customer service representative

loan assistant

operations representative

teller

human resources administrator

Citizens-Savings-Bank

Overall a decent place to work  with good colleagues. Pay is less than the industry standard despite what is communicated to employees. 

No training or support offered to HR staff. Communication is always done verbally never in writing making it easy to backtrack and change directions without ever formalizing it. Frequently felt “set up” by Manager. It wasn’t uncommon for her to publicly criticize employees in front of other employees or bank staff. Employees are not treated with integrity or valued.

Cheap with office equipment and supplies. Had to personally supply my own many times.

During interview was assured there was a lot of flexibility for time off and work life balance but in practice when time off was requested it was then frequently denied. 

If you inquire how many people have held positions in department of last 5 years it will become clear there is a serious issue.

You pretty much need to "fit in" to be comfortable working here. There's gossip galore and get used to management pushing work onto you that isn't really your job, at least that's what happened in my department. Their idea of training is pretty much figure it out yourself or call support, its a joke. There's also a high turnover rate.

A days work included processing transactions and assisting customers. 
The culture was friendly with the need for accuracy and confidentiality.
Management was trusting and supportive

Citizens Savings Bank is a small, community bank located in Northeastern, PA. The HR Department works together to make employees feel noticed and heard. There are several employees that have been employed for 30-40 years until deciding to retire. In my opinion, that really says something!

I enjoyed my teller postion at Citizens Bank Tipton because it gave me the opportunity to know what it's like working with all kinds of people or all ages. I gained hands on experience with providing excellent service to customers and became close with older employees that I learned very much from.

This was a small shop when I started there. I enjoyed the work very much. We did many different things, from updating all accounts to processing checks and staging PC's. I very thankful for the opportunity they gave me to gain experience in the IT industry.

Our bank doesn't have a personal banker. So as tellers we do it all! I open accounts, wait on customers. Our branch is not busy. So there is a lot of down time but I have had so much experience in banking.

What is the best part of working at the company?
Family like atmosphere.  Love to work with the public

What is the most stressful part about working at the company?
Maybe the  over all working at a bank

Never know when your time is up there and they will not tell you why.  Say its by law they don't have to tell you.  You start off thinking its a great company with great perks but then find out later your just done and not sure why.

Great Place to work, wonderful people to work with. Willing to teach you what you need to know and more. Since we are a community bank you get know know the people you work with and the customers well.

Top Job Titles	Average Salary
Customer service representative 3 salaries reported	$20.98 per hour
Loan assistant 1 salary reported	$17.50 per hour
Operations representative 1 salary reported	$17.25 per hour
Teller 1 salary reported	$23.75 per hour
Human resources administrator 1 salary reported	$32.93 per hour

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