bus driver

motor coach

mechanic

truck driver

diesel mechanic

Coach USA

This has been the worst bus yard I’ve ever encountered. Suburban transit is poorly managed. The expression to many hands in the cookie jar would be suffice. The drivers are treated poorly. they put anyone in the driver seat they can find.  

During the winter seasons when things are slow. They try to find any and everything to fire you until the charter season comes around in March. Then they call everyone back to work they’ve either fired or who has resigned.  Management never puts anything in writing. They’re good at giving you verbal agreements. The minute something goes wrong. They’ll throw policies and procedures in your face after being told otherwise. 

They constantly have problems paying their drivers on time and correctly.  The Safety manager is a retired police officer who seems to take enjoyment out of policing drivers and causing stress and anxiety, when working the company has the potential to be great, but needs a change management needs to be replaced with qualified candidates that are professional. 

The managers currently their work off of emotions and like to throw their weight around their senior drivers aren’t getting any younger  and management keeps pushing the young drivers coming in the door out that don’t want to deal with the nonsense. it’s not looking good for the company at all and I don’t see them lasting much longer. The union is for the company an extremely unprofessional. 

I enjoyed working at Coach USA and the people at my branch were awesome.  Management is great and will listen to you if you have an issue.  It is a diverse and fun environment.  Working in the office provides a stable schedule and they are good about letting you take time off.  I was fortunate to be promoted a couple of times while working but in reality it is very hard to move up in the office.  I suppose that is one of the cons, it isn't that they don't want to help you progress and succeed, it is just that there are not many high value job openings that come around.  Generally to move up you have to wait for someone to retire or move on.  The pay itself isn't great and raises might as well be almost nonexistent but that is true for pretty much any place in the motor coach transportation industry.  Don't get into this industry if you are looking to make a lot of money.  Now for the worst part of the job... the benefits.  The only good benefit is the pay matching that is given by the company when you put money into your 401k.  Everything else is pretty much horrible.  It's funny we used to get $20 dollar gift cards at Christmas and at some point they stopped even doing that. No bonuses, you start out with a floating holiday and only 1 week of vacation time a year which caps at 3 weeks when you have been at the company for 20 years.  The health insurance is beyond bad.  Barely better than anything you can find on the government Health Insurance Marketplace.  

What is the best part of working at the company?
The opportunity to gain initial hands-on experience and exposure to real-world driving conditions, which can be valuable for new drivers entering the industry.

What is the most stressful part about working at the company?
The most stressful part is the lack of structure and transparency. Training can feel rushed, with new drivers expected to perform quickly without sufficient preparation, while also navigating unclear pay expectations and inconsistent communication. This creates a high-pressure environment that could be avoided with better organization and support.

What is the work environment and culture like at the company?
The work environment can be inconsistent and, at times, disorganized. There seems to be a disconnect between management, training, and day-to-day operations. Facilities and equipment in some locations feel outdated, and communication is not always clear. This can make it difficult for new drivers to feel supported and confident in their role.

What is a typical day like for you at the company?
A typical day involves checking in, preparing for assignments, and either training or driving. For new drivers, the transition from theory to hands-on driving can feel rushed, moving quickly into maneuvers and real-world driving expectations. The experience can vary depending on the trainer and location, which can make the day feel inconsistent and sometimes challenging for those still learning.

Great atmosphere, and great co-workers.  It was a place with opportunity to learn, and develop, and that was a great experience.  I would love the opportunity to work there again. I learned how to use the vi editor, develop in DB/C (under AIX environment), and support multiple billing programs and increase my understanding of the AIX system.  My job was to support the billing software called VMS, written in DB/C, for multiple internal & external clients that were located around the country.  The company was starting to phase VMS out, and replace it with the Versyss charter reservation system, which actually had an entire company, named Versyss, to stand by and support it.  I did do some support for Versyss, particularly regarding printing issues at a few Coach USA locations.  I also did help desk type support for clients for printing issues, assisted with installing the terminal emulation program, and other things.  Also, for a short period of time, I generated reports using the Fleet Anywhere, which was the company-wide software for maintaining their fleet of charter buses, and transit vehicles.  I enjoyed working with my supervisors and co-workers, because we would all go out to lunch on occasion.  To see needs and goals met in the charter reservation software was probably to most enjoyable part of the job.

If I set here and wrote my review I would be all day and don't think they give enough characters. They don't care about their drivers the benefits are terrible and there are no pay up grades. The Last pay raise we got was 26 cent. They show a lot of favoritism to a lot of drivers. Management can be very disrespectful threating your jobs for no reason. You can report to the garage to get your bus for the time you are suppose to and you can be waiting for a bus anywhere between 2 to 5 hours all the way up until pass the time for you to be gone. They often mess up your money and don't want to pay you. If you break down on the road you can break down anywhere between 5 to 20 something hours. A lot of times dispatch will lie to you about rather or not they have done something so you thinking one thing but its really not what they told you. This place is messed up the only thing that really keeps people there is the money. The  money is ok but its not enough if you want to get insurance or want to put money in 401k you make just enough money to live off of the  only way you can stretch the money is if you have two incomes coming in. You have to pay insurance every pay period which the other Megabus companies if you are single you get free insurance. Its a lot more I can write but I would be all day. Also if you have a family the insurance is almost 400 dollars every pay period.

I'll be honest, when I first took this Job, I thought it would be a short-term thing until I found something better. Twenty Years Later (yes that's 20 YEARS) I'm still here. 

If you like meeting new people, going to all kinds of different places and really not doing a lot of Physical labor, this just might be your version of Heaven. I have driven to 36 states and 4 provinces, drove to nearly every kind of sporting event in both the U.S. and Canada, drove stars, sports icons, politicians (of nearly every type) and tons of regular people just looking to have fun. 

It can be stressful, you are driving a Massive bus through incredibly busy areas, with a ton of ignorant people on all sides. But the places you get to go to, the amazing people you get to meet and the views you see make it a great job. Sure, there are always unhappy rude people, and traffic and weather can be a pain. But you get a beautiful bus, with heat, good A/C, an awesome office view, and a bathroom always no more than 45 feet away!

Let's be clear if you don't like people or driving...this just ain't for you.

But if you like driving,(and are good at it) and you like people (or can fake until they fall asleep) You can make a ton of money with little actual work and still enjoy your job.

Daily, I would come in and begin work at 7:30am. This particular position is fast paced and the volume of paperwork is intense. To begin my day, I review emails, mail, intercompany mail, and any other items handed to me in the morning. I continue to prep, organize, and stamp paperwork based on the task at hand. Then I proceed to handle those items. Also, taking phone calls, answering questions and researching information needed. My co-workers and I get along well and we work as a team when necessary. The most enjoyable part of this job is the flexibility it offered me to be able to accomodate my family when needed. The hardest part of this job, which is the reason I decided to leave, was the disrespect and lack of recognition for humanity in general on the part of management, the obvious neglect of employees, and the lack of fair compensation under stressful and, at times, unmanageable work conditions. I apply my opinion to the company as a whole, not to particularly name any employees. Overall, this position did allow me to acquire more experience with tasks I was not otherwise familiar with, such as the extensive Accrual process.

What is the best part of working at the company?
Completely mismanaged, could be a great place to work if the dispstchers weren't so miserable all the time. Management does everything to curtail dedication to your job. Safety bonuses were laughable and the only way to obtain them was to drive below speed limit ALL the time, which customers hate! Mechanics complain about having to fix anything and management backs them up. Only do the BARE minimum to keep busses on the road. They also have the worst bus cleaning crew I've ever seen. Many times a bus was poorly cleaned out barely at all. Bottom line is that they 0 s***s about their drivers. 

What is the most stressful part about working at the company?
Worrying the bus will make it where you're going. 

What is the work environment and culture like at the company?
Very negative, drivers didn't pretrip or post trip the vehicles and next driver gets stuck with the problem. Management claims it's required but when brought to their attention, they did little to nothing about it. 

What is a typical day like for you at the company?
Long and discouraging. Management didn't take into account how much time goes into a shift besides the driving and many times barely had required time off in between trips.

Working at lakefront lines is a cool place to work all the employees are cool most of the drivers 60yrs plus a great place for the retired. Far as the megabus that bus need alot of mechanical support nothing works!!

If dot was to stop the megabus for inspection 98% of the buses will be put out of service!.Oil leaks is the main issues and megabus dont have enough buses to replace the old ones.Them buses are not designed for the highway abuse like a charter so they require alot of mechanical attention. Plug sockets dont work wifi dont work the heat dont work the toilet leaks fluids on the highway the smelll is horrible!! And that not the tip of the iceberg.some of the passengers can be obnoxious they can make your job easy or hard.

Megabus dont have thier drivers back !! A passenger can complain about anything of the driver and this passenger be drinking alcohol and smoking weed during layovers...

If you deside to work for megabus find the right megabus location that offer you paid vacation paid holidays paid time off pay raises etc... Cause if you dont you will have a dead end job.


. Good luck with your job search

Work-life balance
Work-life balance at Coach USA is whatever you want. Pretty much if don’t work 12+ hrs you’re not really making money has you think you will.

Pay & benefits
My pay and benefits at Coach USA are trash. You make more money at Burger King, McDonald’s, Target and pretty much anywhere else. Honestly don’t waste your time. Go to NJ transit

Job security and advancement
In terms of job security at Coach USA, it’s pretty good they aren’t going to get rid of you right off the bat. One manager might be looking too. But it’s pretty good.

Management
In general, managers at Coach USA is ok. Training/Road supervisors are probably great people who understand the drivers more. Definitely care about your knowledge and well being.

Culture
Collaboration with my colleagues at Coach USA is great

Overall
My experience working at Coach USA was trash. No advancement, pay raise is a joke $.50 yearly, and this one dispatcher that makes you hate working there. I wish my experience was better because of the some people I’ve came across but I want a career not a job.

Top Job Titles	Average Salary
Bus driver 1 salary reported	$313 per day
Motor coach 1 salary reported	$45,000 per year
Mechanic 1 salary reported	$17.81 per hour
Truck driver 17 salaries reported	$18.26 per hour
Diesel mechanic 1 salary reported	$28.56 per hour

Working at Coach USA: Company Overview and Reviews

Coach USA

Coach USA Ratings

Popular jobs at Coach USA

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected