring process.

Overall, I did not feel adequately supported in my role. I hope the organization continues to evaluate its management practices, communication, and workplace environment moving forward.

What is the best part of working at the company?
The floor staff were great to work with for thr most part

What is the most stressful part about working at the company?
Having to do 2 jobs at once. They don't have enough staff and want managers to work as caregivers then when they find out you can't they fire you for b
no reason. The administrator is a two faced you know what and is rude and inappropriate. I was in tears many times. If they don't like you they just fire you and move on. It's not a friendly place to work. You have to constantly watch your back. There is nothing but drama and the team of managers is not a team. This was the worst place ive ever worked in my 20 years in the field. That is pathetic. 

What is the work environment and culture like at the company?
Cutthroat, these people are mean and watch your every movement and if they don't like you or you do anything wrong they fire you. It's terrible

What is a typical day like for you at the company?
Overwhelming. The units are all busy and need help, you just cant be in 2 places at once. Unreasonable expectations

Top Job Titles	Average Salary
Nursing assistant 9 salaries reported	$16.47 per hour
Licensed practical nurse 7 salaries reported	$31.43 per hour
Registered medication aide 22 salaries reported	$19.23 per hour
Director of dining services 11 salaries reported	$55,182 per year
Cook 12 salaries reported	$16.42 per hour

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