service technician

billing representative

delivery driver

systems administrator

technician

Chesapeake Utilities Corporation

Marlin Gas Services was purchased by Chesapeake utilities. Overall Chesapeake utilities is a good company. Benefits, pay, training, and general atmosphere are great at Chesapeake. Unfortunately, the acquisition of Marlin Gas Services was not a good fit. Marlin gas services is a gold mine of opportunity, a great place to learn way more beyond a normal career, unfortunately the Marlin gas services division of Chesapeake is poorly managed, job culture is terrible and job security is NOT existant. Management with no Transportation experience make for a dangerous situation. As a Transportation proffesional or driver one could expect potentially dangerous work, disregard for family work balance, no job security, and combative and incompetent profit driven management. It is a shame to have such a great opportunity but lacking the support of management.

The company has good benefits and the job is easy. The other drivers and technicians are nice people and easy to work with. Unfortunately management needs an overhaul, a complete reset. There’s a lot of preferential treatment of the selected some by management. The problems are due to intolerance and narrow mindedness. Another thing is they have PTO but you have to use it or loose it and if they don’t approve it they won’t pay for it either. That’s the reason I left! It was unfortunate after 2 and a half years. After I left I realized how stressful it was to work for an intolerant work culture. I thought that ignoring the culture wouldn’t affect me, but it definitely did! I have to say I worked at the SpringHill location, I did hear other branches of the company are much better working environments. Although I can only say about my experience at Marlin gas.

I really enjoyed working for Chesapeak Ultilities. I loved my Job all together. The Customer, sometimes could a bit testy but I knew that it was my Job to make sure that the Customers got what they needed in a timely manner. Being the Customer Service Lead; I made sure that my Customers and Employess were always treated fairly, and if I could'nt get what they needed right then, I made it my best to go the extra mile to make it happen. My Supervisor and Management team were all Team Players...Chesapeake (Central Florida Gas) was more of a Family oreinted Company. The hardest part of my job was not being able to satisfy all my Customers....but the most enjoyable part of my job was being able to be apart of the Chesapeake Family.

What is the best part of working at the company?
Relationships with Team members and company benefits are very good.  The company is very innovative and effectively adding to growth of divisions.

What is the most stressful part about working at the company?
Incorporating the  new changes from new systems and software.  

What is the work environment and culture like at the company?
It is a culture of change and technology with great influence on growth and innovation. A place of diversity.

What is a typical day like for you at the company?
A day of work and expectations for learning and challenges with Team members offering support and care.

Marlin Gas was purchased by Chesapeake Utilities a couple of years ago. While the actual corporation is pretty good, the local unit, Marlin Gas Services, in Spring Hill, Fl has a lot to be desired. 

They never got out of the small company mentality and it is pretty much a horrible place to work. 
The management doesn't care one bit about the employees. In addition, there is absolutely no forethought in regard to the decisions they make and how they will affect the facility and especially the employee.



When I first started the company had morals and respected the employees. Now it's about making more money for higher ups by cutting corners, breaking the law. Safety is only a concern when it doesn't affect profit lines. One day you can do a task and be missing one safety item that you don't actually need for the task and be written up and the next you need a safety related item and are told no do it anyways without it because it costs too much. 

I work remotely. The culture at Chesapeake is one of caring, commitment, and growth. The company still has some work to do on communication, but I have to acknowledge that they are trying. Those who are willing to step out of their comfort zone and try new things are supported, even encouraged. 

Customer Service Reps are underpaid and there's not a lead rep to help so you end up having to call the customer back instead of focusing on the customer's problem and a solution. The systems are outdated and when I brought it to the attention of the higher ups, I was listened to, but not heard. 

The only good thing about that place is the amount of PTO. If you can get past the management and the lack of caring for the actual customer, then you have your place. 

My day start off by doing inventory of customers monitors and cabling of their computer. The next day is interviewing the customer and the third day is imaging and deployment of updating customers computer from windows 7 to windows 10 and install customers profit.

No matter what your roles is, your position is critical to the overall success of the organization.  

The company continues to grow which poses its own natural challenges but is a great environment for ambitious and tenacious professionals.  

Warm atmosphere where all contributions are heard and valued.  Pay is above market and benefits are competitive.  Paid time off, roll over sick banks and wonderful 401k offerings.  

Top Job Titles	Average Salary
Service technician 7 salaries reported	$24.29 per hour
Billing representative 7 salaries reported	$23.50 per hour
Delivery driver 5 salaries reported	$26.38 per hour
Systems administrator 3 salaries reported	$94,000 per year
Technician 1 salary reported	$32.50 per hour

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