maintenance technician

maintenance person

equipment operator

utility worker

senior maintenance technician

City of Raleigh NC

My typical day starts with opening the park (unlocking and preparing facilities, counting money, and checking ride readiness). Throughout the day I respond to any calls from cashiers, caretakers, ride operators, and managers, informing and/or assisting them as needed. I also regularly check on and assist with ride, front desk, cashier, and caretaker operations. If no breaker is scheduled, I give people lunch breaks myself or designate an available employee to do so. If time allows, I patrol the park grounds and work on any needed maintenance and other ongoing tasks and projects. I help train, monitor, and assist other part-time staff. Each month I conduct a basic safety check of park facilities and grounds. At the end of the day, I check and close all facilities after counting, collecting, and preparing a deposit of all earned money.

My managers are fun, fair, and helpful. They are present for the majority of most weekdays, and on call on weekends. In their absence, I typically run the park and report to them if needed.

Co-workers vary greatly in age and experience. Many older staff work here after retiring elsewhere, and many high school and college students work here on breaks, weekends, and evenings.

There are many different aspects to this job, and it has provided me with a great deal of experience and with many different skills. Many city trainings are required for this job and more may be taken for additional qualifications. Winter can be pretty slow, and spring and summer very busy. I constantly interact with the public including children, and this can make it a very fun and at times very stressful job. If you can keep your cool, supervise other staff, are self-motivated and like your work days to have some variety, this may be a good job for you.

Duties: Aid recreation facility directors in overall management/operation of facility & programs; supervise facility in absence of director; extensive training required, including Safety, First Aid/CPR & Fire Safety; oversee daily program & staff activities; provide outstanding customer service when assisting the public; conduct program registrations, facility rentals, proper collection of fees in accordance with the City's policies/procedures; maintain records using Excel, Word, Publisher, Class Software; develop & distribute promotional/marketing information.

I very much enjoy my work environment with our patrons, particularly our youth programs, my co-workers, and my supervisors; fun, yet steadily busy environment; always keeps you on your toes; always something new to learn.

The City of Raleigh has a policy for all part time employees that they cannot work more than 999 hours in a year.  It is extremely difficult to get full time work within the city as a vast portion of their positions are only part time.  It is very difficult to maintain a consistent number of hours and budget accordingly.

I had the best director whom showed me all the ropes and more in order to be successful in my career field and others. The things I was taught I could take with me any place and achieve goals. I would intern again with this organization. I love the interaction with patrons, families, and management. The hardest part was making sure kids didn't become to clingy and cause an issue for me at the work place.  i loved the fact that while being an intern I was able to create some great ideas for the community such as parties for end of the year, programs that would get the youth involved and keep them out of the streets and other negative environments, providing them with a positive learning environment where they could come use computers, do homework and things of that nature. The greatest thing I did was creating a pledge that was upbeat so that the parents could fall back on when things were not going right and so forth at the home and needed a positive word. I also created a survey to get the community feedback on what would draw them to using the nice facilities offered by the city.

I really enjoyed my time here.  Of course it's a large municipal government with many departments, and each is different.  Work/life balance depends on the department.  Those departments that provide services 24/7 may be more difficult than the 9-5 departments.  Compensation and benefits are excellent when you consider all the factors.  Pay is very good compared to other NC municipalities.  Health insurance is very good and inexpensive.  Retirement options are very good.  You may get paid a little less than in the private sector, but you're also a lot less likely to get laid off in a pandemic or recession.  Advancement opportunities are sometimes scarce because of the low turnover, but there are plenty of opportunities if you're willing to move between departments.  Job security has been lower under the current city manager than under previous city managers, but it's still way better than the private sector.  I had a couple excellent managers during my time here.  90% of the people working here are kind, hardworking folks who try to do an excellent job.  It's a pretty high ratio.  Just learn to avoid or work around the other 10%, and you'll enjoy your time here, too.

Lifeguarding and Teaching Swim Lessons with the City of Raleigh is an average experience. Full-time staff are on-site most of the day and are always willing to help out. The part-time shift supervisors are who you will interact with most of the time, however, and some of them have no clue what they are doing (I have pool management experience with other companies, so I believe my assessment is fair.) It is VERY hard to get fired as a lifeguard, but don't count on moving up the ranks within the Parks and Rec department unless you're willing to work 40 hours a week lifeguarding. The City will pay for initial lifeguard training and additional training so long as you agree to work with them for a certain amount of time (I'm not sure how long, I was already a certified lifeguard when I began). Schedule flexibility is amazing, if you don't want to work, just ask off. If you want to receive regular raises and be paid more than $9.50/hour, keep looking. 
The City of Raleigh is a great employer for temporary work, but the bureaucracy and incompetent shift supervisors make working for them long term annoying.

I normally get to work 30 to 45 minutes early to prepare for the day.get in my work truck ,meet for early morning meeting .and get preps on what has happened over night and other active jobs being worked on . after meeting have print out of all remote sites pm jobs and write up to worked on for the day and contractors being delt with that day. I've learned how to jog monthly and daily jobs and pm,s that need to be done.at a massive amount of locations. culture is very Diverse and team work is very critical . Management allows workers to be accountable of running ,designing , and completing jobs.It is what I've been use to from my previous jobs in welding and fabrication, in the Lighting  and Powerhouse back ground job . Learning the process of making water to be put out to distribution .the most enjoyable part of the job to me is the fact of delivering something to the public at a high quality and my service 365 days a year

•	Liaison for injured employees to assist them through the workers’ compensation (WC) process.
•	Work closely with the Employee Health Center, medical providers, third party administrator, nurse case managers and City’s departments to coordinate medical treatment and return-to-work program
•	Coordinate with City departments and safety officers to ensure proper communication regarding the employee’s injury, work restrictions and workers’ compensation claim.
•	Track and monitor injured employees’ medical status and work restrictions.
•	Manage tracking of all Workers’ Compensation claims activity for claimants.  
•	Execute and run weekly and bi-weekly reports using PeopleSoft.
•	Process all Temporary Total Disability and Temporary Partial Disability benefits.
•	Provide training to City’s employees and departments on workers’ compensation benefits
•	Conducted and led meetings to roll out the City’s new WC process to all departments and employees ensuring a smooth transition

I enjoy the eagerness of my students. 
When classes happen they are always wanting to come back for more.  The environment is fun but the new building is clinical. Ceramics classes pretty much fill themselves. Other classes are a different story. 
FYI The city of Raleigh does zero advertising for their instructors and expects them to fill their own classes while getting paid $20-30/hr (at Pullen) or 50% (at Sertoma) on a whim. If the class doesn’t make they could care less- turn over with admin has left even more of a deficit and not worth the time to write up class proposals- which may or may not be published with or without your final approval on when they’ve chosen to schedule it. In other words- you submit your proposal and then they will decide and publish to the leisure ledger without confirming if the dates or times are good with your schedule. 
They will not share student email for pre-class direction for any age. 
Just teach a quick and dirty class and they’ll be happy-

The City of Raleigh is made up of many departments and divisions. They all work under the umbrella of the city but have very different roles and objectives. Often the departments roles and objectives work against each other. There is almost no communication between departments and within your own department. Most of the upper management has been with the city for quite a while and is very resistant to change. They would rather keep doing things the same old way instead of changing things to be more efficient and productive. 
Changes are generally only made on a reactionary basis rather than be proactive. There is little mentorship or opportunities to progress as a professional. 
They do have good benefits and time off. Pay is on the low side for most positions. They will advertise a pay range $50k to $100K but the hiring range will be $50-52K.

What is the best part of working at the company?
The best part is being able to resign. Public Utilities was the worst, micromanagement, if your not friends with management outside of work you are given job duties outside of your position to get you to quit.

What is the most stressful part about working at the company?
The hire you for an office position but then requires you to change water meter boxes to get you to quit faster if your not buddy buddy with management.

What is the work environment and culture like at the company?
Clicked up, everyone are friends outside of work and if your not they try to make working in hydrometer cross connection department miserable for you. Micromanaging, micro aggressions, not good.

What is a typical day like for you at the company?
Constantly change my job duties throughout the day by management, micro aggressions, nothing is consistent, confusion in the cross connection/hydrometer water department.

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