security officer

operations manager

recruiting coordinator

armed security officer

accounting specialist

City-Shield-Security-Services

If you're unfortunate enough to go to any of the contracts outside of Detroit you will be met by incompetent leadership, unclear goals and a frustrating work environment. Where information is sparce and policies are changed via word of mouth. 

I've been to several security companies, and this has to be the worst one I've worked with, it is extremely frustrated. I can understand why most of the staff of the facility we guard are enraged by our rule flipping. We are always critically staffed, those we manage to get trained are often let go by management, in my total of three months here so far I have maybe gotten two days in a row off on four separate occasions. 

Expect vast amounts of overtime, and co workers who call off frequently. 

What is the best part of working at the company?
Being able to meet different people 

What is the most stressful part about working at the company?
Supervisors do not follow company rules

What is the work environment and culture like at the company?
Depending on where you are placed the environment can be a peaceful one,  when it comes down to having to get help from human resources or anything involving the main office it sucks, company only cares about supervisor and not the actual employee that does the work

What is a typical day like for you at the company?
Worked at the company 5 years only had to go into main office 3 times once when they messed up my check other 2 times for a termination meeting

What is the best part of working at the company?
If you stay over because somebody is running late they won’t put that on your total of hours they cheat you on hours. This is why they lose contracts they don’t train anyone they send you to do the job even if you have no experience.  I still have pictures of the overtime they cheated me out of and I will be putting that to use. 

What is the most stressful part about working at the company?
HR isn’t any help they will cut your hours back so they dont have to pay as much.

What is the work environment and culture like at the company?
Stressful is all that I can say.

What is a typical day like for you at the company?
Very busy especially during shift change

A typical day is being micromanaged.  The company is incredibly pretentious. It's like a $2 cheeseburger that tries to convince itself and other people that it's actually a steak. They hire literally ANYBODY. The management is horrible. They do not care about their people. People who actually do the job get treated worst than people who are actually problematic. 

They pay biweekly, they make you pay for uniforms and damage to the vehicle despite having insurance. They have a way of turning the most simple job into something that's mind numbingly INSUFFERABLE beyond comprehension. 

What is the best part of working at the company?
Willing to work with you til you find a position that is a good fit.  Variety of assignments and room to grow.

What is the most stressful part about working at the company?
Working out in the elememts with giests who try to being in prohibited items and say...oh I didn't know!

What is the work environment and culture like at the company?
Generally family like where each member looks out for another. A diverse culture within the staff from the top down.

What is a typical day like for you at the company?
Check in, go to my post, check bags, health screen, secure a post.

There are amazing people that work for this company! The management for my site is amazing. For the branch of city shield, they're 50/50. Communication isn't greatest on the departmental side. This is a security job, contracts end and sadly people are not always allowed to apply for unemployment or moved to another site quickly. To my knowledge, there aren't any benefits but compared to other companies they pay quite well for the work you do. 

City Shield has been growing steadily and within that growth it handles both client and company needs in a strong and efficient manner. The Management has a Passion for what we do on a daily basis as well as the operational experience to elevate and train staff to perform to any client needs or expectations. During the Pandemic we have strived to not only protect our clients needs but protect every employee to ensure their safety as working in essential roles daily.

I am proud of where we have come from, what we are today and I see the vision of what we can become on the horizon.

Working at city shield has been a horrible experience. You rarely know what post you're assigned to, it's rare to receive a badge (important for traveling to and from turnstiles), you most definitely will experience inconsistency with rules and regulations. Supervisors and leads do not know what they are doing; they hang around like school buddies and push people around necessarily and most of them are disrespectful. Especially the City Sheild Office operators; they know no decency, respect, or patience. Overall, please do not get a single job with city shield, it's s war zone if you do.

Work is easy and pays well. Id love the job a lot if management wasn’t so terrible and higher ups cared at all. You get wrote up for stupid things. There  not flexible with schedules so if you have a family don’t even bother. The cars are not regularly cleaned if you work for mobile patrol. And if you’re new you are lucky if you get trained. They don’t train you or teach you on your benefits if you know them then you’ll probably get them if you don’t then you don’t get them. They charge you for a coat during winter and you’ll get wrote up if you wear one from home. 

I was hired at this company and was never trained on how to do my job. How on earth am I suppose to do a good job without and orientation, pre-employment test and/or training. Half of the people I worked with were on drugs so if you’re an addict this is the place to work. Management knows in advance that they’re not valued so it’s a domino affect to the screeners. No one cares so why should I. I really understand how it’s a limited liability company not one person shows ownership and the organization level is obsolete.

Top Job Titles	Average Salary
Security officer 5 salaries reported	$16.80 per hour
Operations manager 1 salary reported	$23.50 per hour
Recruiting coordinator 1 salary reported	$17.50 per hour
Armed security officer 2 salaries reported	$21.75 per hour
Accounting specialist 1 salary reported	$17.00 per hour

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