mental health technician

registered nurse

receptionist

therapist

staff accountant

Clarity Child Guidance Center

Clarity seems like the golden ticket when you apply, but you will soon learn it is all a facade. Working with the children and trying to help them through their illness is what gets you through the door everyday. Management is the absolute worst and slowly chips away your compassion and empathy. The DON, COO, and CEO are so out of touch with the units and what the children and staff need, it is actually amusing. 

This hospital has been run into the ground finically, raises are minimal and do not reflect the amount of work and stress placed upon you, and bonuses are none existent. HR is biased and will disregard any concerns or issues staff has related to management. The only way to thrive at Clarity is to completely agree with leadership, put your head down, and follow. If you bring up any concern to management about daily staffing issues, multiple late admissions , NO support from supervisors, and constant changing verbal orders... etc. They will tell you to "Deal with it!". 

I have never work at a place that has so much drama, which has nothing to do with the children, but everything to do with how the facility is managed. Clarity is beyond stressful and honestly I don't see the benefit for the children. The staff and nurses have no say, getting supplies for the kids is like pulling teeth, If the managers and supervisors don't like you get ready for ridiculous write ups, until they fire you or you quit. This facility has an extremely high turnover rate in all departments. Clarity Child Guidance Center does not value their employees, puts their patients at risk daily, has very bad staffing ratios, constantly hiring inexperienced staff and firing experienced ones.

Clarity is hard to describe. The staff and coworkers you work with become family/friends. The work you do is stressful and complex at first but then becomes second nature. 

Patient care is a priority, but that doesn't mean that patient care is handled properly. Patients who the center can not accommodate are admitted for the insurance payment. Patients and staff are regularly assaulted by other patients with little to no care by management or the facility itself. 

The staff are disregarded as "come and go" with a high turnover rate.
Clarity is often understaffed or staffed poorly in regards to the patient needs. This being most obvious in regards to patient assaults/restraints requiring staff from other units which can't afford to spare their staff to help.

Management is often the cause for the underlying issues at the facility. Lack of staff due to poor financial decisions which bankrupted the company leads to improper care and riskier environments, which leads to staff and patient injuries, which in turn lead to the high turnover rate.

No advancement possible, pay increase is minimal regardless of value or work contribution. Benefits are more expensive than normal.

They give you a good amount of PTO, they just never let you use it.(No days off) Most of the time it's just a small "bonus" when you leave because they cash it out at a percentage less than the actual worth.

The actual job itself is fun and amazing, every day is a different day with the kids. The unit nurses and other MHCs are great and always a blast to work with, but what makes the job stressful is not having the support and understanding of our nursing supervisors in the day and evening shift. There is a lot of favoritism amongst the supervisors and they will support the staff of their choosing but they wont support the staff they dont like or disapprove of. 
Management supporting staff (DON, Supervisors and Staffing Coordinator) is what needs to be improved on. 
 PTO days are hardly ever approved for the MHCs, even harder for nurses to get off. They always question and try to force you to come in if you try and call out for being sick. Then if someone does get off, they rarely cover that shift causing us to be short staffed.
Also the pay is not that great, and they are very stingy with raises, you would be lucky if you get a $0.40 cent raise for MHCs. The DON is a firm believer that 90% of his staff dont deserve bigger raises because they are "just doing their job". Which to me is a big red flag on his part. 

Fantastic nonprofit mental health services to children. Mental health workers are great with patients. Was a great place to work, but now very stressful. Cafeteria on campus. Most employees are unhappy. CEO, CFO and most Vice Presidents think only of their own financial gain, while new (year or two old) annual review has been changed to make it extremely hard for pay increase. Extremely poor financial decisions made by CEO & CFO have put Clarity in major economic distress leading to a current pay raise freeze and staff reduction. Former decent healthcare benefits have recently changed to extremely high employee monthly cost with high deductibles and copays. Recent healthcare changes due to using the insurance clearing house where the husband of the current Clarity VP of HR is employed and assisting with insurance plans. Is a shame to watch this children's support that was established in 1886 turning into a place where the main concern is no longer the children. .

In the 18 years plus I have worked in healthcare, this has to by far one of the most amazing experiences I’ve ever had. 
When working with a for profit organization the sense of moral is sometimes often associated with employees being discouraged by management, and the lack of advancement.

Working with a Non-Profit organization really makes a difference, because allows the employees to have a sense of community and involvement: Purpose for a good cause.
Yes, we are working but we are all working for a common goal at Clarity.
I can’t wait to have my chance to fully explore the possibilities while working here.
I have been working with this organization for over a year an half.
I think that if I had to leave, I would for sure miss being part of a excellent group of people, especially the whole overall reason why we are there. 
I’m grateful to have an experience and continue to have a wonderful experience here.
Manager for my department is amazing, and the rest of the team are great as well.
Let’s keep serving our community great job folks.


This was my first job working in a mental health hospital, but the most fulling experience. Going to work I looked forward to seeing some of the regular patients, and at times it was the hardest and then enjoyable. Knowing we were there to help and listen I was always ready to lend a ear. Co-workers/the whole team worked together making it fun for the children and each other. Management was always helpful and understanding helpful. What I learn the most was sometimes I just forgot that I was in a hospital. I found it shockingly normal cause I could relate to the patients. Which came easy to work with.

What is the best part of working at the company?
N/A, nothing to say, administrators are not very friendly and have their little clique, they only help to advance in the system. Never had I worked in a place like this, after working there, my fear of finding another environment like that with people like that scares me. 
helping the children

What is the most stressful part about working at the company?

I think having to face them every day was stressful

What is the work environment and culture like at the company?
Looking down at you. Culture was another issue. Once I felt discriminated against and spoke up, they didn't say a word. 

What is a typical day like for you at the company?
Meetings, meetings, meetings, and meetings.

High pressure environment to achieve quota of therapy sessions.
Learned different therapy techniques with case consultations and relationships with colleagues.
Micro management from the top with little tolerance for circumstances out of one's control (no-shows, cancellations, etc.)
Hardest part of the job is crisis intervention and finding space for inpatient care in emergencies.
Most enjoyable part of job is ability to schedule own appointments and manage own time at work along with excellent working relationships with colleagues.
Friendly and outgoing staff.

A great place to be proud of helping the kids and being apart of it all. It’s rewarding, but the favoritism, the bullying, gossiping and disciplinary actions taken against employees is hostile and unpredictable. If you can handle being talked about, being treated less than and always covering your back than the rest is a rewarding experience. For a job that takes a mental, emotional and physical toll on you daily, the pay is unfair and also unpredictable. Some people have 10+ years of experience and are getting paid less than a 22 year old fresh out of diapers. The patients will never be your stressor, it will be the people you work with and work for. Hope that helps!


Work-life balance
Work-life balance at Clarity Child Guidance Center is good

Pay & benefits
My pay and benefits at Clarity Child Guidance Center are mediocre

Job security and advancement
In terms of job security at Clarity Child Guidance Center, I think not.so secure. Laid 1/2 department off due to overspending on improvements. Not asking customers money up front for insurance co-pay

Management
In general, managers at Clarity Child Guidance Center ok

Culture
Collaboration with my colleagues at Clarity Child Guidance Center is good

Overall
My experience working at Clarity Child Guidance Center good

Top Job Titles	Average Salary
Mental health technician 4 salaries reported	$15.50 per hour
Registered nurse 3 salaries reported	$34.67 per hour
Receptionist 2 salaries reported	$14.00 per hour
Therapist 3 salaries reported	$78,000 per year
Staff accountant 1 salary reported	$46,500 per year

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