credentialing specialist

software engineer

service desk team leader

senior information technology manager

senior business analyst

Citizant

I would like to express my sincere gratitude for the opportunity to work at this fantastic company. This is by far the best company I have ever had the privilege of working for. Throughout my life, my dream has been to work for either the federal government or a federal contractor. This company has shown me how much more fulfilling working for a federal contractor can be compared to working for the federal government.

The position I hold here has played a key role in making this experience so rewarding, and I sincerely hope that I can continue to grow with this company and eventually retire here. Beyond the role itself, the people at this company are truly legendary.

In my previous positions, I often faced aggressive, political environments where co-workers were not supportive of my hard work and passion for my job. Unfortunately, many of these organizations did not care. In contrast, Citizant has provided me with a peaceful and supportive atmosphere, allowing me to work at my best without any distraction.

This job has built my pride in my work and has deepened my passion for my profession. I was born in the hard working family. Work-field is my home and is my shelter. And to work is to live. Often work means God to me because everything gets taken care through working. While promotions, raises, and bonuses are certainly appreciated but they are not my priorities. What my priority is the opportunity to do the job I love, each and every day, to the best of my ability. A cup of coffee to start my day, a glass of beer to relax and to feel accomplishments in the evening, and the satisfaction of knowing that I’ve contributed meaningfully to society—that is what truly matters to me.

I am deeply thankful to the recruiter and hiring managers for making my dream a reality. I owe them that. I look forward to continuing to contribute to the success of this company.


I haven't worked at a lot of other government IT contractors, but lots of our partners and other new employees say that this place is different/better compared to most places they've worked. The management team tries really hard to give employees a chance to expand their skills (e.g., getting training, moving between projects, participating in proposal efforts) -- and to get involved in shaping the workplace (recommending new benefits, helping to interview job candidates...).  The company seems sincere about trying to help federal agencies tackle tough projects that make a difference to lots of US citizens. We work pretty hard sometimes, but most companies that grow and are trying to do something remarkable DO work hard. This is a very interesting and rewarding place to work, but it's not for everyone.

Master Scheduler - Citizant (CTR)
OIT - Office of Information Technology
EOIR - Executive Office of Immigration Review
USDOJ - United States Department of Justice 
 
•	Currently responsible for managing, controlling and overseeing all MS Project Schedules.
•	Coordinating, creating charts and slide decks for Portfolio Investment Review Committee (PIRC) presentations.
•	Participating in meetings and interfacing with Project Managers (PM) key stakeholders and team members.
•	Responsible for file uploads to SharePoint.
•	Provide support for Steering Committee and Fiscal Planning.

The typical work day involved working in a webservice, java, mainframe environment.  I learned quit a bit at my work place Norfolk NOB developing in really two different environments at the same time. The hardest part of my job is dealing with really not having PC's with enough memory to be able to work between both environments at the same time therefore causing lots of time lost just trying to run processes to perform compiles, run test and develop.

Worked for Citizant for two years.  Constant changes in upper management the whole time.  On the worker side, day to day work environment very good, but upper management always in flux.  When it is time to move on, make sure and use up your accrued vacation time, they do not pay out time bank balances.  Projects management is very reactionary - for all the talk about needing good project planning from the doers, the management does not extend that advance planning information to the employees.

Citizant is the model of what a small IT based firm should encapsulate. The mission and goals instilled in each employee resonate throughout the company and transcend into the work provided for the customer. It is a faced paced learning environment with much room for creative intuition to come to fruition. The work life balance is extremely flexible and friendly faces are always around the corner.

They pay very well and give good benefits, my only complaint is that some of the executives see you as a number. You are on good terms with them as long as there are no complaints and business is good. If budget cuts come or if there are complaints about you, they forget about all your hard work and dedication and you will probably be replaced soon.

Although you will be a full-time employee for citizen and my experience we were contracted out to work with the internal revenue service and we're treated not quite equally and didn't have the same off days etc as the client.

During COVID we were expected to stay in office and continue to do appointments even when the office was empty because the IRS policies do not cover you as a contractor. 

I extremely enjoyed working at Citizant. The workplace environment was very laid back and included a great experience to work with a variety of mentors. Anytime I ran into issues or troubles, I could ping a senior developer and get the solutions sorted out. The company focused on bridging communication between employees so there was no gaps in work progress.

I would not recommend working for this company. They don’t take harassment claims seriously, the HR department is useless, and it’s a toxic environment. Management plays favorites, doesn’t address personnel issues, and doesn’t care about their staff. Pay is not equal to the cost of living and there is not real promotion opportunities within the company.

Top Job Titles	Average Salary
Credentialing specialist 84 salaries reported	$44,733 per year
Software engineer 3 salaries reported	$123,333 per year
Service desk team leader 3 salaries reported	$106,667 per year
Senior information technology manager 3 salaries reported	$134,167 per year
Senior business analyst 3 salaries reported	$110,000 per year

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