maintenance person

equipment operator

senior maintenance person

customer service representative

crew supervisor

City of Savannah

A typical day at work is feeling harassed, being watched with a camera on me every 5 minutes. I'm employed with this organization, now 16+ years; and, despite personal setbacks, I never let them interfere with my job performance.  Due to 3 major computer hacks, my work was compromised, and deleted from my computer-which made things very difficult to retrieve what was completed.  I've learned to have a paper trail with everything I do. I've also learned that some Management will not make you feel as if they can depend on you. They're the one's who can either improve or impair the workplace culture. The hardest part of the job, is the lack of support--especially when we're supposed to be "family". As a cancer survivor, amongst surviving other diseases, it was Management who made me feel so miserable and not wanted during my recovery with surgery. I was sent a threatening letter stating that I would be terminated if I didn't return at a certain time, when I had sick leave and FMLA, as well as being on the operating table fighting for my life, the 2nd of 6 times. No apologies for the stress, or the reasoning behind who entered fraudulent return dates on a copied form instead of my original forms of paperwork that was originally filed.  I was also away during most of 2016 due to my fiancée being in a motorcycle accident, and being sick myself (Hashimoto's disease), and yet they showed no remorse. Still being productive, I manage to apply for promotional opportunities, and the during the interview process, one of the questions asked by committee was, "What makes you think you're qualified?  What happened to you the end of 2015 and majority of 2016 that caused you to be absent?''... From that moment, I have been discouraged to apply for any job opportunity that the City of Savannah offers.  I've been passed up on many offers after being told that I would be well qualified and be the next person to be promoted to management, etc.  Management and HR are aware of my degrees and accolades, and know my qualifications--but will make sure that they hire outside or hire someone other than a qualified person to help implement change and work as a team. My most enjoyable part of the job, is having moral and doing potluck together as a company, and being DRAMA FREE!

New management made employees feel worthless and they do not value honesty. They lie to employees and lie to other department personnel during meetings. When implementing something new, staff were asked about their opinions. Staff were not given the protection of anonymity, therefore, most would not speak up because they knew their opinions would not be taken into consideration. Even though everyone should assume their emails and Teams messages are being monitored, management should let you know in advance that they will be stopping emails from going out if the verbiage is not approved. Management did not know the full scope of everyone’s job duties and kept adding more duties with little regard to what departments really needed. You’d train for a month and you would be considered a subject matter expert. Middle management seemed overwhelmed also but they just bow down and do as they are told. They have bled the employees dry. The work environment is not healthy but nothing will be done about it to fix it. Instead of trying to retain their good employees that have been there for years, they will be left with a skeleton crew to support the City when more employees end up leaving.

My experience with this company had both strengths and notable challenges. On the positive side, the role provided opportunities to develop skills and gain hands-on experience in a fast-paced environment. Some team members were supportive and collaborative, which made certain aspects of the job more manageable.

However, there were several areas that made the overall experience difficult. Communication from management was often inconsistent, and expectations were not always clearly defined. This sometimes led to confusion and unnecessary stress. Work-life balance was also a concern, as workloads could be unpredictable and, at times, overwhelming without adequate support.

Additionally, there were instances where employee feedback did not seem to be acknowledged or acted upon, which impacted morale. Greater transparency, stronger leadership communication, and more structured processes would significantly improve the workplace environment.

Overall, while the company offers valuable experience, there are important areas that would benefit from improvement to better support employees and foster a more positive and sustainable work culture.

Hardest part about being the senior lifeguard would be having to be a boss to people around your age and to your friends. Your co-workers vary because you could have either good or bad workers, but for the main part they get their part of the job done, the most enjoyable part would be the fact you actually are doing good for the community; saving lives and teaching kids water safety and how to survive in the water. With this job I learned responsibility, how to manage time, how to sacrifice things, and how to be a supervisor and also still be a friend. A regular day being a lifeguard consists of cleaning the pool and pool area in the morning, teaching lessons, going on break, coming back for free swim (this is when you lifeguard), having swim team practice, cleaning the bathrooms after free swim, teaching more lessons in the afternoon, and then your day is done.

The cashier position is an entry level position. You do not take breaks. The environment is customer driven and very busy. Co-workers can be very nice, but are afraid of the supervisor. The supervisor has been there forever and all she does is clip coupons all day. She is very, very nosey and wants to make sure you are not going to get her job. She shows favortism to male workers. So if you are an intelligent female, forget it. That's why there are mainly young men working there. The supervisor does not get along with her supervisor, but pretends to. The training that you get is not adequate or thorough.... learn quick and don't talk to anyone. Oh, make sure u brown-nose with the supervisor and cater to her, you may last longer.

Daily duties would include customer contact, cash handling, and balancing paperwork at the end of the evening. Phone contact- we provided a lot of information for customers concerning the parking lots and navigating the city ( mostly vacationers). 
We had our regular customer who's contact and contract info was recorded along with their monthly payments.
Management was not usually on hand- attendants are self motivated workers.
dealing with gate problems ( gate not lifting-card scanner not receiving information ) while dealing with in-person contact was difficulty but manageable.
I enjoyed working on my own- keeping my work up to date and helping my customers with information.

My typical day at work consists of generating and closing work orders of reinstalls of meters for 
water accounts, as well as generating removals. In addition, I also send out to customers reminder notices of their water bills (i.e. cut off date if bill isn't recceived in our office); and all while training up and coming Customer Service Reps and Senior Account Clerks. The hardest part of my job is trying to stay afloat if you're waiting on another employee to complete their task, because it reflects what your task requires. The most enjoyable part of the job is displaying effective and efficient customer service, whether by phone or in person. Just to know from that customer their appreciation of your assistance makes things even brighter.

My time with the City started off very well. Depending on the City Manager in place depends on the changed that take place with the employees. I went through 3 city managers during my time there and one of them moved me to IT which is where I stayed for most of my employment. I learned ALOT about tech because there are a variety of issues that come through the department. It definitely jump started my career. However there was alot of turnover when the current IT director took place. He brought in all of his people. Most of them are very nasty, and have their favorites. The salary is terrible and so are the benefits. Its a good place to start a career though.

What is the best part of working at the company?
I worked in Code Compliance. Meeting people in the neighborhoods and those that I worked with were the best parts of this job

What is the most stressful part about working at the company?
Being forced to write a quota of tickets each month to make our department head be able to boost his numbers and look better to the city council and mayor. 

What is the work environment and culture like at the company?
Friendly amongst officers and most supervisors. Some supervisors and leadership were condescending.  

What is a typical day like for you at the company?
Inspect neighborhoods. Desk/computer work. Attend court.

I worked at the Savannah Civic Center.No day was the same,but most events repeated yearly.On a typical day,I would provide services to shows,vendors,meeting groups,office personnel,the public,etc.Whatever it took to make the event run smoothly,was my job.

I learned to work with large crowds of people depending on you.

Management and I got along great.I was actually offered a management position.

I got along well with everyone,but sometimes people get complacent.

The hardest thing was spending many hours away from your family.

It was fun to get the checks with more overtime than straight time.

Top Job Titles	Average Salary
Maintenance person 55 salaries reported	$39,915 per year
Equipment operator 39 salaries reported	$46,744 per year
Senior maintenance person 30 salaries reported	$41,427 per year
Customer service representative 16 salaries reported	$37,817 per year
Crew supervisor 23 salaries reported	$52,420 per year

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