office assistant

analyst

Childrens Aid

Working here felt like a constant uphill battle due to disorganized chaos, unprofessional managers, and a complete lack of support from leadership. Company gives benefits based on if you are liked. They do not like if you use your time period. They give some workers work from home and CME while others do not. They will write you up the minute you are sick or have a personal emergency. Multiple hierarchy system with lots of turnover. Burn out place for providers. Managers play favorites.  Providers are treated less than support staff. Management expects you to work after hours and attend events on weekends. EMR system makes it difficult to chart with no resolution. You need to put in a ticket for everything IT related.  No lunch breaks. Mind games and politics.

We help children in poverty to succeed and thrive. We do this by providing comprehensive supports to children, youth, and their families in targeted high-needs New York City neighborhoods.

We believe all kids have limitless potential. But for those growing up surrounded by poverty, family instability, and physical or emotional stress, life is too often about survival, not possibility. It’s unacceptable that in New York, a city of historic opportunity, so many of our children face serious barriers to realizing their own promise.

Children’s Aid is a professional powerhouse of solutions for young people. We are teachers and social workers, coaches and health care providers. We know what it takes to ensure children grow up strong and healthy, and ready to thrive in school and life: excellent education and health care, social-emotional support, and strong, stable families.

A typical day of work consists of making sure all students are safe and everything is completed, working here I was able to learn a lot about different types of classroom management, as for the workplace culture it was very toxic a lot of people had time in their hands which led to gossiping and informal harassment, the workplace culture was very tight knit but was also a very negative environment due to workplace unprofessionalism and harassment, the hardest part of the job was adjusting to a new environment the most enjoyable part was getting to spend time with the students and making new connections 

What is the best part of working at the company?
It is a very supportive environment 

What is the most stressful part about working at the company?
Meeting deadlines.  There are not
Enough staff to Do the jobs. 

What is the work environment and culture like at the company?
Very nice organization.   Very well managed for a non profit. They strive for excellence in meeting client’s needs. People can grow within the company and move into other positions. Recently there have been pay increases.  

What is a typical day like for you at the company?
Busy! Lots to do to manage the client and to meet their needs.    I’m often busy writing reports and meeting clients directly.

CA has the habit of merging positions but keeping the same salary. They will give you double the work and are easily the lowest paying non-profit out there. It is a great place to get an idea of social services since they do an amazing job with clients. They are also very flexible with staff that wants to continue their education however you will have many people "above" you throwing deadliness and tasks at you. Once you say something about it, they will modify your job description and the policies and procedures manual just to be able to exploit you and get away with it. 

Great on the groundwork with youth, experience in a school setting, education exposure, solid pay for position, and outstanding team camaraderie; the role can be the foundation for legitimate full-time roles elsewhere—a significant contracted role for graduate students.

The role doesn't make much sense for anyone besides graduate students. Lack of funding led to a cap on hours near the end of the school year. The role can be hard to define for non-Children's Aid staff within a public school setting. There is not a ton of supervision at times.

The pay is very low for the work that is expected of you. And the benefits are pretty non-existent. You are expected to work with families and communities that have intergenerational trauma and experience systemic racism, yet “cure” their ails which doesn’t take any of the barriers into account. Many families continue to end up in the same situation even after the intervention therapy. The idea of the therapy models is good. But poor implementation, lack of macro lens approach, and the usual revolving door of poorly run nonprofits, makes it an endless cycle. Not worth it at all. 

Management were all friends and family which many times compromised professionalism. Management also included their children in many of the programs which, often times, prohibited the community children, who NEEDED the services, from being able to participate and there was no one to report it to because admin was friends with management.

Management will lie to other management about employees and they've even let clinicians go because of lies. Even when senior admin is made aware of fraudulent reports, no action is taken and whistle-blower are fired. They do a lot of illegal billing and it's crazy they haven't been audited yet. The state should really step in. They even hire staff with a history of assault against minors because they don't do background checks.

Constantly learning about issues our communities are facing and what connections to make with other Divisions in the organization. People work here b/c of the mission, and it shows in the way folks are committed and constantly evolving with the times to address community needs.

Top Job Titles	Average Salary
Office assistant 1 salary reported	$19.50 per hour
Analyst 1 salary reported	$60,000 per year

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