shift manager

players club representative

security officer

line cook

steward

Chicken Ranch Casino

I would like to start this off by saying that I left on my own accord. Unfortunately, leadership is unapproachable for any recommendations for improvement. I watched as leaders ceaselessly threw entry level team members or other departments under the bus instead of taking accountability for their teams. No instruction whatsoever and left supervisors to "just figure it out" after a few days. I've had many years of leadership experience and have done research on leadership throughout my career. The only one who seems to have it together is their Tribal Chairman who is innovative and at least comes across like he is driven to support team members. But most everyone between him and entry level team members are absolutely garbage leaders. How his leadership has not inspired them to better themselves is beyond me. Marketing will also freak out about the tiniest thing without any insight into what is actually going on. I understand this, marketing is important but they act like gods and treat other employees like plebes. 

Their paid time off rates are horrendous and don't even get me started on the point system. Uselessly punishing good team members and forget about a work life balance. 

I felt passionate about working for this company because there are not many places in this area where you could build your career. You can do this here if you play their silly games right. Unfortunately, I just don't see a possibility for change or a drive forward until they educate or overhaul their leadership. I wish them the best of luck and success in the future. 

I took the barista position and t was really fun at first. Just coffee, pastries, and three sandwich options. It was a calm and relatively stress free environment when I started. Now, however, its excessively stressful. More often than not I am doing my entire 8hr shift on my own. Unreliable team members get hired jsut to fill positions and reduce how understaffed we are. Even when someone is scheduled to work with me, it's more likely that they either were asked to cover a different shift duw to call outs or a supervisor has pulled tem to help reorganize the shes outaide that have pr merchandise. On top of that, the barista position doesnt even say that you are doing foos orders. You most likely would apply thinking its jsut coffee. After we reopened from our Covid closure, the Roost has been the only place to order food; that I cludes the casino floor menu. So much has been added on since my hire date that it doeant feel like the same job anymore. Theres rampant drama between shifts that HR is tired of hearing about. It's a mess. The department director is pulled so many different ways that he just doesnt have a moment to see how things are going, as hes having to plan multiple things at a time and work with other departments. He does his best, but what can you do when supervisors play favorites and your staffndoeant want to work and give attitude to one another. I feel for him. I personally would apply somewhere else if you wanted to be a barista specifically.

More negatives than positives. You constantly have to be on your toes, making sure not to anger the wrong person. Don't bother stating any concerns to supervisors or managers because it risks not just you but your other coworkers getting reprimanded. The overall attitude is like being back in highschool. If you are best friends with those higher up than you, you get away with whatever. If you do your work and do so diligently, you get told you aren't doing enough and always seem to have something being pointed out as wrong. While you may not get attendance points for bad weather (ex. snow you cannot drive in), you will still risk pointing out just from being sick even with a medical note. Which brings us to another thing: everyone is almost always sick to some degree due to not wanting to get attendance points. COVID, bronchitis, pneumonia, you name it. The employees still come in regardless because they are afraid that missing work even for that will result in job loss. Also if you're a parent that has a child who is deathly sick and has to be monitored at home during recovery? Nope you'll get pointed. Family emergency during your shift that requires you leave early? Pointed again. Essentially, the overall expectations of CRCR is that you put THEM before yourself, your family, etc. no matter how much they try to say otherwise.

Working as an EVS Attendant at the casino has been a mixed experience. While the core responsibilities—maintaining cleanliness, ensuring guest areas are sanitary, and keeping up with high standards of hygiene—are clear and meaningful, the work environment often overshadows the job itself.

One of the biggest challenges has been the lack of consistent leadership. Supervisors frequently change their expectations, often contradicting each other or reversing previous instructions without clear communication. This inconsistency creates confusion and frustration among the team and makes it difficult to perform our duties with confidence and stability.

Additionally, there is a noticeable amount of workplace drama, which tends to be fueled rather than managed by those in leadership roles. Rather than fostering a respectful, team-focused culture, the environment can often feel unprofessional and emotionally draining.

Despite these challenges, I continue to show up and do my job to the best of my ability, focusing on the guests and the standards of cleanliness that I take pride in. However, it's difficult to feel valued or supported in an environment where communication is poor and morale is often low.

Let's just say that when I asked the person interviewing me how they liked working here, their response was a nervous "ha ha".
Totally not a red flag.
But that aside, the benefits are decent, coworkers from all departments get along fairly well (at least on night shifts, I don't know about days), and it's a good starter job with semi-decent pay and progression rates.
Would not recommend as a permanent career job though.
Expect a lot of good weeks, bad weeks, really bad weeks, and really good weeks.

The biggest downsides are probably the frequent lack of staffing, lack of communication, and the general "casino" environment.
Also, prepare to start hearing slot machines in your dreams.

Well staffed, it's an 8/10-9/10 starter job.
Severely understaffed or on skeleton crew, it's a 3/10 job.

So I’m a dealer over at this casino. I love my job for one, I get to play games and talk to people all day with a lot of breaks. 

Solid place to work if you’re in gaming related positions. Other positions I’ve heard bad things about, like serving. 

Gamblers are a unique crowd of people and as such, they can be very needy and mean, I’ve had my fair share, but other departments have gotten way more negative experiences than mine. There are some diamonds in the rough though, absolute gems that’ll make your day better. It’s a give or take thing with any service related job anyways.

Management can be a bit iffy as well. A lot of people coming and going, especially with HR. It’s like it’s a game of ring around the rosie every few months if I’m being honest. 

 Overall, great place to work if you’re a dealer or a slot attendant for example, but can be bad for security, food and beverage, and evs. 

they say you start on grave and get moved up as you work there long enough. but after a while, the manager and supervisors change their words and tell you seniority does not matter and someone brand new is on day shift. your words will get twisted here... its like a game of telephone and he said she said. very very very very few people care about you and your personal life... the work environment is somewhat upbeat. most people make it enjoyable and you have a good time. some supervisors are allergic to fun times though. hardest thing is balancing grave and a regular life. they do offer my department an extra dollar per hour from 11pm-3am i think... im unsure the hours. you definetly dont make as much tips as they say but you still get taxed on them. the overall enjoyability depends on the coworkers... most supervisors are hit and miss in food and beverage.

The company is expanding and building a new resort. Despite this expansion turnover continues to be extremely high.  I was so pleased when I first started. The new hire training was fantastic and we had a clear purpose and goal around team work and customer satisfaction. Now the 1 day training has been replaced by a person simply reading from a power point.  Employee morale is very low and the culture is becoming one where people will throw others under the bus just to survive. Team work is lost. I wish it were different but the hope for positive change is becoming less and less of a possibility. Leadership and managers are  very cut throat and unappreciative of their employees contributions. Until leadership changes employee engagement and culture will continue to be a challenge. 

Director of Hotel and Hotel Manager quit within 5 months of opening. No clear direction before they quit or after. No one looks out for the team members. Communication from above rarely makes it to anyone that answers phones. Brand/Marketing are never prepared for thier own promotions, social media marketing is lost. Patrons get several different answers to the same questions. Reception and Admin have calls forwarded to the hotel front desk. Basic fact sheets about events rarely are handed out, and when they are, its usually right before or after the event starts. 

While we all know that businesses are about growing revenue, it seems as though "growing revenue through cutting payroll" is a goal.

When I first started I was hopeful because it was headed in the right direction. The overall environment was welcoming and I felt supported. This year that all changed and now it's a place filled with back stabbing two faced people who will do anything to climb the ladder. You can't trust anyone, management encourages people to be their spies so they can target people they don't like. Employees don't say hi because everyone is constantly looking over their shoulder. You have ZERO protections no matter what they claim. HR is the worst dept there and if you're a good decent person you won't last long. I don't know what direction management is being given but the tribe needs to run their business or they will lose more than employees. 

Top Job Titles	Average Salary
Shift manager 14 salaries reported	$60,470 per year
Players club representative 9 salaries reported	$19.82 per hour
Security officer 9 salaries reported	$21.62 per hour
Line cook 16 salaries reported	$21.45 per hour
Steward 14 salaries reported	$17.50 per hour

Working at Chicken Ranch Casino: Company Overview and Reviews

Chicken Ranch Casino

Chicken Ranch Casino Ratings

Popular jobs at Chicken Ranch Casino

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected