laboratory assistant

medical laboratory technician

clinical laboratory scientist

billing specialist

phlebotomist

Clinical Laboratories of Hawaii, LLP

What is the best part of working at the company?
Interacting with knowledgeable professionals in other departments

What is the most stressful part about working at the company?
Empowerment organizational culture. Not employee friendly and if you’re one of them you’re in if not you’re dirt. It’s like high school clicks with management as click leader 

What is the work environment and culture like at the company?
Very destructive.. just look at high turnover rate. Says it all. 

What is a typical day like for you at the company?
Very dysfunctional. Work nights. Points taken for clocked one second late (time changes before processes previous employee swipe.) traveler cones in 1/2 hr to an hour late with no repercussions…. Have small child in need of childcare ..was not allowed to have more conducive shift to accommodate… better shifts given to travelers instead. Better shifts and modified shifts given to managers friends with children.

Top management does not try to retain good employees. Poor pay, favoritism among upper management, serious decline in quality over the last 5 years with almost no upper operations leadership with  laboratory work experience. Managers and supervisors may report to multiple people and micromanagement is rampant. The company is run very cheaply and positions given to those who are friends or pretend to be friends. There is backstabbing and it’s basically an extremely toxic environment. You will not receive support if you aren’t a favorite. No follow up on issues and HR is nonexistent. High turnover for employees and also senior management.  
Expect to do your job duties and at least one or 2 other positions. Employees leave and their positions are left open for the remaining employees to pick up the slack. Expect to be overworked, stressed out and frustrated. Good luck. 

The schedule is extremely limiting. It currently operates using a bi-weekly schedule. The schedule is not released regularly, and the shifts are consistently changing. It makes it very difficult to plan any life outside of the workplace. Doctor appointments, family trips, or last minute emergencies become victim to the inconsistent schedule. This in turn results in frequent sick-calls and last minute coverage required. Staff are notified day-of that they need to travel to a different location to cover. An employee may be scheduled at three different job sites in one week, maybe more.  PTO is ok, however getting approved for leave or a vacation is a 50/50. There is high turnover and employee satisfaction and morale is low. Silo mentality and favoritism are commonplace.

I worked here for four years, and in that time there were three interim managers, and another permanent manager who quit. Prior to that, the manager who hired me left before I even got there. Corporate pays more attention to the budget than to retaining and motivating good employees. There was little work/life balance as managers changed scheduling patterns frequently and it was difficult to attract perm staff from the mainland due to low salaries. They used agency techs with various job ethics to cut costs, without consulting senior techs during the hiring process. Salaries frequently frozen, no COL increases but occasional annual bonuses. Initiated 25% pay cuts, furloughs and lay offs during COVID-19.

If you enjoy always being understaffed and under appreciated then this is the place for you! Management is one of the worst that I have ever dealt with. They simply do not manage anything and brush off any serious issues as if it’s a bother to them. It’s a real shame, had the management been better I definitely would have stayed. This specific location doesn’t care about their employees happiness and it shows. Turn over rate is high. They’re not open to any helpful suggestions, they’re stuck in their ways and nothing will change.  Most of the employees there are miserable, so morale is very low.. employees call out quite often and supervisors do not find coverage often.. which results in everyone being stressed out and burnt out. Do yourself a favor a  STEER CLEAR of this place.

I spent 1 and half years at Clinical Laboratories and it was the best job I've had. The bosses are so down-to-earth and very flexible. 

I learned a lot in the billing department in the short time I was there. (Insurance info, FIN system, how to handle cash and check payment securely, 10-key numeric skills, etc) I was also able to cross-train into other areas of our deparment. (claim payments and denials)

The other girls in our billing team were great and very helpful in training me and easy to get along with. 

To me, the hardest part was being to post payments and file them by deadline (End of month and end of year) but working as a team, it was great to see everyone work together to meet these deadlines which made it the most enjoyable part of working at Clinical Labs.

My typical day was determining trying to learning to get to all the sites to see what they needed from me. Trying to determine the processes needed to be put in place to help standardize procedures.  

I learned that not everyone is open to help and change.
Management was supportive but I really was not given the authority to make changes.  That was also the hardest pat of the job.  Management could take or leave any suggestions.

Management could have been more supportive.

The most enjoyable part was meeting all the various associates.  I enjoyed my co-workers who worked hard to make the organization better.

What is the best part of working at the company?
Co workers keeps the insanity at an acceptable level. Mgmt has a lot to be desired. Mgmt is basically non responsive

What is the most stressful part about working at the company?
Mgmt stresses you...patients/customers dont.

What is the work environment and culture like at the company?
Work environment is ok...culture falls on the manager and district Mgr. NOT good...not responsive. Public relations/sales makes moving parts more difficult.  And lastly, the worker is always wrong...accepting this quickly will make things a wee bit tolerable.

What is a typical day like for you at the company?
Like a bank rush on payday that never ends.

A typical evening at work is fast paced. We receive a lot of specimens and everyone works together to ensure all testing is completed in a timely manner. There is little supervision so Management expects all lab personnel to manage their time wisely and conduct themselves with utmost integrity and responsibility. The hardest part of the job for me is the schedule; switching between 3 different shifts, sometimes in the same week, is rough. The best part is helping people from behind the scenes. I have learned so much here and I am thankful for the opportunities this company has provided.

It depends who you work with and who you work for. Unfortunately I wasn’t taken care of as an employee. They would schedule me to work alone from when the clinic opens and closes which I chose to let slide a few times until it was no longer acceptable. Leads don’t care if your by yourself as long as the lab is open.  You call them multiple times about something urgent and they choose not to pick up. They have favorites, they are biased, and they lack teamwork and communication.

Top Job Titles	Average Salary
Laboratory assistant 297 salaries reported	$21.33 per hour
Medical laboratory technician 32 salaries reported	$31.20 per hour
Clinical laboratory scientist 98 salaries reported	$31.65 per hour
Billing specialist 13 salaries reported	$21.93 per hour
Phlebotomist 39 salaries reported	$20.60 per hour

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