registered nurse

partner

nurse

concierge

certified medical assistant

Chesapeake Regional Medical Center

I worked in the Emergency Room most of the time. I liked this area because of the fast pace. When not busy there I cleaned and refilled supplies both in the ER and in the Department.Everyone answered Code Blues and requested calls by other technicians who were having difficulties with their patients or unable to complete their workload.
  My co-workers were fun and for the most part, easy to get along with. I like holidays and to make people smile, so I decorated for holidays,helped organize parties,showers and played Secret Santa  games and little gifts to all.
 Management has been struggling with computer systems for the past 4-5 years. For me, that was difficult because of the many changes and varied systems we had to work with. Sometimes the ER systems patient information didn't cross over to the hospital's main system. The Doctors were the last to change over after almost 2 years then they changed to another program .I understand that things are working out and that everyone is in the same program now.
 In my opinion, I have always felt that CRMC's Management was constant in their vigil to ask and listen to employees thoughts and concerns. I am not a shrinking violet, so there were many times when I spoke of my concerns for my patients, our workloads or policies that might make our jobs difficult. I always felt heard.  It was like leaving my family when I resigned from there.

I  love my job at the hospital. I start work at 5:30 am.  I work with patients to help set up a healthy meal interacting  with nurses and nutritionist. I answer phones transfer calls ,enter data on  daily census sheets into EMR. I have a pleasant manager who does her job well  and expects the best of us. I give 110% We are a small group. We get along and cover each other when someone is out. The hardest part of my job is making sure all patients are satisfied. .Patients  don't always feel well and are on medications that make food taste different, some get upset when they can't always have what the want because of their diet restrictions. I enjoy talking to the patients. Some have been there for an extended time and you get to know them and their families. My externship in the ICU has been amazing ! What an experience ! I have learned how to deal with true emergencies. Watching nurses go into action as a team perfectly working with expertise side by side.. I have used much of what I learned in school in this front desk position again being with families of patients. I am a people person and happily do my job.

What is the best part of working at the company?
The only part about working here was unless everyone was on board as a team it would not work. A lot  has changed in five years especially management and work overload. The Healy care system in general has been overtaxed. Employees are overworked and we know it’s about about numbers. No longer about a prestigious career. If your not looking to be over worked don’t sign up to do this because you will be disappointed with the results.

What is the most stressful part about working at the company?
Under staffed and the same patients returning. Hospitals turning into long term care stays. 

What is the work environment and culture like at the company?
You have to create a good work culture. Some management is on board but I can’t say they all are. Heavy turn over rate. Upper management knows what’s going on they should be the ones to creat the culture that they desire. 

What is a typical day like for you at the company?
Over worked understaffed . Working with one CNA on the floor of 30 patients makes for a bad day

What is the best part of working at the company?
The best part of working here was the recently departed staff over the past 12 months. Hourly pay and cost of living pay increases.

What is the most stressful part about working at the company?
Those in management that have never done your job, nor have significant clinical experience or who have no healthcare background at all. Working in healthcare as a clinical staff member is not a predictable routine, especially with patients and it should not be treated like an assembly line in a factory. 

What is the work environment and culture like at the company?
In my department it is toxic, hostile and soul draining. No respect for when you are off the clock or on PTO. 

What is a typical day like for you at the company?
Nothing is typical as those in leadership think increasing administrative staff is more important than hiring clinicians with experience. Everyday is a new set of unnecessary changes and micromanagement by those who do not have any experience in what clinical staff actually do.

A typical day at this job requires prompt attendance to pain medicines needed by most patients. Various staff from different departments will be encountered via phone or in person and will ask me questions about the pt.  They may be from the endoscopy department, laboratory, radiology or even the physician.  The floor is busy with new patients coming from the emergency department, icu, step-down units and PACU.  

I learned that time management, prioritization and delegation are essential skills that need to be developed in order to provide patients excellent care.

Co-workers, for the most part are team players.  The carepartners are knowledgeable about their jobs and their inputs are important for rebuilding the care plans for each patient.

The hardest part of the job is having to deal with difficult patients and irate staff from different department at times.

The most enjoyable part of the job is the friendly atmosphere of the 5west unit where everyone is comfortable with one another.

My 8 hour day is jam packed.  I have a workstation that has to be completed within the week for follow up on all types of accts and take action as needed for initial billing, 2ndary billing, denials, adjustments and appeals.   I keep my inbox clean every day for incoming mail. I am currently on the Paragon Super User team.  We are implementing a new system and I am on the implementing, testing and teaching end.  We go live September 2013. I assist the Supervisor with many various tasks and reports.  I assist in training new employees.  I am continously learning as Medicare, Medicaid are always changing. I work with a great team of people that always help each other when something needs to be done. I enjoy my job and the satisfaction that i get when i complete accounts that are tough and we get paid for a situation that we thought we would not get paid for.

I start IVs, draw blood, check vital signs, checking in new patient and placing them on cardiac monitor, doing EKGs, and bed side care with nurse. I also do secretary tasks such as admit patient, answer call bells, and contact on-call specialty doctors. I learned a lot working in the ED and improved my triage skills. The management was very organized and fairly available to all staff. The workplace culture was very diverse, but we managed to work together to reach the ultimate goal which is excellent patient care. The hardest part of the job is when cardiac arrest codes come in in the middle of the night and we have to act quick to save the patient's life. The most enjoyable and rewarding part of my job is seeing a patient recover from illness/injury and knowing you're an integral part of their care.

The day  time lead and her team work very hard during the day to accommodate the busy radiology schedule . They can be very clicky , but if you work hard everything should work out fine . The lead  works very hard to accommodate the schedule and tries  to make everybody happy on scheduling days off and pal slips . She tries . It’s very busy there during the day and the operating room is where a new rad tech can expect to be during the day , so bring some fluoro skills , if you don’t know how to use a C-arm they will train , surgical unit is very friendly and will assist if needed . The senior tech in the O-R is awesome and she’s good at teaching fluoro , no worries , 2nd shift ER xray , and
O-R , night lead is awesome , best shift in my opinion is 2nd shift . 

I haven't been there that long but I have watched backstabbing, people get fired for complaining. It's a mean girl environment. Going into the interview and starting I thought it would be a good place to work but I am already looking for nee employment. I watched someone get fired for no reason. People are leaving left and right. The favoritism is a whole other story. Management is best friends with some of the coworkers so don't expect them to have your back. They offer you pennies for promoting to a new position. Oh, and if you are nee and have a vacation planned, if someone already had requested off before you got there, be prepared to not go because they will deny you due to lack of coverage. Certain departments were prejudice


CEO and HR needs to look into these companies to find out why the turnover rate is so high.

was lied to upon hire about the ratio, we consistently have 1:7 ratio, and if we start the night out with 5/6 patients we more than likely end up with admissions every time. They change the scheduling requirements to fit their needs. example: on call shifts werent required for part time employees only full time (which is still ridiculous to force someone to work overtime) but now PT has on calls. Mondays and fridays are required. always have new staff retention is terrible. so, care partners have to constantly be taught and checked behind, new people precepting new people. OH and security guards ride around parking lot, stare you down just to give employees parking tickets now only good thing is we don't have to draw labs. p.s, doctors want you to place orders via telephone, they RARELY place orders themselves over night at least. old IV pumps too lol. 

Top Job Titles	Average Salary
Registered nurse 5 salaries reported	$42.60 per hour
Partner 4 salaries reported	$16.00 per hour
Nurse 5 salaries reported	$15.20 per hour
Concierge 9 salaries reported	$22.00 per hour
Certified medical assistant 1 salary reported	$20.41 per hour

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