senior program associate

program associate

operations coordinator

operations associate

senior operations associate

Chemonics International

	Provide Help Desk Support to users in single building (+400) as part of the various Contracts.  Provide support on Windows XP/Vista/7, Office 2007/2010, and Outlook 2007/2010.  
	Use Dame Ware for remote connection to resolve user issues for installing/uninstalling software, and provide updates due to admin rights.
	Installed, configured, and provide troubleshooting for server 2003 and 2008.
	Analyzed the hardware and software requirements of Active Directory.
	Configured automatic updates for network clients by using Group Policy. 
	Installed and configured an Active Directory Domain Controller.
	Designed, planned and implemented Group Policy, delegation strategies and OU structure.
	Managed an Active Directory site; replication schedules, site links and boundaries, used ADUC to create and manage computer, user and group accounts in an Active Directory environment.
	 User Management including Adding, Deleting, Modifying, auditing and Assigning Rights to the User accounts on Domain Controller.
	Manage Active Directory, duties include reset passwords, create new accounts, and add users to groups.
	Prepare laptops/desktops for users.  Process including installing appropriate image and software’s, hard drive encryption, Windows updates, PC peripheral checks, data transfer, and set-up of the workstation.
	Prepare images for various departments using Windows Deployment Services.  Duties to prepare image include, installing appropriate software’s and updates, removing unwanted programs, uploading the image to server, and installing the image onto a PC/laptop for testing.
	Manage help desk tickets using Remedy Ticketing System.  Assign, prioritize, suspend, escalate, and close tickets.  Reply to users questions, and create or log tickets for any new issues.
	Respond to escalated support requests as well as end user support requests, and resolves requests in timely manner.
	Provide routine systems maintenance, including backup and restore activities, updating patches and virus definitions.
	Support operating system components, including firmware, drivers, patches, anti-virus, security, and remote access.
	Provide system recovery for users on Windows XP/Vista (Pro & Home editions) and Windows 7.  Deploy software, apply critical upgrades, restore data, and provide upgrades on systems for anti-virus/ad ware/spy ware using Norton Anti-Virus/McAfee. Provide support for Outlook, Internet Explorer, and Office Communicator.
	Perceive documents, and provide solutions for systematic shortcomings in applications, operating systems, mail systems, as well as hardware inadequacies.
	Observed Network Monitoring and Diagnostic Tools for outages or potential problems.
	Setup Blackberries and IPhones.  Process includes set-up e-mail account, transfer contacts, register account, and record inventory.
	Troubleshoot network connectivity issues on laptops/desktops.  Replace bad NIC cards, cables, and hardware devices to resolve issue.  
	Replace back-up tape drives on servers and maintain record of each drive.  Check to see if back-up is performed.

My time at Chemonics involved working with some of my most dedicated and mission-driven colleagues. The associate- and manager-level staff demonstrated professionalism, resilience, and a strong commitment to global impact. However, systemic issues at the leadership level often undermined this strong foundation. In my experience, management in the region I worked with frequently lacked the expertise and strategic foresight necessary for sustainable operations. Decision-making felt inconsistent and top-down, with limited transparency or engagement from staff.
There appeared to be a culture in which internal networks influenced advancement more than merit or hard work. This perception of favoritism negatively impacted morale and professional growth opportunities for many capable employees.
In terms of culture, the organization did not consistently live up to its values around equity and inclusion. While Chemonics publicly supports women's empowerment, internal dynamics at times reflected a more patriarchal mindset. This created an environment that didn't always feel supportive or inclusive for women, particularly at junior or mid-level roles.
Work-life balance was another challenge, with junior staff often managing heavy workloads without adequate recognition or support. Despite the organization's size and scope, internal practices frequently mirrored those of smaller nonprofits, particularly in compensation and career development.
 For those considering entry—or mid-level roles, I recommend asking specific questions during the interview about team culture, support systems, and advancement criteria.
Also, if you are looking for meaningful work with a real impact on the communities, don't work in the headquarters. It's heavily administrative work and far away from community work.

Chemonics is a good company to start your career because you will learn a lot. The salaries are not competitive at all for the amount of work you have to do. They want to sell you the idea of more work = more opportunities to grow, but the truth is you are only burning out yourself without getting a good compensation. The benefits are very normal, and I think they lack of them. For example health insurance is expensive in my opinion and since I am not taking it (I have my partner's company health insurance thank God) I do not have access to dental. They do not match your retirement contributions either. 

I really enjoy working with Chemonics because they give me opportunities to learn and grow in many ways. There are so many option, and position on the table that I could try.
-Working hours are during business hours and also most employees could also work remotely.
-Few meeting throughout the day it depend on the position. 
-Lean many thing from team lead, co-worker and many other base on the project it was assigned. Mainly, I learn how to manage the time, presenting a project, business development, and many managements skills. 
-Workplace is very open and friendly, there are many relax room, mother room, games room, phone room, meeting room and large desk space. 
-Hardest part of the job is to get off on time and caught up with email due to high valums of meeting.

I really enjoyed working at Chemonics because the company culture was very positive, polite, collaborative, encouraging. I made great friends and no matter who I needed to get in touch with in the company, everyone was really friendly and helpful. I felt like my job was meaningful and had a positive impact in other's lives and as a help to my coworkers. My boss and her supervisor were awesome! they were very appreciative of my work, gave me enough space to try new approaches, taught me with patience and understood my limits. The only downside is that the work life balance is difficult as the company has so many processes and procedures to make little progress - but that's government contracting for you. To be able to meet deadlines, you have to sacrifice long hours.

I worked in the global health division and can't say enough wonderful things about the talented and passionate individuals that worked here. I worked in business development, which brought long hours and not the best work/life balance for a lot of people across the org. I was fortunate that my team was incredibly understanding of boundaries and took care of one another to ensure work/life balance was possible. 

I had boundless possibilities for personal growth and learned more at Chemonics than working anywhere else. I felt they really invested in staff growth at all levels. 

Chemonics is a terrific place to either start, grow, or end a career. There is no better place to learn about both international development and project administration and management. High level of comradery that I never found at USAID, UNDP, or the World Bank. Good people doing good things in a supportive environment. 

Entry Level Professionals Program is not a program. It is a way to hire entry level people, but it does not provide a prescriptive program for training or mentoring. Entry-level employees are treated as very expendable. Has a "sink or swim" mentality regarding attitude towards new employees. Very high work load, type A personalities, does not value life-work balance. Employees are generally expected to work late nights and weekends. They do throw lots of parties with food and alcohol during the day though.

What is the best part of working at the company?
Very organized company with systems, procedures and excellent culture and labor environment.
Clear guidance and excelent  salary and fringe benefits.

What is the most stressful part about working at the company?
For me , was the SWO due the president close almost all USAID Cooperation.

What is the work environment and culture like at the company?
Friendly, open, respectful, and happy.

What is a typical day like for you at the company?
Check my to-do list to be efficient in my task. Share some time with colleagues, have some meetings and enjoy the day.

A typical day at work involves coordinating between teams, managing financial transactions, and ensuring contract compliance. I've learned a great deal about international development, project management, and fiscal responsibility. Management is supportive and emphasizes clear communication and compliance, while workplace culture fosters collaboration and problem-solving. The hardest part is juggling multiple tasks and deadlines, but the most enjoyable part is working on impactful projects with diverse teams and seeing the tangible results.

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