design consultant

interior designer

installer

assistant designer

sales support representative

Closet America

I come from a woodworking background with plenty of knowledge of machinery and methods for production. They do have a large work shop but in the summers it can get up to 100+ temperature wise if your not next to a shop fan most of the time then it can get pretty brutal. Expect a lot of heavy lifting but nothing too bad I'd say average heavy lifting would be between 40-60 pounds but it's all day everyday. If your trained properly and can stay on time its really not that bad. The management is pretty bad though and you really have to be self sufficient always. I worked on CNC routers most of the time which was fulfilling but its basically just grunt work with precision. Not much room  for advancement unless you look for an office position. Pay was pretty good but they always tried to get me to cover for other people's positions which meant not consistent start times. Sometimes I would have to cover somebody's shift at 4am when my normal start time was 6:30 or 7am.  A lot of employees but most of them are in the office positions and its very corporate. They had monthly events with food and yearly parties around Christmas time which was cool. All in all I liked working there it's just very demanding and repetitive and your constantly fixing other people's mistakes.  


Being a sales/design representative at Closet America is like being in business for yourself. You can set a schedule that works for you, take time off when you need to or want to and have a good balance or work and time off. I do not agree with the posts that say otherwise, not sure why they could not do this. The other benefits are the company provides all of the clients for us, we do not have to cold call, knock on doors or prospect in anyway. Once we sell the job, they take over, we don't even have to go out on the installation and collect final payment. Only thing we have to do is go sell another job, how nice is that. 
There is a weekly meeting, that can be good sometimes and sometimes a little boring. But not everything can be perfect. Overall this is a great job if you like meeting clients in their home, like flexibility in a schedule instead of a 9-5 job sitting behind a desk all day with only 2 weeks off a year - BOOORRRRRIIIINNGGG! 

I was unexpectedly let go, as I was told to attend a training class and to come in on a Monday morning for that purpose. Others were there to attend the class, but I was grabbed at the lobby and let go. I was never compensated for nearly 12 sales that had yet to be installed as they were 8-12 weeks out to completion. I was told I would be paid and to cooperate with the information and assistance with completion of orders…but never received one dime after I was fired.  I was employed during the pandemic and stepped up as a new employee to enter homes and this sadly was how I was treated for my efforts. I was under-appreciated while the company had banner history breaking months. I was expected to learn a job without ride alongs and in person meetings, and then let down after doing my best to drive long distances without compensation. On top of it, HR reported me as an independent contractor and unemployment was denied after waiting a year. I was an employee with benefits.

Closet America has a wonderful company culture. It's a rapidly growing small business and so each person can tend to have more responsibility than the same positions at other work places. However, it also means that each person has a lot of opportunity for gaining new work experiences as well as having a genuine impact on the work they do and those around them. The company hosts monthly events for their employees that can range from a huge Christmas party, to an informal employee happy hour out back, playing corn hole & eating pretzels. Another thing I love about the company culture here is that the management team doesn't micromanage & has trust in their employees. I'm not paid to say this, but it's the best job I've had to date. Can't recommend working for this company enough! It's a great place to grow. 

Closet America is one of the BEST places I have worked! No cold calls…the marketing team makes the sale/design teams job easy! Appointments are run at 10, 2 & 6…never after 6:30 so getting home at a decent time at night is achievable. There is a lot of driving but once at the clients home, you’re rewarded by the help you can offer each client…plus the drive time is great to call friends, listen to books on tape or podcasts. The management team is very experienced, knowledgeable & encouraging so training is outstanding! There is a lot of repeat clients who have said the installers do amazing jobs…one client even told me the installer was one of the reasons they called us back out to do other projects. 
There is a lot of earning potential! All you need to do is be teachable, learn to listen and think of others before yourself! 

My experience with Closet America has been fast-paced and realistically challenging from day one, and I feel that I continue to grow and learn every day! Management is reliable and dedicated to always checking in; employee retention is vast and one of the main reasons I was enthusiastic to join the CA family. The most challenging part is trying to immerse yourself from the beginning but realizing to take your time and slow down to allow yourself to learn, practice, and truly evolve within your position in the company. I enjoy coming to work every day because no two days are the same, you are never going to feel bored or isolated and you will always encounter smiling faces.

I don’t recommend work here. They are very disorganized. You will be told that you have an appointment at 10am 2pm and/or 6pm and they’ll just randomly give you appointments at 7pm or 8pm. They lie to new designers and clients that appointments will take 90 mins but ask anyone it usually takes 3 hours or more. You can expect to travel 2 hours or more out for appointments and what’s even worse they won’t schedule you 24 hours before appointments but instead the same day sometimes 15-30 min before the appointment. Majority of the designers are on draw so that says a lot on its own because you’re on a draw for only 6 months and after it’s full commission but most designers don’t make it that far.

Closet America has both its pros and cons. I believe the pros outweighs the cons as long as management and HR continues to listen to employees. My manager is very approachable and desires for me to succeed. I enjoy my peers, the work I do, and the events the company throws that breaks up the mundaneness of the working in office. Initial training structure could use a lot of improvement. I believe the option for hybrid work schedules should exist, some of the "veteran" employees are looked at more favorably than newer employees even if their performance is below standard in my opinion.

My feedback to management: Don't get stuck in your ways. Learn from the newbies that have fresh set of eyes. HR has really impacted why I enjoy my job and why the pros outweighs my cons.

Closet America definitely has its rewards and a few challenges. If you love who you are and what you do always stand on that. 
You can have a lot of fun here as long as you are the best at what you do.  Communication between departments could be a lot better. I believe they are actively working to improve the quality of our words and how it affects another. 
Overall if you are strong, smart, and confident you will thrive here. If not you may find the needs of the company to be demanding. 

I would not even give them one star if I could have. The training was great but that was due to only ONE member of the management team. All are a bunch of children with anger management issues and would take it out on even the trainees! Everyone else is trying to protect themselves and throw you under the bus for even the slightest mis-step -even in training!!! I started a new habit of drinking wine every night after work just to let go of what happened that day. Everyday there was some toxicity and it never stopped. Managers would be in on phone conversations without announcing themselves. Run, do not walk!!!

Top Job Titles	Average Salary
Design consultant 37 salaries reported	$119,324 per year
Interior designer 45 salaries reported	$114,833 per year
Installer 1 salary reported	$19.50 per hour
Assistant designer 1 salary reported	$42,500 per year
Sales support representative 5 salaries reported	$43,400 per year

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