greeter

pet groomer

kennel assistant

assistant manager

handler

Citydog! Club

I have a lot of thoughts, so this is a little disorganized - apologies in advance.
I would definitely recommend Citydog as a starting job, as it teaches you incredible patience and willpower while dealing with both dogs and customers. They cross train you if you want - I was able to do a lot of different things, which is a plus. 
The manager at this location (who left btw due to poor upper management) was amazing and very accommodating to all the employees. Once she was gone, there was a period where a LOT of people quit and a few people constantly called out. We had already been short staffed for a while, and this just completely killed all the remaining employees having to pick up the slack.
The workers, GMs, and AMs are really nice, but when upper management refuses to allow the managers to add more handlers, and you have ONE person for 60 dogs, that just reflects badly on the company. It is impossible for a single person to have to do Meet and Greets, clean up after all the dogs, sanitize the Play Parks, and keep them from getting into fights with each other. It’s just not safe.
We got a call from a frazzled customer about WLA once; she claimed that 20 dogs at her location were alone for over 30 minutes and wanted to see if that was the case at other locations. I’m not surprised, we often leave the dogs without a handler as well. I’ve since left the company, and I hope things have changed for the sake of the remaining employees. YOU NEED TO HIRE MORE HANDLERS and TRAIN THEM PROPERLY. Training consists of two videos and a handbook - fights and bites happen much more often than they should.
But you usually get the effort you pay for at minimum wage. 
There’s no more holiday pay due to the pandemic which is ridiculous considering that when I left, it was more popular than before everything happened. 

Front desk was no better than the Play Parks sometimes. They basically expect you to do the job of three people. When I was there, there would usually be just one person up front. You have to answer phones, perform dog feedings, check in and out customers, clean constantly, and do warm calls. Sometimes the manager helps out, but most of the time, you’re alone dealing with a lot. If closing, you were also expected to take care of the dogs alone for 2 hours when the evening handler left at 8pm. You needed to watch the dogs, clean up after them, while also performing all the closing duties (counting register, entering information, etc). 
It’s great in that it teaches you to multitask but terrible in that you were never able to do everything you need to do at 100%.
Again, I really hope things have gotten better - it was so incredibly stressful to work here.




This job certainly isn't for everyone, but is still an amazing job to have. 

There is a LOT of cleaning to do, all day, every day. Working as a Handler can get a little boring, sometimes, but talking to coworkers and loving on all the pups can make the slower parts go by quicker. While we are encouraged to pet and engage with the dogs, the Handlers are not supposed to rile the dogs up.

Being a Greeter is mixed between slow and fast. We get lengths of slower time between pick ups/drop offs, but there is a reasonable amount of stuff to do. There's answering phone calls/emails, scheduling, cleaning, and even the chance to help out with feeding or walks.

Handler assist was my absolute favorite, and was all about time-management and was a constant workflow. Handler assist is the primary dog walker, break giver, feeder, and medicator (for lunch/dinner). If you finished everything up before the end of your shift, and you weren't needed to help out, you could usually get out 30-60 minutes early.

Bather was a good job, too, but not my favorite. There is time-managment involved for you to keep on schedule. Sometimes dogs cancel, sometimes your schedule isn't full initially, and then another dog will get scheduled. You stay through the whole shift, unless all of your dogs are done before then end of it, and you aren't needed to help out. You also get tips, so that's a plus.

(There is some high-turnover, but almost exclusively because some people take it as a temporary job, and others just assumed it would be playing with dogs all day)

Typical day at work, clock in and enjoy a strenuous day at city dog club. You’ll get to oversee dozens of dogs with zero help:) 
There are a few people in management positions, and yes they have the “holier than thou” attitude. They don’t always show up sober, and if you come up to them with a problem, it won’t be addressed and you will be gaslit. Exciting huh?
Some coworkers are great, because you can bond on bad management together. 
The best part of the job it’s the pups honestly. 
The worst parts of the job include the hostile work environment that management provides, and overworking. If someone doesn’t show up to their shift you can’t just leave at the end of your shift because there’s no one else to watch the 50+ dogs you’re having to watch alone. 
In the interview you’ll be asked about your patience levels, willingness to remain in a “positive attitude” at work, and never getting to sit down and take a break. I applied for daytime shifts and got pressured constantly to work nights or go to other locations whenever they want. Whenever I told them no, I was scolded for not being a “team player”. I think the absolute worst part of this job however, is how the company treats the dogs. I was a greeter, but they cross trained me to work in every department they could, so there’s no excuses for you to not successfully be able to work alone. Which, is not only unsafe for the dogs, it’s unsafe for you.

City dog club doesn’t care about the pups or the employees. I’ve never worked at a worse place. Do yourself a favor and don’t work at any city dog club location. 

Sometimes I miss the dogs and coworkers, but at least I'll always have the physical and mental scars to remember them by. 
This is truly a soul-sucking company with awful hours and even worse pay. They're open 365 days a year. Christmas, Easter, Labor Day, Thanksgiving, etc. with absolutely no holiday pay. If you like money I would highly recommend applying literally anywhere else.

I have watched numerous people work one shift and never return again. I've never seen such a high turnover rate in my life. Due to this, we're ALWAYS short-staffed. This is not a job for the weak, sensitive or lazy. If you have even the slightest bit of anxiety you wont last a week here. 

 I can't even count how many times I've been left alone with 40+ dogs. Meaning you have to simultaneously deal with checking customers/dogs in, running them to the play park, answering phones, updating records, booking reservations, checking emails, all while cleaning and keeping the dogs from fighting and breaking up fights. It's unsafe for the dogs and it's unsafe for the employees. Hence, the anxiety. The pay is not even close to worth being bitten, scratched and bruised on a daily basis.

This could be a great place to work, but upper management is so unbelievably out of touch with their employees and individual clubs that I'm surprised they're still in business. 

I worked as a handler, you pretty much stand in a dog park for 8 hours and clean up after the dogs. The cleaning is easy and fine, the most entertaining parts of the day. I love dogs, but not enough to stand in a big kennel with 20 of them all day. It got so boring, and some of the large dogs are not trained well and can get aggressive. Some also bark incessantly with no way to stop them.

But, my biggest problem with the job was the break room. It was a small closet, with two chairs, cleaning supplies, and a hair vacuum in it. If you don't want to go out and spend an hour of pay on lunch, you have to sit in this closet and eat on your lap. And, since you are around dogs all day, your pants are covered in hair and maybe feces. 

Everyday during lunch I felt bad about myself. They do not treat their employees like valuable people, and it is demeaning. Even just providing a tray table or something would help. idk.

Also, they scheduled me for the morning shift, which I did not say I could do. I did not feel safe going to Seattle at 5am while it is still dark outside, and I take the bus. But, even though they messed up and scheduled me for a time I said I was unavailable, it was still my job to find somebody to cover for me.

What is the best part of working at the company?
i enjoy the people i work with. the members and their pets are great. and working with the dogs just gives me great joy everyday.

What is the most stressful part about working at the company?
i wish our facility was just a bit bigger. with the amount of dogs that come in each and everyday it would just be nicer to have more room for them.

What is the work environment and culture like at the company?
its a fun place to work where its easy going and everyone just seems to get along well with each other

What is a typical day like for you at the company?
a day starts out with members coming a dropping their beloved dogs at the club whether for daycare, grooming, or boarding. through out the day the dogs are walked and feed per members requested or they are groomed by our awesome groomers. then as it gets later in the day the members return to pick up their pets if at daycare or we perpare them for their overnight stay. through out the day housekeeping is done we always want the club to be photo shoot ready.

As an employee you are expected to do a lot of cleaning, they are probably the cleanest doggy day care anywhere and clients really appreciate it but it can be overwhelming at the end of the day in the salon. I liked working here but their was a lack of management. High turnover rate so it was definitely stressful always working with new people who don't know what their doing. You can bring your personal dogs to work with you for free as long as they pass their meet and greet. Everything is pretty much provided to perform your best. The owners are very nice but they stopped visiting that location and I think that's when the management started to struggle. As a pet stylist you pretty much manage your own schedule and work independently. Dogs are scheduled by appointment and are done straight through, their are no kennel dryers so you need to be comfortable knowing your groom times. I wouldn't recommend working here full time cause it can get overwhelming and stressful but overall definitely one of the best locations in the Dallas/Fort worth area.

What is the best part of working at the company?
Working with all the different types of dogs 

What is the most stressful part about working at the company?
Working with employees who don’t care about the job as much as I do and doing the bare minimum. Then there is me who’s going above and beyond to make sure these dogs are being well taken care of during there stay at are facility

What is the work environment and culture like at the company?
Work environment is very laid-back because half of our staff care about their job and like working with dogs and then there’s the other half who are just there to get paid and don’t really care about the dogs well-being

What is a typical day like for you at the company?
a typical day is dogs coming in for daycare, grooming, or boarding and then one person‘s in the back playing and picking up after all the dogs and making sure they’re playing safely with each other making sure that the facility is looking clean and smelling good and then there’s who give dogs haircuts and baths and then we have a greeter who checks the dogs in and out

Let me start by saying Management doesn't care about the dogs or their employees and continously gaslight, ignores and talks bad about their employees. They don't care about the dogs safety or health nor do they care about your safety and health. They let in very human aggressive dogs and dog aggressive dogs even after they have bitten or hurt an employee or another dog. They do not even follow their own policies set in place or the policies set in place by the city they are located in. Management doesn't listen to their employees and blames all the problems in the facility on the employees while they sit back and do nothing all day. You'll get hired on for one certain position and then end up working all of the other positions as well because they will not hire more people on. Don't even bring up that you are working more than you were hired on to because they will gaslight you to no ends about that. I would not recommend anyone work here until Management gets a wake up call that the employees are not the problem.

A typical day at work can be fast-paced, but what stands out most is the workplace environment. While I’ve learned valuable skills like adaptability, communication, and staying composed under pressure, the overall culture often feels negative and discouraging. There tends to be a pattern of inconsistent management decisions, lack of clear communication, and frequent nitpicking, which makes it difficult to feel supported or motivated. The workplace culture can come across as toxic at times, with low morale and limited encouragement for growth. The hardest part of the job is maintaining a positive attitude in that kind of environment, while the most enjoyable part is still being able to connect with others and take pride in completing my responsibilities despite the challenges.

Top Job Titles	Average Salary
Greeter 15 salaries reported	$19.20 per hour
Pet groomer 8 salaries reported	$24.64 per hour
Kennel assistant 7 salaries reported	$18.73 per hour
Assistant manager 6 salaries reported	$21.44 per hour
Handler 4 salaries reported	$17.44 per hour

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