data collector

real estate analyst

appraiser

specialist

real estate photographer

Class-Valuation

A typical day starts with a barrage of emails from various departments. You have to immediately sign into the phones and calls will start within the first 20 mins. Management is slow to respond (if you get a response at all) if you need assistance, even if it is something very pressing. The CEO is out of touch with reality; tells employees to "embrace the suck" instead of trying to figure out why it sucks so bad. 
Most enjoyable part of the job is getting the opportunity to work from home (however they are now requiring a hybrid work schedule because they refuse to close the office) 
They do not take feedback from employees. 
They continue to acquire more companies and then immediately have huge lay-offs approximately 1-2 months later. Your annual review (if you make it) will result in a 1-3% raise. They do not listen to their clients.  They have had clients leave because the employees do not put thought or care into their messages to them. They intentionally acquired a company because a client had left us to go work with them (due to Class's poor quality performances). They have recently decided to outsource to India and on the call announcing it, they stated "these aren't your average call center people. They're college educated" as if people who work in call centers are lesser/uneducated. 
A great example of a mismanaged company fueled by greed 


I interviewed for a position that did not require me to take phone calls but somehow managed to get hired on a team that handles internal and appraiser calls. The training for QC Frontline was great (at least with my main trainer) and my Team Lead and team are very helpful and understanding. The management however, is a joke. The QC Manager ignores any criticism received for certain teams even though their work is less than quality as the Manager is focused more on quantity which results in extra work for my team. The Company as a whole does nothing but praise Client Services while using 3rd Party Services for extra assistance and bought out several other AMCs. This of course resulted in the Company having to let go of 10% of Company workers right before Christmas. My team personally is always being told what we do is never good enough and we need to do more even when our quality is great and our work load stays manageable. This Company has no interest in improving as they ignore any suggestions that stem from issues that need to be resolved. I had high hopes for this Company but its overall a joke when it comes to the Management.

Unfortunately found it to be one of the most stressful and frustrating work environments I’ve experienced. The workload was overwhelming for staff, with very little support from upper management. Expectations were high, but the resources and staffing didn’t match.

There were frequent layoffs, which created constant anxiety and uncertainty about job security. Leadership was often disconnected from the day-to-day pressures, and communication was inconsistent at best. Pay gaps between roles were also noticeable, with a lot of work being pushed down without recognition or compensation.

The company does offer good benefits and a hybrid schedule, which helps somewhat with work-life balance. But overall, the culture was more about burnout than support, and it was hard to feel valued or stable in your role.

I would not recommend this workplace unless there are significant changes in management and workload distribution.

Working at this company has been a journey of highs and lows. On the plus side, there's a strong emphasis on family work-life balance and embracing diversity, making it a place where you can feel genuinely supported by the RIGHT team.

The company makes an effort to foster a culture where every team member should, in theory, have the chance to succeed. However, the reality doesn't always match up, primarily due to inconsistent management.

While the overarching management structure is okay, some managers tend to micromanage and show favoritism, impacting the overall morale and growth opportunities for other employees. 

Pay and benefits are mediocre, which might be a drawback for some, considering the industry standards. The hardest part of the job is navigating through the varying management styles, especially dealing with those who don't provide equal opportunities for all.

Yet, the most enjoyable aspect is the collaborative environment and the satisfaction of achieving goals with the RIGHT team that values each other's contributions. Success here heavily depends on finding the right team and manager, but once you do, it's a place where you can genuinely grow and make a difference.

I worked as a 3D Pro Scanner. They claimed the pay was $25/hour. What it turned out to be was $25/job. Big difference.

Scans usually took longer than an hour, depending on different variables, so the pay was nowhere near $25/hour.

Work was very sporatic with, maybe, three or four jobs a week. I couldn't imagine doing six to eight in a day to make a livable wage. 

Confirming appts was a pain. Some customers were weirded out with the idea of a stranger coming into their home to, basically, take pictures of every nook and cranny. And if the customer was cool with me coming into their home it was usually on their schedule, not mine. That really cut into the flexibility of the job.

Then there was the awkwardness of doing the job with the customer there. I had to ask them to open all their blinds, turn off their tv's, crate their pets, keep kids out of the shots and move their cars.

I guess if you just want something to do that's part time and you don't want to do regular "gig" work, this might be the job for you.

Was told as business was slowing down that there was no need to panic but ended up being downsized anyway. Everyone in management is hard to get a hold of and they expect you to be cussed out daily with no care of your personal mental health. The benefits are expensive if you want good health care otherwise you might as well not sign up for benefits and put the extra cash in your pocket. Also never received formal training when promoted within the company since everyone was always too busy, they also load their leads and supervisors with work that will always go over your scheduled shift meaning they pay you for 40 hrs of work but expect you to do 60 in a week, the pay just isn't worth it. Overtime was almost always mandatory until they over hired a bunch of staff and temps and then downsized right before the Thanksgiving holiday. The downsize was done as one giant meeting with 40 people who lost their jobs which I'm sure they used as a tactic to help control peoples reactions/emotions. Even though I asked for a one on one with my supervisor and HR after this meeting (because I was told I could request this) I never heard back from either. Its like they drop you from payroll and you are no longer their problem, no one here cares.   

What is the best part of working at the company?
You can work when you want to, the job is fairly simple. Down side, it is very inconsistent and generally not in your area, good as a part time 3rd job. 

What is the most stressful part about working at the company?
You get emails very randomly and are supposed to reach out to clients within 2 hrs and set up appointments to take photos of their homes within 2 days.  Very unreal expectations for what the amount of work offered. 

What is the work environment and culture like at the company?
You work on your own 100%, they have different people reaching out every other week to.  Very inconsistent with reaching out, sometimes every week, sometimes every other month. Same with the jobs offered. 

What is a typical day like for you at the company?
When you get a job to do, it typically takes 2 hrs plus drive time. You go to the clients home, set up a camera on a tripod and take 1-2 photos per room, photos of all appliances and every angle outside, through your phone app. If you have service in the area you are taking photos, it uploads to the server and you can then leave. Pay is usually 2-4 days after and generally is $75-100 per home, after taxes and gas, this amounts to roughly $25/hr, but is 1-2 per month, on a good month.

For the most part this is a wonderful job. The work is challenging and extremely stressful at times, but it is rewarding. I learn constantly, I feel appreciated by my peers and I actually really like the people I work with -  a trait I have found to be rare in any industry.

Life is not all sunshine and rainbows - the work is hard. Very hard. Some days it is down right exhausting, but I feel a sense of pride knowing I am relied upon and that my contributions as a team member bring us closer to success in our many endeavors.

I like what I do and I like who I have become as I have grown into the industry professional that I am today. Class gave me the space to grow into the career I wanted for myself and my leadership has always provided me support on that journey. 14 years along in this industry and I am still actively growing, learning, and changing how I contribute to our company goals and to the success of my team. I don't feel stagnant and I don't think I ever will given the type of work I am involved in.

This job is not worth the time, energy, and stress. 

I had to pay for my own background check to be considered for this position, I paid out of pocket for special a special tripod and measuring device, and on top of that the training was unpaid and took more than twice as long as they told me it would (at least 8 hours).  

My jobs after training were few and far between (maybe 1/week), and took about 2-3x longer than what I was told in training. The last job I did for them I did not get paid for because of a technical glitch in their system.... I refused to rescan a 5000 sq foot property, that took me 4.5 hours that day to scan, because of an error with their system. I was unpaid for that job. I was not fired for that, but instead quit on principle.

It seems as though no one that I communicated with was on the same page as the other employees... So either this company is very new and trying to get on their feet, there is a high turn over rate for employees, or management in not very good and is winging it as they go. 

Overall, not a positive experience.

My typical workday was stressful and challenging. It was enjoyable until we started acquisitioning numerous companies and assimilating various management staff from the newly acquisitioned companies. Management has become disengaged and not invested in the individuals. The environment has gone from a family to very corporate where it is strictly numbers on papers, not individuals. I learned the industry and have continually gained knowledge through many of the individuals. Workplace culture has become cutthroat and pay is extremely low reducing the likelihood for longevity at the company. Most enjoyable part of the job was the people I worked with. Hardest part of the job was the unrealistic expectations from management without any incentive or additional pay.

Top Job Titles	Average Salary
Data collector 52 salaries reported	$105 per day
Real estate analyst 43 salaries reported	$75.00 per day
Appraiser 3 salaries reported	$115,000 per year
Specialist 5 salaries reported	$14.00 per hour
Real estate photographer 4 salaries reported	$75.00 per day

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