service technician

carpenter

home inspector

pest control technician

inspector

Clark Pest Control

Clark is an easy job that requires dedication and focus to complete about 150-200 houses a month. Im not happy with the side issues they are concerned about. you cant expect every customer to be happy with the company; however, blame is put on you if customers aren't happy even when its other sections or things the company does not offer. My NPS scores were affected by people who quit the 1 yr agreement we offer. The management is friendly and helpful, but I feel the type of people they hire aren't motivated or want to work hard/do the work correctly. Because of their lack of effort, they put time limits per house, and over time the production went up as well (which i can understand that part). The time limit per house ruined how many over all houses I could complete which affected my pay checks by a considerable amount. I lost 1/3 of my over all money because of these new restrictions. I enjoy the job, but wish it was the way it was before. I don't ever feel stressed about the job because I do what I'm supposed to do, such as route planning, talking with customers to get them scheduled, and learning how to get better at the job. Clark is definitely better paying job than any other pest control. Overall management needs to do a better job hiring people that want to work, have had customer service in their life, or have worked with animals. I have done all these things and it has made this job enjoyable. I feel the turn over rate is because more people lack all these fields.

Work-life balance
When you're home, you're not really home because you have to call customers and plan your next day out. Management didn't want you calling customers or planning on the clock. If you're on the clock you better be spraying houses.

Pay & benefits
The pay and benefits were better than most. As a pest tech you made 18.50 an hour.

Job security and advancement
If you were not buddy buddy with management or supervisors you wouldn't get good routes. They called things promotions but it really wasn't.

Management
The current manager is alright, he truly cares, but the manager before him was a fraud. He would straight upon to your face.

Culture
They claim to be like a family but it just wasn't so, you hardly saw your other coworkers, as a pest tech you work alone out in the field. When you're in the office, its very brief.

Overall
Lots of headache working for this company, too much stress for the pay. If you were not buddy buddy with sulervisors or management you would be out on routes that no other tech wanted. My supervisor was a tool, (granted he left), I would ask him something about an account and he wouldn't know and told me to figure it out. I worked in the hills with no GPS, I ask management how to find the account and no one knew, they say ask theist tech to work that route, I can't do that because the las tech quit.  Decent pay and benefits but other than that, its not worth it.

It feels like the plane is going down and it's not going to be a soft landing. The company told us we would get raises 2 years ago, then decided against it. There have been no raises here that I know of for 4 years or more. We are actually making less and the cost of our benefits goes up yearly and the coverage goes down. Office employees and managers are being demoted to lower-paying jobs. The parent company is selling stock to get some liquidity.
      The office managers are great but can't make up for the corporate landslide that buried the once-proud Clark community.  Fellow techs are nice but completely demoralized to the point they won't even finish easy routes.  When you work hard the only reward you receive is the work your coworkers didn't complete because they were too depressed to drive to the next stop.
     There is a routing/scheduling system that is supposed to make our lives easier but has failed miserably in that area. The call center doesn't know how to use it so you just have stops thrown on your schedule that you won't be able to get to.
    This job is Pest Control and it should be really easy.  The parent company has found a way to make it a daily nightmare. 

Your fellow technicians are great and most of your direct supervisors are great as well. Everyone higher up needs to be replaced or retrained completely. Its like talking to a wall. I was told that "it doesn't matter if it doesn't make since, that's the way we've been doing it for 50 years"  Common sense is not common here. They can't not keep enough technicians employed to fill all the routes so the supervisors become technicians to finish the work. There is a terrible old school mentality that everything that doesn't involve servicing a house gets done off the clock. Management knows and supports this because it makes them more money. This leaves more hours in the day to complete accounts. More accounts done = more commission so techs rush through their routes in order to make more money. There goes "Clark quality". If you like doing a good job, look somewhere else. If you like short changing your customers for more money, you are home. At least you get a truck to take home so you don't pay for gas while you sit in traffic. I do not no how they can possible make pest control so stressful.

 The training material is a joke. The equipment that agents work with is a bigger joke. The customer service software is 20 years old and clunky and useless. Agents have to use Excel worksheet lists to manually search for guidelines because the main software is so old and limited. It breaks down frequently and there’s no way to help the customers. The managers did buy a new data base that forces the Agent to fumble around clicking different questions and takes almost 15 minutes to get a quote for the customer, who is very impatient or angry by the delay that they will refuse the quote after all that frustration. The chairs are old broken down pieces of junk. Agents are forced to share stations and computers with people on other shifts. When they stop working at home and open the call center, the forced sharing of computers and lack of hygiene will be a nightmare with Covid. There is no way to promote into a better job. 

stop at the Lowes to get the wood for repair.  paint it with primer and cut and replace old wood from a roof or patio.  If termites are present dont worry keep going because if they are spotted the job is a loss.  so termites are not eradicated before or during wood work.  everything covered by caulk or primer. 

What i learned was its all money and customers are just checks.  Spent time at a house off the beach for insulation placement in the attic due to rats....but the home didnt have a rat problem.  salesmen are pathological.  Offered $25 due to experience with hand tools but ended up getting only $20.  dont let them get you in the door. 

Management is like a shadow.  trucks have cameras and speedometer checks.  Call you every 30 min wondering if job is complete.

Hardest part was actually going to work. 
most enjoyable was turning in uniforms that were to small and never got replaced after 4 months working 

Love working here! Everyone (mgmt and peers) are very nice and supportive. You will always be given feedback, even if you did a great job which alot of companies don't do. They have a great on site office. It's clean and maintained well. Lots of potlucks and celebrations for birthdays, new marriages, new babies, anniversaries, etc. The building has a nice kitchen and vending machines at half the cost of normal prices. The hybrid remote schedule is everything! In office one day a week, then wfh. They are strict, but in a way that holds employees accountable accordingly. If you're interested in a different department or position, mgmt provides what you need to grow and move around within the company. Lots of families work here. Hardest part of the job can be certain customers (if you're skilled with the right communication, they're manageable) and process updates can be a bit challenging to keep up with. Overall, I'd recommend working here. 

Clark Pest Control is an amazing place to work. The atmosphere is wonderful and inviting. The people are great. The entire company is very family friendly and understanding of anything that can come up when you have a family. I worked as a customer service rep answering the phones, scheduling appointments, taking payments, answering customer questions, filing, etc. I learned so many things about not only the pest control field but about the customer service industry. How to best deal with difficult customers, how to communicate effectively, etc. The management team was always there when I needed help with something out of my depth. My coworkers were always there to support me no matter what. The hardest part was customer complaints but I was given so many tools to deal with them that it wasn't overwhelming. I enjoyed every aspect of my job and the people there. I was hired on for the summer and am very sad that the summer is ending.

What is the best part of working at the company?
High route density. On-site mechanic for vehicle repair and maintenance issues.

What is the most stressful part about working at the company?
Camera in the truck, footage was reviewed without legitimate cause, personal phone-calls and talking to myself overheard; management functioned with impunity. threatening and intimidating attitude from branch manager. Lack of respect for personal life. No response from HR to legitimate and documentable complaints against management; complaints followed by termination without stated cause ("We've decided to make some changes"). General tone of arrogance and superiority from management. 

What is the work environment and culture like at the company?
Cold, arrogant, disingenuous, impolite, culturally conservative, alienating.

What is a typical day like for you at the company?
Logging in at 8, performing scheduled services and call-backs, logging out when done.

I got a lot of great office experience working here. Most of the staff is great. The managers are very helpless sometimes and depend on you to do there job when they can't. The office manager is great but the branch manager is not the best person to have running an entire office.
In my position, you generally answer phones, schedule, process paperwork and file. There is not many opportunities to move up in the company. The hardest part of the job is dealing with the technicians because they mess up a lot of there paperwork so you have to run around trying to correct everything before it is processed so it does not mess up the customers account. 
Other then all that, it is a very good company to work for as far as benefits go. They offer medical, dental, vision, 401k and life insurance policies. 
As a technician there is more opportunities to make more money.

Top Job Titles	Average Salary
Service technician 82 salaries reported	$21.59 per hour
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Home inspector 10 salaries reported	$4,000 per month
Pest control technician 1 salary reported	$13.00 per hour
Inspector 25 salaries reported	$78,000 per year

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