electrician

general maintenance

custodian

grounds maintenance worker

quality control manager

Chugach Government Solutions

There were three different locations, or stations, of which you could be placed. The office on Anderson Air Force Base was operative 24 hours a day. Another office on NCTS was open for 12 hours. Then there is the main office located on Naval Station, aka Big Navy in Santa Rita. That location maintained the typical Monday through Friday, 7:00 a.m. to 5:00 p.m. Shift work was always a possibility. But, never-the-less, I worked an 8-hour shift daily. As Front Desk we were always on call. We responded to lock outs at any time of the day if offices were closed.
It was very fast-paced. Although there were times when it wasn't so demanding. We received numbers of phone calls for complaints or information regarding military housing benefits or privileges. There were numerous files to maintain. These files were also expected to be protected under the privacy act as it contained sensitive information.
Key control and scheduling were very crucial parts to keeping the office running smoothly. Not to mention responsibility and keen organization.
Co-workers were very important team players. We all worked hard together to make sure daily priorities were being fulfilled. There were established lines of communication between departments. Sometimes we had to be in areas called dead zones, where the phones were not operable. Those times were tough mainly because communication was very key for those of us working out in the field. If someone couldn't be contacted it set all of us back and put a very big dent in time efficiency and scheduling.
I worked on two different contracts doing the same "Front Desk Clerk" job for 6 years. I've met a lot of people. Although it was a bit stressful at times. I looked forward to coming in the next work day even though we did the same thing EVERYDAY. The most enjoyable part of the job was that it was never boring. Having to see so many people in one day, you never know what to expect. Everyday had a different adventure in store. I gained a lot of experience and knowledge in different trades. Even took courses for fire warden. I was selected as the Terminal Security Assurance Officer, or TASO, for my department. It basically allowed me to enforce terminal security across the board, from blocking personal email and unauthorized websites such as social networking sites, to video games and downloading unauthorized material.

What is the best part of working at the company?
I worked for Chugach about 5 times. The pay was okay, but it seemed to me that the company tried to skimp on investing resources into their contracts and lost a few of them. Morale was not the best and I even heard of encouragement to sabotage work where they lost contracts. I have first-hand experience at one such location, but only second-hand information about another. Over time, you can see where company expenditures in the services provided gradually deteriorate. Any Federal Contractor that loses contracts or over time consistently lose employees must be questioned as to why this is so. All this being said, if they were to post a position where my professional interest lie and the pay was good, I would not hesitate to work for Chugach again because I liked working for them, I liked the job, and I liked the pay. In today's employment scene, there are a lot of Contracting jobs and Chugach is right up there with most of the others in them all looking out for their bottom line. Because I am retired from the Military and Federal Civil Service, I will not be going to those 2 working groups, but those 2 far exceed the satisfaction that a person can get from working with and for a Defense Contractor. Chugach in my opinion is no worse or better than most of those companies. If they offer a position that you want, by all means apply. Never take anyone elses experiences to stop you from trying a company or job opportunity. We all need to pay our bills and support our families.

What is the most stressful part about working at the company?
Occasional Management Micro-Managing; but worse of all in my opinion is when Companies do not correct or fire bad workers.

What is the work environment and culture like at the company?
Money and Benefits, plus working conditions seem to get morale down and many people end up complaining until they quit. If a company does not truly have their customer and employees interest held high on their list, along with their reputation; well greed just ruins it for everyone. I have seen too much of this in my working career and Chugach seems to have not quite enough emphasis on the really important things. Again, though, Chugach was not any worse or better than other places I worked at, which is a sad thing to acknowledge. Working at Chugach wears on your Morale.

I worked for various subsidies of Chugach at Ft. Meade MD for over a dozen years. At the beginning the contract was small and felt almost like a family atmosphere. Everyone pulled together from top to bottom to do everything to make the customer happy and get the job done. You always felt the company cared for you not just as an employee but like a member of a family. Wages and benefits were great. From the 401k, generous PTO, company paid medical, life and disability insurance and even quarterly performance bonuses. Christmas parties, summer picnics and even periodic lunches/BBQ's were thrown for everyone. Small things that made a good job a great job. As the contracts changed and the subsidiaries changed so did the management of those contracts. Unfortunately that's where all the problems begin and have only compounded since. The management over the last few contracts has been in constant flux and is terrible. They tend to promote a lot of people who have little to no experience and rarely promote the right people. They have created a bad work culture. The benefits have been slowly degraded contract after contract. The medical plans cover a lot less than they used too. The PTO has been cut down. They no longer pay any type of performance bonuses. No more holiday or summer parties. They don't even take their employees out for a holiday lunch anymore. When I exited out of the company the HR representative asked me why an employee that had worked there for so long was leaving. I told him that not only did I have a good opportunity somewhere else but it just felt like the company did not care about its operations employees anymore. I suggested that they find a way to reverse that feeling. The response I received was: "we have a lot more people waiting to get in here." That kind of says it all.

If you work for Chugach (or any of it's subsidiaries) you are golden if you are at corporate or one of the few "favorite" sites. If you happen to be at one of the other sites, you will be forgotten about. At the West Sound BOSC contract, Chugach bit off more than they could chew. They underbid the contract, and early on allowed 'customer service' to take precedent over the contract. This allowed the GOV to get away with asinine requests. Once they realized they allowed this to create more work than they had anticipated--and were undermanned for--it was too late, they had precedent. Meanwhile, corporate management never visited the site during the transition, and almost 2 years in still did not have a safety plan in place. When corporate did finally visit, they were faced with the scope of the project and that they didn't know what they were doing. After a change in project manager they hired additional bodies to help with the workload. Then after 4 months decided to lay them all off, and some additional cuts. With the reduced work force, we were unable to keep up with the workload, and fell further behind. After the layoffs, they promised there would be no more reductions until the contract ended--that lasted less than 4 months. The solution they have to the problem is to ignore work, and hope they can survive with a skeleton crew.

I consistently start my work day by reading work related emails from my boss, corporate, and director's expectations. Review new and completed agendas from the previous week, set new priorities and review calendar for all schedule meetings, ongoing projects, and activities. My day will continue with different department staff meetings to include Residential manager, recreation supervisor, Center Duty Officer and Dorm Supervisors-every Monday to discuss weekend center activities, residential student and staff activities. Review personal center director's record and calendar book on special assignments, projects, meetings and progress. Check in with co-workers in related departments and their departments impact on the center and the social development department. Loosing students to Absent Without Leave-AWOL and other non-gain separation is in most cases the hardest. The most enjoyable part is ensuring a consistent Outcome Measurement Standards-OMS and increase ordinary separation and graduation.

This job was a challenge for me. This was my first mid-level management job for me. From the time I begin my workday there are many service calls to review and ensuring personnels are assigened their jobs and materials available or will need to be ordered. I was in the military for 31 years and working with civilian employees was a big culture shock for me. But now Iearned what is needed to be done and how to handle situations with them. I believe management were helpful to me and made me make my mistakes to learn from it. Sometimes we agree to dis-agree but in the end I accepted the solution and moved forward. Understanding the union employees have specific guidelines to follow and that they are protected was the challenging part of the job. At the end of the day was the most rewarding because I know made alot of military families enjoy their comfort of their military housing.

I joined under a contract-to-hire structure with the expectation of open communication and a clear transition path. Unfortunately, despite multiple good-faith attempts to engage leadership, there was little follow-through, clarity, or accountability regarding my future with the program.
The work itself was not the issue — the challenge was the prolonged uncertainty and lack of professional transparency from leadership. Even with support from government counterparts, no meaningful progress was made in resolving the situation.
This may be a good environment for someone comfortable with ambiguity, but for professionals seeking clear communication, defined expectations, and accountable leadership, this can be a frustrating experience

I was a contractor for the Government, so I came in to the work place and went straight to the supervisor to get my instructions for the day, for again, worked an off shift and worked solo. 
The management gave a through update daily what the expectations were for the day/evening because it was a high volume atmosphere, and the pace was quick. 
The co-workers were professional, and always helpful for there was consistent changes in paperwork and they wanted to avoid communication lapses.
The hardest part of my job was when the computers went down, and work was at a stand still, for it was all data entry work. 
The most enjoyable part of my job would be the co-workers giving me feedback how well  they depended on me, and appreciated me.
The Travel office was a very high pace environment.

I worked for Chugach for nine years, it has been an amazing experience to work for a company with professional goals and respectful managers. Co-workers are all team players, we have always worked as a team. Everyday was an experience, you aren't really aware of the challenges that you are about to face when you first walk in the door, the managers will challenge your knowledge and experience in situations, so that in future events you are prepared to take on the most difficult tasks. I've met a lot of contractors, general managers for retail stores, I've learned about all types of HVAC, Appliance, Electrical, and Plumbing parts. I learned how to manage inventory control, purchasing techniques, etc. I've gained excellent experience modeling the government purchasing system.

The NAS - Whidbey Island Crew & Management were like a work family.. 
     My day would start with getting back any unfinished Work Orders & then getting new ones. I would Manage & Complete 80 - 90 Work Orders a month. Each work order had a Due date for completion. After receiving a Work Order I would go check/ estimate the job, Depending on the Job, I would plan ahead and take repair materials with me, to repair the problem. Making it a 1 stop Work Order, or getting the needed materials ordered so to complete the Work Order before the Due Date. Most Work Orders had to be coordinated with other people, coworkers, other managers, suppliers, residents, etc. in order to complete the job. 
We had weekly Safety meetings, to explain any new Federal Goverment work rules..
They paid good so they Expected you to get your Job done before the Due date...

Top Job Titles	Average Salary
Electrician 23 salaries reported	$42.00 per hour
General maintenance 32 salaries reported	$29.84 per hour
Custodian 27 salaries reported	$22.76 per hour
Grounds maintenance worker 13 salaries reported	$21.08 per hour
Quality control manager 31 salaries reported	$120,781 per year

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