nursing assistant

licensed practical nurse

dietary aide

nursing supervisor

maintenance mechanic

Citadel

Citadel administration is despicable— they do not value or respect their rehab staff at all. In just the past month, they’ve kicked a large number of good workers to the curb with NO NOTICE, and during a pandemic! How cold-hearted can you be?! And for what—money? I’m sure that’s what it comes down to, probably so they can pay less for less experienced workers. Fine, it’s a business, but at least give people a fair 2-weeks notice! It’s just disgusting how little they value the people who have been working for them for so long. I’ve been a speech therapist in nursing homes for over 5 years and have never experienced such an atrocity. I’ve worked at Citadel as part of the rehab team for almost two years and it was one of the best facilities I’ve worked at up until recently. When the facility forced a large number of rehab staff members out with zero notice at the end of June, I was actually told that the they were very happy with me and wanted to keep me. My agency even gave me a raise. Last week, I took one week off after not having had a vacation since October, and I got a call on Friday that the facility doesn’t want me to return on Monday, the very next business day. The same exact thing happened to a fellow Occupational Therapist while on her first vacation in 8 months. Almost two years of my hard work is apparently of no value to them! Whatever the reason, it’s not right for them to keep doing this to people at a time like this without any fair notice! It’s dishonorable and despicable. They make me sick.

The management - from the regional level to corporate/ownership level is very unorganized and unrealistic in its expectations. There is very little support overall and they make employees feel like they are at it completely alone. Leadership has no idea what truly goes on in the buildings, especially in south Florida, and they are trusting people that have no interest in creating a safe environment for patients and staff. They are hemorrhaging long time employees after they came in as new ownership and the patients are getting the brunt of it. 

What is the best part of working at the company?
Amazing pay.

What is the most stressful part about working at the company?
Inconsistent hours. Seeing 18 patients 30 min each just to get a full day of work.

What is the work environment and culture like at the company?
A little disorganized but mostly good.

What is a typical day like for you at the company?
Working 7-8 hours, seeing 11 patients. I work in a long term care building so I can manage my caseload better. But in the short term buildings, they are at the mercy of the census to "hopefully" get a full caseload.

What is the best part of working at the company?
I don’t know that there was a best part of working there 

What is the most stressful part about working at the company?
Limits in budget that impacted patient care and staff needs

What is the work environment and culture like at the company?
The work environment was suboptimal with insufficient supplies and not meeting care standards

The job is rewarding, it makes you feel good knowing that you're helping people get better, and you can learn a lot from the different departments, but the company isn't great, the workload is too much, sometimes you can't take a break because there's so many things to do and not enough workers, plus the salaries are lower than other nursing facilities 

What is the best part of working at the company?
Nothing don't get a living wage, only 6 holidays that you only get paid for if you work that day. Overly short staffed which leaves everyone over worked.

What is the most stressful part about working at the company?
Understaffed underpaid and over worked

They expect you to work weekends, after hours, holidays, etc. and then still fire you without notice. Management is rude and the care is poor. I would never place a loved one in a facility of theirs. They try to cut corners at costs to patients lives. 

When you first start they are very helpful and educational. The vibe and work ethic stays throughout your tenure. The Administrator and DON are very caring and approachable

Great workplace and internship opportunity. Citadel Helped educate me on an business environment and taught me valuable skills for the future. It also allowed me to meet very successful and hardworking people.

This is a great place to work at. The management truly cares about their employees. I have no complaints whatsoever. I would highly recommend working here.

Top Job Titles	Average Salary
Nursing assistant 15 salaries reported	$23.71 per hour
Licensed practical nurse 15 salaries reported	$32.67 per hour
Dietary aide 6 salaries reported	$21.96 per hour
Nursing supervisor 3 salaries reported	$55.00 per hour
Maintenance mechanic 4 salaries reported	$24.00 per hour

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