case planner

elementary school teacher

school teacher

site director

facilitator

Coalition for Hispanic Family Services

As a former teaching artist it was unpleasant to work here. If you have ambitions, and are aspiring like many artist this is either going to cost you greatly in terms of your mental health or it will be just another stop in your journey. I hope it is the latter. 

The kids are the best part but wanting them to prosper in a future that will demand specific artistic skills led to internal conflict as my values began to be compromised. 
Management pretends to be "chill" but then proceeds to change things quickly when they need to cover their backs. 

You are not heard even if they say they "hear" you, they are not listening intensively enough to the concerns of their employees as the company struggles to keep their values in check at their host schools. 

I loved the students I met, the other teaching artist all had really cool quirks and spins on the arts but after a while it became a job needed for the money that wasn't covering adapting daily to adverse problems brought up to teachers by students (i.e. bullying, problems during day school, problems at home etc.). Art therapy was a part of arts and literacy but no one could keep up because the quality of services was being compromised by a lack of respect for our  space, privacy, and overall workers were dealt intense workloads under a crumbling attempt to keep appearances for future patrons. 

I was hired for my role with no plans from my direct supervisor to train me. Direct supervisor not only does not respect individual’s time but is also rarely at the sites they oversee all while dangling the mission of the organization over your head constantly. I lost count how many times I’ve been gaslit by my direct supervisor and while I do truly love my job, my direct supervisor is a nightmare to work for (no collaboration here, it’s all hierarchy). It’s sad as this is an agency that runs in neighborhoods where the families that are supported need the support. Its mission is solely focused on the community, while great HOWEVER employees are not appreciated nor compensated well for the hard work they put in. There is little to known planning and when things begin to crumble all the blame is placed on you and your team. While I am grateful for the opportunity of growth in this role, I learned my responsibilities on my own and with guidance from colleagues. My colleagues and the families we work alongside are the only reason I still work in this agency. I hope that change happens soon because CHFS has such potential for growth. 

The Coalition for Hispanic Family Services has been an ideal work environment for me as most of the people I've worked with have been supportive, welcoming, and knowledgeable. Transparency is vital to team efforts and collaborations here and it is practiced consistently, which I appreciate. Colleagues are generally speaking, working with a level of professionalism commensurate with the noble causes of the agency's key mission, which is to build community one family at a time. I certainly feel there is a sense of community in the hardworking, passionate people here. It is an agency where you must think on your feet rather quickly and be open to learning new skills at an accelerated pace.

The hardest part, at times, is balancing the amount of work put on you within a tight timeframe; however, these pressures are alleviated, in my experience, by the constant support of my colleagues and managers. The surrounding neighborhood (Bushwick, Brooklyn, NYC) is great to explore either during off hours or my lunch break, with several different affordable options for food as well. The job I do here enriches and fulfills me, and I find that each of the staff here have inspirational qualities to offer to those in need of a reason to work towards a self-less and rewarding cause.

Do not work here! I worked as an instructor there and quit because the management and overall work environment is disorganized, unprofessional and toxic. It's not worth it, find another job, you will hate your time at this company. 

Management: By far the worst management I have ever experienced at a job. Theyre passive aggressive and completely unorganized. They never have anything prepared/organized in time for events. If you ask a simple question about supplies or your schedule its met with hostility. And they promote staff based on favoritism instead of efficiently and growth an individual makes for the program. I've worked with staff who were there for years and amazing with students that were over not promoted for staff members with half their talent/passion. 

Environment: It is extremely toxic and there are zero boundaries. Managament will call/text you on days off or change you schedule last minute without any consideration. In addition, some staff members have unprofessional with other staff members and kids. I've seen staff members curse students out, check out the older teen girls in high school or talk about their s*x lives with teenage boys. It's disgusting.  

Pay: Its absurdly low for how much your working - Average at $15 an hour. 

I typically check in on students aside from what they are learning from me. I play a small role of making sure students are seen and heard. I've learned so much from my students and coworkers about how to be a better, more compassionate human being. I've grown to become more patient ts and understanding and I value teamwork so much. I have worked for this company or over 12 years and have had a mix of great managers and a few who could take a few classes on leadership and, overall, I am not there for them but for the kids and the community. I love the work that I do. The hardest part is learning to not take things personally and just have one's own mission statement in mind. Mine is to make a difference one day at a time, one student at a time. I love seeing students blossom and grow to be respectful human beings with an open mind and seeing them grow.

My time at Coalition of Hispanic Family Services was ultimately a frustrating experience. While the mission of serving the community is admirable, the reality of working there often felt disorganized and unsustainable. Staff were expected to carry heavy workloads with limited support, leading to burnout and constant stress. Communication from management was frequently unclear, making it difficult to feel confident about expectations or long-term growth. Despite dedicating significant time and effort to the organization, I often felt more like a number than a valued employee. Opportunities for professional development seemed limited, and the overall environment left me feeling stagnant rather than encouraged to grow. The families being served deserved the best possible support, but staff also need the resources and leadership necessary to succeed. Unfortunately, my experience left me feeling exhausted, undervalued, and eager to pursue opportunities elsewhere.

A typical day at work is busy and often comes with a heavy workload. I’ve learned a lot about managing challenging situations with children and engaging with families, as well as developing patience and creative problem-solving skills. Management is limited, and there are times when favoritism affects team dynamics. Human Resources is inconsistent and can be stressful, and occasionally some staff hires seem questionable, which can impact workflow. The workplace culture sometimes focuses on the wrong priorities, but despite these challenges, the children and families are wonderful. The hardest part of the job is managing the workload, navigating inconsistencies in management and HR, and dealing with favoritism. The most enjoyable part is working directly with the kids and building positive relationships with them and their families.

A typical day at work is usually punching in logging in all your cliental visits completed or attempted the day before. Writing a note based on all visits completed or attempted, referring client to services contacting clients to complete home visits or at times office visits. The child must also be seen so school visits are required if child is not home. Monitoring their progress in services. Contacting the children's' schools or completing home visit, or daycare visits if the child has not yet been seen. Recording every interaction made with client, or clients children, or outside agencies/schools/daycares. Recording info by typing a progress note. Completing multiple Assessment forms for the families.

Everyone in the job usually stays positive it can get a little loud once in a while but generally calm. Everyone is pleasant to one another.

Since 1991, I have worked in the field of child welfare at various non-profit organizations.  Compared to other organizations, the Coalition for Hispanic Family Services is just as strong.  I am passionate about child welfare and have deeply valued the mission and work of every organization I’ve been a part of.

To succeed in this field, one must be committed and highly organized to meet the numerous demands of the job.  When those qualities are present, the work becomes manageable.  The real challenge often lies in navigating interpersonal dynamics—dealing with colleagues' personalities and varying levels of understanding.

Child welfare is not for everyone; however, some staff remain in the field for personal reasons even when they are underperforming.  When managers try to provide support while also holding them accountable, it can often lead to conflicts and resentments.  

I work part-time as a Teaching Artist in a middle-school after school program titled Arts & Literacy. When the pandemic hit we went remote almost immediately and have built a model that others strive to emulate. I feel that I make a real difference in the lives of my students, both before the pandemic and now, during months of kids being isolated at home. We also provide hours of weekly homework help for those who may be struggling with remote learning. Great in so many ways. It is hard work, but extremely rewarding. Workplace culture is actively inclusive, provides conflict mediation and professional development, self care for mental wellness, SEL, PFL and much more. Great team, good management, fair practices. A very uplifting environment. 

Top Job Titles	Average Salary
Case planner 8 salaries reported	$56,875 per year
Elementary school teacher 1 salary reported	$28.50 per hour
School teacher 3 salaries reported	$28.50 per hour
Site director 2 salaries reported	$65,000 per year
Facilitator 2 salaries reported	$59,000 per year

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