director of finance

boat captain

upholsterer

store clerk

steward

Chatham Bars Inn

Working at chatham bars inn and spa was a very exciting experience. I got to be part of a team, which is like family.. the manger and spa director was fun,they taught me about what is to done and how I go about doing that.. the spa attendants and therapist was friendly, caring ,hardworking and emphatic.. the overall job of being a spa attendant was one that I truly enjoy, greeting the guest, giving tour of the spa, stocking locker room and relaxing are, giving guest locker and making sure the showers are properly sanitized, setting up specific work area for the therapist. I got paid $10 per hour and at time when  doing a tremendous job a guest will give you a tip.. I enjoyed the guest reaction to the service and treatment they got, especially when they get a good massage or when the time is very hot and us spa attendant makes cool lemon grass face rag to help them feel a bit cooler, giving them fruits and smoothie or calling main inn and ordering lunches for them instead of them doing it. I love setting up the cabanas for the guest to relax by the pool or to enjoy a special event.

- As a J1 student during the summer I had a lot of fun but I don't know what it would be like all year round
- We were definitely made work hard with not too much motivation to be honest.
- Breaks were only given if you smoke!
- If you get on the right side of management by having a good work ethic, a positive attitude and a bit of a personality they can be great to work with (some more than others). 
- It's hard to get into the 'American way of service' when some of the customers and clientèle you are dealing with are stuck up and quite rude. 
- I don't know why they couldn't provide basic meals as their kitchen is absolutely massive and a lot of staff dedicate most of their time to being inside the building!
- Sounds as if I didn't enjoy my time there but I did because I make fun out of everything and made a lot of friends and really enjoyed the good days!
- The staff and the location is a great thing to be a part of and if the weather was better in Cape Cod I would definitely love to return some day!

As I would arrive at work there would be several maids gathering their supplies needed for the day. I would get my list of which rooms were being cleaned or ones that were just needing a touch up. I learned to have patience and be of as much help as possible to make the day go smooth. The more help you give the faster you will get through the day! My Supervisor's were always there to lend a hand or to make sure I had everything that I needed. All of the girls worked very hard, this was a four star hotel so we were very busy, especially in the summertime. The hardest part of my job would be depending on the houseman to make sure we had enough linen to take care of the rooms. The most enjoyable part of the day was seeing the smiles on the girls faces when I would come and check on them and help them with their rooms.

Chatham Bars Inn is a an excellent company to work for.  A typical day as a spa attendant is similar to a housekeeper.  I learned a lot at CBI and I highly recommend working there, to locals and students alike.  

The management department is very friendly and I was always invited to FORBES meetings to learn more about the environment that I was learning in.

I received professional spa treatments from qualified and certified Spa employers; including, facials, massages, manicures, and pedicures.

The hardest part of being a spa at Chatham Bars Inn was trying to adjust to wealthy customers above my status.   However overall, it was a very balance and overall great place to work for all walks of life.

The most enjoyable part of working at CBI is the inviting qualities, professionalism and politeness of the customers, staff and management.

Handle customer complaints when necessary using company policy statement
and personal discernment within allowed budget, ensuring company policies in
regard with daily mission statement and value discussions and realignment is
maintained.
• Organize and coordinate operations to ensure maximum efficiency through
employee task orientated training and assessment, assist in pricing products or
services, reviewing daily sales and other reports to compile reports and analysis
based on raw evidence.
• Enforce adherence to regulations and quality consistently in regards with local
occupational health and safety laws and Hazard analysis critical control points
(HACCP) principles.

A typical day at work included setting up daily events/activites from 9am-5pm. Everyday you had to interact with guests, and you have to offer the best customer service you can. From this internship I've learned how to properly communicate to guests. The hardest part of the job that I've thankfully learned how to adjust to was when situations were thrown on us last minute and if we were already busy we had to figure out how to satisfy everyones needs. The most enjoyable parts of the job was the staff members we worked with. They made work seem not so much like work, and made it more enjoyable.

This is a resort with a long standing reputation for guest first mentality. It is very expensive to stay there , which brings a certain type of clientel. The main Inn could use an updating. The dining room chairs were well used and needed cleaning or replacing as well as the cushions on the Veranda chairs.  Their flagship dining room had no concept which hurt business and limited the amount of interest from the guests.Some of the Management could use some fine tuning. Over all a very nice place to work for about 3 months.

A typical work day is easy and steady paced full of tasks for organizing, restocking, and assisting servers. I have learned that it is important to speak your opinion when appropriate, establishing your own expectations of a company you work for. Management needs to be more organized and have more communication with the employees. I would suggest adding another manager to lighten the load on the others. My particular position is not difficult in any way for me, but for an entry level server assistant it may be with all the heavy lifting. The best part of the job is getting to know each co worker.

Learned all facets of the hospitality from management amongst the top in the industry. The atmosphere was extremely friendly and inviting while demanding the utmost attention to detail. Each and every day was based upon making the guest and other fellow coworkers feel as though they been welcomed into a friends home. Work ethic is a most to succeed at Chatham Bars Inn and I am thankful to have gained that in my time there.

What is the best part of working at the company?
There was no best part. I am however grateful for the experience. 

What is the most stressful part about working at the company?
Carrying all cleaning supplies and equipment from lounge to rooms and going to closets to take back all linen by hand over distances and up the stairs.

What is the work environment and culture like at the company?
It was not friendly or welcoming. Persons acted like you were taking their jobs.

What is a typical day like for you at the company?
Pressure, pressure, pressure and more pressure.

Top Job Titles	Average Salary
Director of finance 2 salaries reported	$140,000 per year
Boat captain 2 salaries reported	$28.25 per hour
Upholsterer 1 salary reported	$57.50 per hour
Store clerk 1 salary reported	$16.75 per hour
Steward 1 salary reported	$16.00 per hour

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