registered nurse

clinical associate

clinical assistant

operations coordinator

support staff

Childrens Minnesota

Poor management in the IRB department and hardly anything to do. System is archaic. You waste more time making copies and filing paper than just about anything else. Manager fought with the other department employee on a near daily basis. I had to wear headphones to work so I could drown out the loud arguments as we are in a cubicle. Only 2-4 employees total in the department at any given time. Historically never more than 3. Was warned multiple times by other employees in different departments that management was difficult to work with during my first WEEK on the job, which was a red flag but I get along with people pretty well and don’t take things personally so I was on alert but not too worried. Management frequently disclosed information about other employees that was personal and inappropriate for me to know. The other employee quit after a couple months with no notice, so I ended up spending months doing the job of an admin assistant which is not s good utilization of my skill set at all. I finished my work in no more than 4 hours MAX every day and asked multiple times for more work or opportunities to learn. I read an entire regulations book the first week. I went to other department leaders after I’d talked to my manager multiple times to ask them if they needed any help collaborating since we frequently work with the research and compliance divisions. I tried to create work but there’s only so much you can create when there’s nothing to do. Since it was an hourly paid position, you have to stay the full 8 hours. Some people may like a job with literally nothing to do but I’m the type of person that gets crazy bored. Things continued getting worse after the other employee left. I stayed a few months longer than I should’ve before finding another job that I absolutely love. The office in Edina has nice perks like a free gym and good retirement benefits, but the health insurance is terrible compared to my previous insurance plans at different health care systems in the state. It was more expensive with a higher deductible and had a 20% copay instead of a fixed price, which is almost always more expensive. Nothing is 100% covered, even if you bring your child to children’s hospital, which isn’t typical of other hospital systems I’ve worked in. Other departments seemed great, I would just avoid that IRB if at all possible. If you do take the job, negotiate a higher pay because they are going to have a very difficult time filling the current position and have had multiple people leave within months of being hired so I imagine they may be willing to pay more than the initial offer out of desperation.
 Good luck!

At the interview and the orientation, they really give you the feelings of a positive, purposeful atmosphere with great coworkers and the management seemed very sincere. Over time, you come to learn that management is new and lack the necessary training to understand what their employees do on a day-to-day. Not only is this a poor reflection on upper management and their lack of training for their management team, but it also is poor considering YOUR management doesn't care to be trained/understand what their employees do on a daily basis. Not only this, but there is a serious gossip culture that engulfs this area of the hospital (cannot speak for other areas), and it creates a very negative and unfriendly atmosphere. There are so many things that need to be changed here, but it is almost as if it is an impossible task to complete. As a technician, you will be promised hours that are never given to you, and you will always receive the worst of the shifts in terms of timing, work, and designation. It is so easy for management to burn out a technician within months of employment, even if you don't pick up shifts and just work your normal hours. There is little to no sense of teamwork between shifts and you will always get the worst if you are considered a younger teammate. New management has thrown seniority out the window - it doesn't matter how many years you have been there, you are just a number and a cog in the machine. There are many things in this work place that can be very testing, troubling and frustrating. Please be cautious going into this workspace. 

What is the best part of working at the company?
Your coworkers! Everyone really helps each other out!

What is the most stressful part about working at the company?
Senior mgmt and direct mgmt. They spread everyone to thin, which doesn’t allow your direct manager to do their job well. 
There is a huge lack of communication and consistency. All employees are not treated equal. I loved the group I worked with but it was really hard to watch other staff treated poorly knowing their consequences were going to be worse than a provider’s consequences, knowing they both did the same thing. 
We were often told that our surgeons brought in the money, therefore they could pretty much do whatever. 

What is the work environment and culture like at the company?
Very toxic, spiteful and unprofessional. 

What is a typical day like for you at the company?
For me I was well liked so I often was treated great in comparison to other coworkers. 
As for the expectations, those were always unclear and usually you were expected to fly by the seed of your pants.

As a new graduate practitioner, they new my level of experience and exactly where I came from. Their promise to me was that they would "do everything to help facilitate your success." Instead, they facilitated a cruel, demeaning and often hostile work environment. When my concerns were brought to management, their response was to develop a "behavior plan" for me, which would be impossible to achieve. Some in the practitioner group behaved like some high school clique bent on hazing the new guy, instead of teaching and lifting me up. There were days when I spent an entire 12 hour shift without my preceptors speaking a single word to me. One physician told me I didn't deserve to work there, in front of a patient's family, simply because I didn't have the correct answer to a clinical question. Once I left, the same people made certain to negatively influence my chances of being hired across town. I have since gone on to be a successful provider with a wonderful group.

Overall Children's has a lot to offer, but each department is different & although we follow the same policies, management is different.  I work in the specialty clinic and our management, since the day I came, has been all over the place. They take forever to make decisions, and sometimes I feel like I could do a better job. I dont think management takes corrective actions for those who don't do their job or dont follow the policies. Many people I believe are favored, and that's why they never get in trouble for the things they do. 
Childrens is great at what they do, I would definitely take my children here for anything. The doctors are amazing and know what they are doing. I enjoy working with most of the providers, and a lot of them are comforting and kind. 

They never have proper work standards for procedures and they don't give appropriate time to dedicate for employees to learn new work practices. Management never has answers to your questions. They always give the run around. They have a bunch of meetings on how to create a better work environment and never follow through. They gave the employees a pay cut at the beginning of COVID-19 and can't give us back our regular pay, but have developed new strategies to bring more money into the clinic sites. There's not enough staff to complete all the work tasks they ask for. This year they withdrew from an employment engagement survey because they probably knew the survey results would be really low. It's not a great environment to work in and everyone is not on the same page. I wouldn't recommend this job to ANYONE.

The organization is good with its vision, etc. The Finance/Accounting department is awesome to be apart of minus the Accounts Payable dept.  Accounts Payable has poor management. Staffs are micro managed and has to deal with temper tantrums from manager.  Lunches and breaks were monitored and there is absolutely no trust from the manager.  If you can land a job in Finance, make sure it's not in the AP department. The work is stressful already but to have to deal with a toddler as an manager also is just not worth the stress and pay.  If you do land a job in AP, be aware that you'll be dealing with a moody micromanage manager. Dont question the AP managers process because changes is not appreciated and invited in AP. Coworkers were great and worked through a lot of drama, stress, and work issues.

Children's employees are great to work with. Management lacks strong leadership and fail to see the big picture. Organization is still going through major re-organization.  There is no clear communication among departments and decisions are made on the fly. 

One the job training is minimal if any.  Organization is accustomed to doing business the old fashioned way and is slow to make changes. Departments are always short staffed and employees typically work long hours doing the job of 2-3 people.  There is no work-life balance because they are always short staffed. It's hard to take time off because of the volume of work and no one to help cover.

Advice to leaders is to listen and really listen to your employees. We are down in the trenches and know what's going on. Survey data reveals the truth...Act On It!!

A typical day at work consisted of balancing the needs of the social workers and direct needs of families.  I learned that occasionally the needs of families was in conflict with the time needed to service families in crisis with directives from upper management.  The culture was rewarding as a whole, as I was usually able to defend my position of helping families as my priority, with longer term projects taking secondary priority. The hardest part was reconciling the acknowledgment of my manager that my position was actually a "position and a half", meanwhile expecting short response times to projects not related to the daily needs of families.  The most enjoyable part was my involvement with the social work team and directly with families, facilitating what needs they experienced.

Your job is your job and you must do that, what you learn is fantastic, but unless you are in their click there is no advancement on the job. The co-workers are great and work very hard. Management is terrible, we went w/o a supervisor for over 3 years, really had no one to go to, we were left to run the dept. ourselves ( which in my opion we did very well) then when something did go wrong, we were always the first to blame. They put more and more work upon us, then complained when we could not keep up to all their demands. They put time limits on the phones, which is very hard to do when your working in the customer service field. I would say the most enjoyable park of my job, were my co-workers. I worked for Childrens for way over 25 years and they laid me off.

Top Job Titles	Average Salary
Registered nurse 40 salaries reported	$59.22 per hour
Clinical associate 43 salaries reported	$21.77 per hour
Clinical assistant 22 salaries reported	$23.94 per hour
Operations coordinator 23 salaries reported	$53,603 per year
Support staff 22 salaries reported	$49,993 per year

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