builder

sales specialist

commissioner

fitter

sales associate

Club Champion

Mis-managed all around and poor leadership from managers. New hires are given more opportunities to advance than workers that have been here putting in hard work since COVID started, working hard to get the company out of COVID delays - I’m patiently waiting for my chance to advance to a position with more responsibilities but new hires with no experience are instead expedited to better positions.  It has lead to low moral in all departments.  

Unfair wages - new hires being hired on at 30% higher salary than workers that have been here 2-3+ years. Workers who slaved to help get club champion through covid backlog orders are not appreciated or reciprocated for their hard work. The difference in pay between existing employees and new hires has been a big issue recently.  Current employees have asked to be compensated accordingly and fairly only to be turned down. 

Bottom line - Club Champion management will tell you one thing and the exact opposite will happen.  They promote lazy people but not the hard workers.  ZERO consistency of company rules and procedures between departments - one department takes 10+ breaks, doesn’t clock in or out, and can leave the premises during their break, while another department is forced to clock in and out and be assigned rules as to where they can take their brake.  Again, this has lowered moral among workers when one department can do whatever they want while another department is forced to adhere to strictly policy “rules”

Cons:
Unfair wages
Poor upper and lower management
Low overall worker moral 
Over worked 
Constant weekly employee turnover
Constantly changing company policies
The golf culture has been lost  

Pros:
Discount on golf clubs 

A typical day of work is at least 9 hours, sometimes 10-12 hours. 

The good: 
-working with the best technology
-the most options in the industry
-always have the most recent equipment options
-equipment perks 
-not open on Sundays
-training program is one of the best in the industry


The bad:
-management is always changing
-significant turnover is common in most departments
-marketing department is antagonistic/disrespectful towards the sales team. 

The quality of the product coming from the build shop is very inconsistent. Salespeople often have to pull grips and re-install them because they are crooked. Salespeople often have to bend clubs to the proper specs, despite Quality Control clearing the clubs. When defects are reported, management acts like poor quality is because of high volume. 

Salespeople are required to put their personal cell numbers on their business cards, aren't compensated for the use of that phone for work purposes AND they are required to be available even when they aren't at work. When you are out of the office, management directly instructed not to use "out of office reply" because they want customers to feel like we are available 24/7."

Your income is largely based on the size of the market you are in, while the sales goals are arbitrary and don't take into account market size. Your bonus is based on is based on those arbitrary sales goals. 
 

If your goal is to make money in the golf industry, this is one of the best companies to work for.  Days are long and can be tough, but the people who are driven to achieve and meet sales goals will be rewarded.  If you're looking to put your feet up and talk shop, this is absolutely not the job for you.  You are expected to be working as hard as the rest of the people in the company, and while leadership is patient and engaged with those who want to learn, there is little tolerance for people who don't want to work.

The best part of the job is the customers, the worst part of the job is also the customers!  Sales people at Club Champion are exposed to some of the most influential and interesting people in their markets, and for those who value relationship building it's extremely rewarding.  At the same time, the job is retail sales, and you will certainly encounter your share of unreasonable people.  Your ability to handle those people professionally and effectively mitigates the grind, but ultimately some people can't be pleased.  That just is what that is.  

This is a sales job.  You will be held accountable for falling short of goals, but you'll be rewarded when you meet them.  Management is nothing if not fair, and they'll never ask you to do something they haven't done themselves.

"The only one who likes change is a wet baby." Yes, that is a direct quote from management, that was sent in an email to our entire region! That tells you all you need to know about the culture at Club Champion. The bad culture is clearly visible right from the start  

Club Champion has one way of taking employee criticism. Don't like the way things are done?..... Quit. Club Champion takes no initiative and honestly doesn't care to listen to suggestions from fitters and lower level personnel. It seems like this stems from the belief that anyone above you is smarter, thus they don't have to take any feedback. There is no/ very little respect between employees because everyone is pitched against each other. 

Horrible job with horrible management. You’re asked to do WAY more than you bargained for. You’ll be dealing with miserable customers and miserable managers. It’s strictly a sales job and nothing else. All they care about is sales. They listen to your phone calls with customers and critique you. Awful schedule with Sunday and a random day in the week off. I will say you might meet some really nice customers and that was something I enjoyed. But when you’re trying to do right by customers and actually listening to their goals and budget, your managers will bark at you and tell you it is not enough. Nearly impossible to achieve your quarterly bonus after they changed the structure. All fitters are equal no matter if you’re in a big marker or small market. So if you’re going to a store with little to no fittings, prepare to make no money in commission or bonuses. If you  enjoy pushing a product that is marked up from retail  value significantly and explaining the club champion “value prop” take this job. They up charge equipment and call it a “tour level build” when some of the guys in their build shop haven’t built a club in their lives until a couple weeks ago. Massive turnover and absolutely no room for growth or raises. If you like 45k a year and to be treated like trash, apply to be a Club Chump.

While I've worked here I've seen a high turnover rate due to employees feeling they're being mistreated. They pay new hires more than veteran hires and like to keep them at 1-2 dollars below the new hires. They're enforcing a uniform code now while expecting you to provide your own uniform. They only appreciate you if you're the number 1 production pusher, if you do achieve this don't expect a pay raise, just your name on a board to make you feel good. Even if you're consistent they'll expect more out of you. I was hired into one position and forced to a fill position for everything, you'd expect a pay raise for learning all these things that you weren't hired for but in the end, it won't happen, management won't even care, nor want to get to know you just come to work, oil the cogs and keep'em moving. The culture here is nonexistent. If you stay here for years you won't move up, just stay away and don't waste your time, it takes 3 months to get your health insurance, and the rates are very high.

In my experience Club Champion on the warehouse side is a generally relaxed and easy place to work. Communication from management, however, is often lacking. Employees from various departments are rarely on the same page with changes and updates to processes and protocol coming from management.

Advancement is another issue. Rather than a promotion, you'll likely get an increase of responsibility with no corresponding raise - but the potential for one after a performance review that comes once a year. Not a good deal for the worker, in my opinion.

Pay in general is not great. Most warehouses in the surrounding area pay more from what I can gather online.

The best part is the people. Everyone gets a long well and there is a good bond among the workers here. The people make working here fun, for the most part.

While their communication is lacking, management is very approachable and helpful if you ask for it.

Again, this is the warehouse side. I don't have any input for office positions.

You are given a crash course in high pressure sales. The pressure is on you AND the customer. It doesn't matter how much you sell, you're always told to do more. The bottom line is all that counts for them. There are incentives and things meant to spur you on but they generally only benefit busier stores. Work life balance is terrible since you're meant to use your cell number to contact clients. If you actually take your day off and a customer complains you didn't answer then expect to hear it ad nauseum. 

This place has a great idea. As someone who loves the game, the notion of getting perfectly fit would excite anyone. Downside is that they're so large and the processes so bad it leads to quality issues at a scale that no other place in the industry has. You will feel sleazy for being a part of it. They do not communicate well either. 

In my opinion, Club Champion was an awful company to work for. I felt like a number more than a person or employee to the company. I felt like there was no work-life balance as all customers were allowed to contact me by phone, which typically resulted in being contacted outside of work hours or on days off. I was expected to allow this without any reimbursement to my phone bill. I felt like communication with management was non-existent, and I did not receive the needed support to get better within the position. I really wish I would have gotten more feedback on my performance or the store's performance every two weeks or at least once a month. The only two things that I enjoyed with the position was the free to discounted equipment that we could receive from other company sales reps, and the great co-worker I had at the store. 

They train ya well before you go to the store, but was becoming ever changing into a corporate environment concerned about everything but employees last. Couldn't stay consistent would have different standards week to week in their changes. For a sales job the only decent thing to say about club champion is not a bad hourly base but low commission and a horrid new bonus structure that doesn't account for individual store growth or fitter growth. Expect the same $$ out of store opened a month ago as a perennial top 5 store is a joke. Overly push upcharge for "the build and value prop". That and a attitude of my way or the highway from some
Bosses and upper management isn't tasteful but that's what ya have to do. Be a blind sheep for this company and make sales to do anything  

Top Job Titles	Average Salary
Builder 105 salaries reported	$21.67 per hour
Sales specialist 96 salaries reported	$21.64 per hour
Commissioner 24 salaries reported	$71,146 per year
Fitter 9 salaries reported	$25.11 per hour
Sales associate 1 salary reported	$42,500 per year

Working at Club Champion: Company Overview and Reviews

Club Champion

Club Champion Ratings

Popular jobs at Club Champion

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected