sales associate

commissioner

sales consultant

warehouse associate

sales manager

City Furniture

Well, its a job. Thats about the best thing I could say about it. 

The problems I had with VCF is that most people I worked with when I was there had terrible work ethics. Show up late, go straight to the bathroom and sit in there for 30 minutes. Late from every break. Always coming up with excuses to leave early. Milking the clock. Talking too much and not getting their tasks done on time. 

The reason these things made me so angry is because I was doing a disproportionate amount of work compared to pretty much all the other guys prepping lanes of furniture. I used to do about 75% of my lane by lunch. After lunch I would try to slow down to a more comfortable pace. 

But often times, I couldnt slow down. Not because of my work, but because the other guys screwed around so much that they still had 75% of their work left and if I didnt keep going hard, I was going to get forced to stay for overtime because "We are a family here"... 

I used to talk to management when I got burnt out. Ide bring up the fact that im doing way more than I should have too simply because the 3 other guys had terrible work ethics. For about 6 months I would show up an hour early, clean up the warehouse floor, throw away boxes, and get things ready for the day. I would do all my work, all my general warehouse duties, and then I would have to go help someone finish just their lane because they spent 75% of the day screwing around. 

Managers offered a safe place to vent, but outside of that, they didnt do anything about it. These guys used to blow me away with how bad of workers they were, I had no idea how they had this job for so long. 

Another thing. Management totally screwed me while I was there. After my first month. I was approached by the boss man. He told me he would give me a furniture tech position given my experiance, but he wanted to know I was able to do it first. So from that point on, I did my lane, then I did the furniture repairs on my lane, so the techs only had to focus on the other three. I was doing all my work, half of other peoples work, all my warehouse duties, fixing my own lanem, and then when im supposed to go home, I am getting asked to go out with the furniture tech and pick up a piece of furniture or to assemble something in someones house, like a bed. 

I did that for like 5 months straight. Trying to be the workplace hero. 

I found out from a trucker that they was going to be shutting down in a month. I was like, what are you talking about? He was like my bad maybe I shouldnt of said anything. So I start going around and asking people. "Are we shutting down next month?". To my suprise everyone was very aware. Everyone but me. Nobody told me anything about it at all. So I start telling everyone. Then about a week later, management calls everyone into the office. Tells everyone officially that this will be our last month. They gave us a choice. Quit now, or go on to the end and get a seperation package. A little bonus in pay. 

Everyone else there was getting over 1000 bucks for staying. Me however, I was only offered like 600 bucks. I STILL tried to stay. Everyone else got even worse. They really stopped caring after that. Which put a ton of extra pressure on me. 

Eventually it got to a point where I was so burnt out and angry that I watched my boss let one of the guys leave and I looked at him and said this isnt f****** worth it, and I left. On the way home my boss started texting me saying I "abandoned my shift" and was fired. I texted back, EVERYONE abandons their shift and you dont do anything about it. So I dont care. 

These people led me on, they cling to my back like a baby gorilla. Used my spine to get all this extra stuff done. And let these dudes basically do whatever they want to with zero repercussions. But the second I finally stand up for myself and draw a firm line im "Abandoning my shift" lol. The entire time, I was manipulated, my work ethic exploited, and then when it came to seperation packages, I didnt even get half of what everyone else did. I got absolutley f***** by VCF. 

The Store Manager did a decent job. One of the assistant managers was the worst manager I've ever worked for......this person stole, bad mouthed all fellow employees, avoided speaking to customers which was a job requirement, dressed unprofessionally, left early, took way too many smoke breaks, played favorites, asked employees to get food for them, when this person was part of a group that went in on getting food together, always gave a little less money than others, did as little amount of work as possible, did not balance money drawers correctly, and came in late and missed many days of work. Another assistant manager there also played favorites and had anger issues. The customer service supervisor did a very good job. This person did extra work that assistant mngr # 1 wouldn't do, did pick ups, handled issues, and at times ran the whole store. A customer service person did a good job on the phones and handling isues and sales people. One of the warehouse guys worked hard....the others were decent. Most of the sales people were good.... just a couple were real sharks but overall the sales team worked hard, customer service functioned well...but assistant managers, especially that one were not good at all.

This was my first salary (normally hourly) management position... I was aware that hours would be longer but MY GOD!... don't expect to have a life outside of work depending on the store you're in. Mine had only 2 managers for a long time (should typically have 4-5)... no un-interupted lunch breaks (even if you get one)... back to back 12-15 hour days... limited budget (expect to recieve trailers and cover customer pick ups without a warehouse guy)... find ways to fit new truck loads of un-sellable goods on an already flooded showroom floor (your lucky if you have help)... cover sales peoples issues with customers all while doing everything else (typically by yourself). The money was decent but after all the hours I would put in I was only making a few dollars more than MINIMUM WAGE!... I'm a healthy young man so I can handle the dirty work but I think that might have been the biggest reason I was hired. Who can afford to dress the part of a manager only to get dirty all day every day and ruin all of your good clothes? The day I left... (after 7 months of trying to make the best of it) was the happiest day I had in years.

If you've worked in sales then you get the idea. This is a commission based position so how much you make depends on your sales skills. Making a sale here feels especially rewarding since most the people that come in are only interested in browsing the furniture in person so they know whether or not they should buy it online later. It can become a BIG waste of your time and energy if you get multiple unserious customers in one day. Your lack of sales will always reflect badly on you reguardless of if you got unlucky with unserious customers. Upper management doesn't believe in unserious buyers. They think that 90 percent of potential customers will purchase with the proper motivation... meaning that you just aren't a good sales person. The client/customer system is fair, but can still sometimes construct tension between coworkers as well as create uncomfortable competitive situations that can lead into serious arguments about who the client really belongs to...  so it can become a little unruly... but as far as a sales position goes this one is still an overall good work environment so long as you're a thick skinned, highly motivated "go getter" that can sell ice to an Eskimo on a cold day. 

Communication is abysmal.  Expect to have irate customers calling and coming in demanding to know where their furniture is for your entire shift.  Be prepared for delays that are longer than 6 months for orders.  If you have experience baby-sitting that is perfect, since the sales associates need to be watched and hand held.  You will either get a leader who micro manages you or who does not even bother to touch base in order to support your growth.  Speaking of growth, it won't happen along with any sort of yearly increase for merit etc. No annual increases. The company prides itself on a bonus structure that allows you to make your salary (but fails to tell you that they will keep increasing goals if you do well  so they will not have to pay you a bonus). The workload will require more hours than there are in a day, and with only three to four managers on average, you will not get everything accomplished that needs to be done.  It's a family owned company, so prepare to be gaslit like your family does to you at Thanksgiving dinners when you try to make anyone aware of issues.

I started out on the sales floor. I really thought I would really enjoy the job. It was a new experience for me as I had been in restaurants for the past 10 years. I received very little training. The small amount of training I received was by other employees who are commission based so they didn’t want to be distracted by a trainee. My sales weren’t doing the best after a year with still no training so I was encouraged to move into the office for a more steady pay. I received very little training since I “already knew most of it from being on the sales floor”. It was only after I was promoted into an office manager position (that I also received no training for) that I realized I was missing valuable information pertinent to doing my job correctly. Now after a year and a half of working multiple positions with no training, and having my mental health decline due to not feeling like I’m preforming to standard and being told “at some point there will be a fall guy for the office not running properly” I am seeking other employment. I refuse to be the fall guy because management above me invested basically no time in me. 

What is the best part of working at the company?
Some coworkers were pleasant. As a manager, I had control over clearance prices so I could give friends and family huge discounts. 

What is the most stressful part about working at the company?
"Leadership" is awful. I heard many General managers and a Regional manager use the term "fake it till you make it." Most managers were promoted from within and had no clue how to lead or problem solve. 

What is the work environment and culture like at the company?
Stressful. They don't staff accordingly which creates a terrible customer experience. So, we were constantly dealing with issues because corners had to be cut. Which ultimately affects the customer and the reputation of the store. 

What is a typical day like for you at the company?
I had to perform the job of 2 to 4 people. Office, warehouse, sales associate, and manager. I was yelled at by angry customers on a daily basis. The central warehouse we used for delivering furniture would mess up orders and customer homes on a regular basis.

benefits are good, store management are mostly good people, sales is all based on commission(and are forced to meet goals of selling extra stuff like warranties or get fired), drivers get paid good and technicians who fix furniture also get paid excellent. the lowest paying jobs are the office girls/staff and warehouse staff with off course the exception of  drivers. Retail hours and hard work when its income tax season or holidays. Company for the past 2 years started to open on thanksgiving day! Company is Jewish owned which they don't care about other people's holidays as long as the enjoy their holidays! Company also stopped matching 401 K and froze pay increase while the young owners (the sons) enjoy buying apartments in NY! once the grand father and father died and young owner sons took over the company started to decline! They got rid of a lot of great people who worked in high management to hire new and less cheaper pay ones. Also furniture is not made the same like good old days.

I worked as a Home Furnishngs Consultant at the Catonsville store in Maryland.  Great job if you have no life!  Very little training, the management has favortism; and has an arrogant, snotty, disrespectful, hateful attitude! You can make a lot of money if you are strong enough to ignore your ignorant co-workers everyday who have no respect for themselves, their job, or the customers!!    
     The best part was the customers, who were strong enough to ignore all of the ignoramises with me (I made that word up! Lol!)!  The benefits are good, but the weekly premium is high because I had my husband on my health insurance.
     There are months of slow periods in sales because a lot of the customers go on vacation!   Overall, I would recommend this job if you have no life, don't mind working ridiculously long hours including EVERY Friday and Saturday, can ignore all the evil co-workers, and have basically given up!!

I would not recommend working here. The management is overly focused on micromanaging every small task, leaving no room for autonomy or personal growth. It's incredibly frustrating and demoralizing to have someone constantly looking over your shoulder, making even the simplest tasks feel overwhelming.

On top of that, the technology is completely outdated. We're forced to use systems that are inefficient and unreliable, slowing down productivity and adding unnecessary stress. It's baffling that a company this size refuses to invest in modernizing its tools and infrastructure.

The floor planning is another major issue—completely illogical and disorganized. Constant redundancies  on the daily. Overall, the work environment feels more like an obstacle course than a place of productivity and teamwork.

If you're looking for a place to grow and feel supported, look elsewhere. This company is stuck in the past with poor management practices and a lack of innovation.

Top Job Titles	Average Salary
Sales associate 172 salaries reported	$77,256 per year
Commissioner 68 salaries reported	$72,838 per year
Sales consultant 70 salaries reported	$69,977 per year
Warehouse associate 44 salaries reported	$15.60 per hour
Sales manager 25 salaries reported	$58,610 per year

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