veterinary assistant

veterinarian

veterinary receptionist

veterinary technician

customer service representative

Cherry-Chase-Pet-Hospital

What is the best part of working at the company?
the patients, certain people i met 

What is the most stressful part about working at the company?
The practice owner constantly overbooked the schedule, which would screw over the entire staff, then turn around and blame everyone else for the chaos that she created. There was very little accountability from management, and mistakes or problems were often pushed onto employees instead. If she didn’t personally like you, she could make your work environment very unpleasant. Overall, the clinic culture felt toxic, disorganized, and emotionally exhausting.

What is the work environment and culture like at the company?
Culture is meh. There’s a lot of favoritism and you basically had to “earn” your way into learning new skills. The practice owner would prioritize her own pets over employees’ pets. If we asked ahead of time for our pets to be seen, they’d often sit waiting in kennels for hours only to have to be seen the next day due to the doctor being busy, but if one of her own pets had a medical issue, we were expected to immediately drop everything to help.

What is a typical day like for you at the company?
High-stress and extremely dysfunctional work environment. Constant lack of communication between management and staff, little to no accountability, obvious favoritism, poor organization, inconsistent training, and unrealistic expectations. The clinic often felt chaotic, disorganized, understaffed, and reactive rather than proactive. Morale was very low and concerns from staff were frequently ignored or brushed aside. There was a noticeable divide between favored employees and everyone else, which created a very tense and uncomfortable atmosphere. Overall, the environment felt unprofessional, emotionally draining, and poorly managed.

Dysfunctional, chaotic, ineffectual, nepotistic, short-sighted, arbitrary, passive-aggressive, contradictory, inconsistent, opaque, moving goalposts, burnout-inducing, revolving door of a hospital all due to practice owner.

Top Job Titles	Average Salary
Veterinary assistant 2 salaries reported	$24.50 per hour
Veterinarian 2 salaries reported	$150,000 per year
Veterinary receptionist 1 salary reported	$20.75 per hour
Veterinary technician 1 salary reported	$28.00 per hour
Customer service representative 1 salary reported	$22.00 per hour

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