personal banker

relationship banker

senior customer service representative

senior personal banker

customer service manager

Coastal

Working at Coastal Community Bank has been one of the most rewarding experiences of my career. From day one, I felt welcomed and supported by a team that truly values collaboration, integrity, and community impact. The leadership here is approachable and genuinely invested in the growth and well-being of every employee. They listen, they care, and they follow through.
What I appreciate most is the culture. It’s not just about doing great work—it’s about doing meaningful work that helps our customers and strengthens the communities we serve. There’s a real sense of purpose here, and it shows in everything we do. Whether it’s supporting local businesses, volunteering in the community, or helping a customer navigate a financial decision, Coastal leads with heart.
Professional development is also a priority. I’ve had opportunities to learn, grow, and take on new challenges, all while feeling encouraged and empowered. It’s rare to find a workplace where you feel both valued and inspired every day, but that’s exactly what Coastal Community Bank offers.
I’m proud to be part of a company that not only talks about values but lives them.

What is the best part of working at the company?
The salaries are relatively high compared to what other companies may pay you. 

What is the most stressful part about working at the company?
Supervisors, Middle Managers, and Senior Managers are constantly changing titles and positions, new people don't know how to properly execute the job.  The technology they use is bad and will result in audits in the future.  Everything is a manual process, very things rely on automation. 

What is the work environment and culture like at the company?
The culture is your typical corporate "woke" culture.  If you work remote like I did, you will find yourself on an island.  I helped a lot of people and saved the banks hide a number of times and no one appreciates it.  

What is a typical day like for you at the company?
Logging in 1 hour before my scheduled shift start, and working 2 hours late every single day.

Love working at Coastal! I work with a great team, very collegial and supportive. My manager is excellent--listens carefully, support individual and team growth, values input and feedback and respects the expertise of their team. I've seen the company grow quite a bit in the time I've been here--there are lots of opportunities to learn new skills and get experience in new areas. 

Very small bank with local flavor. All the employees and management are very pleasant in person. But, they layoff whenever the smallest scent of hardship presents itself. When business is fine, it is an excellent work environment. Unfortunately, since they layoff so easily, it causes you to always question whether or not you will have a job the next day. That's not healthy long term.

Coastal is a great place to work and I highly recommend it to everyone. The people are friendly and supportive. The pay is well above average. My leaders are available but never micromanage. They invest in my personal and professional growth. The company is open to ideas and new ways of doing things. There are so many opportunities for promotion. I know of so many people who have been promoted from within. I can see a long term future with this company. 

Coastal Community Bank has a friendly and professional environment that prioritize customers. I love the community-oriented feel of the bank, and Coastal is scaling for fintech growth which is exciting if you want to make a meaningful impact. 

I worked for several years as an intern at the bank and absolutely loved it. The people are great, you learn a lot, and for the most part you are trained for what you need to do. It helps to know how to learn quickly and how to figure out things if you need. 

I’ve worked at Coastal for about two years and have had a fantastic experience. Management is always involved and supportive, willing to answer any questions you may have. There’s a lot on leniency with your work life balance and a fairly distributed work load. I would recommend this company to anyone. 

As a float teller, I was able to meet new people every day when I would travel to the other branches. Meeting new people was my favorite part of the job. Although, it was hard to know how every branch went about their daily tasks, it was always fun learning new things with the branches.

The entire company was family friendly, from understanding and actively helping during family emergencies to all employee's showing up to company gatherings just so we could all hang out. It was the only job I actually looked forward to getting up and going to.

Top Job Titles	Average Salary
Personal banker 1 salary reported	$29.14 per hour
Relationship banker 16 salaries reported	$31.35 per hour
Senior customer service representative 9 salaries reported	$27.70 per hour
Senior personal banker 4 salaries reported	$34.31 per hour
Customer service manager 2 salaries reported	$80,270 per year

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