shift manager

shift leader

pharmacist

cake decorator

Coborns

What is the best part of working at the company?
That you get an employee discount.  Working with people who nice to work with.  The job is due able and sometimes could and can be a big challenge!  I have customers who ask for me in particular to wait on them in the deli.  Once stated, that they didn't want someone who would screw up their order! 

What is the most stressful part about working at the company?
Expected to get something done in the allotted  time when it was unreasonable to do. I am under work restrictions of only four hours.  I was on meats, to slice, flip, wash trays, wait on customers while my co workers knew that I was only there for a short shift to make them all be mad at me for not being able to full fill the expectations Also,  co workers making errors for example when a customer asked for the 8 piece chicken meal and they gave the customer a bag with 8 pieces of chicken.  The customer had to ask for the rest of the meal.  There is no organization in training for anybody in this department.  They should be training people in by the statements of "On Mondays, this is what needs to be done".  Or "On Sundays is the day the new ad comes out" this is what we do.  They just threw me in and I got to hear the same person over and over "correct" me!  Also there is no-one making sure that the handbook is being followed.  For example, no wearing jewelry or earrings in the department of making food!  We have one who is wearing a nose ring!!!!  ??  

What is the work environment and culture like at the company?
The work environment and culture is okay.  I don't see any conflicts with the either one.

What is a typical day like for you at the company?
I come in to work, punch in, get my knife cutter, pens, marker and appron.  I get to my department put on a hair net, wash my hands, get my bucket, gloves, knife and other supplies to make sandwiches.  Take inventory to make and wait on customers as needed.

● Work-life balance
Well this place has taken everything out of me, I am a fresh high school graduate trying to save up money to go to college and they say they will work with me on the hours which they have NOT DONE! I hate going to work, not because of the people I work with. I hate going to work because of how much this company has screwed me over because I am young and just because I'm a young person who has values and things I want to set in life, they screw me over and don't listen to me. I still respect Coborns and love their stores but I hate going to work everyday. It has nothing to do with the people who are above me or anything they are just doing as they are told as am I. But as soon as I find a better job that will TREAT ME RIGHT! I am out of this position as fast as i can. I'm sick of hating myself everytime i have to work. Please take this into consideration before you hate on where I work, I still love the people, but hate the job. Hard to explain, dont judge this place because of my review, I just need someone to listen to me.

● Pay & benefits
Well they will tell you, that you can call in sick but truly everyone will hate you for it. I'd say they are okay for the older people but they really don't help put any of the younger generation.

● Job security and advancement
Well I used to work in the scanning office and when I was about to try out another position I still wanted to learn about the scanning department and when I asked they said it was no point because I was leaving anyways

● Management
The management in this store is just doing as their told so I dont blame they, I dont know who to blame for it being so bad but this is not a job for me.

● Culture
Culture?

● Overall
This job is a job someone would like depending on their personality. In my experience working here for over a year, this job is not for me and I would give anything to leave but I feel stuck and feel like I have no other options.

Serving customers was my highlight of every day. Happy customers and happy co-workers made for a very pleasant day. Management was very flexible when it came to working with people who needed time off and even filling shifts for people who couldn't come in. My co-workers after a while became like family. It was exciting coming into work knowing you've become accustomed to every ones way of working so there was always an easy flow to the day between serving customers and getting other needed work done.The hardest part of the job though would have to be the beginning when you are first learning everything because everything is new. After that, because everyone is so flexible and patient, it's nice to learn even more new things at your own pace so you can start your own "rhythm" to performing a new job or duty. The most enjoyable part of the job is when you and your co-workers can set goals and create a good work flow so everything throughout the day gets done when it needs to and it sets a positive and stress free environment for the employee that way the customer receives a memorable and positive experience. That is the most important part for me, when a customer can leave feeling satisfied and smiling. In customer service and in this particular job, I've learned that it's not acceptable to treat customers as an inconvenience. I'm not one to treat others or customers that way but, by watching other co-workers do so, I've seen the impact it has on the customer and the difference between greeting with a smile and greeting a customer like there will never be an end to customers inconveniencing you. Customers are the reason we all have jobs.

I was promoted 3 times ultimately to the position of assistant manager in a dpt. I was given little to no training and was demoted because I wasn’t doing my job well. In the meantime I received 10 hours of training on a position that I’ve never held before. I didn’t know how to do my job I expressed the need for more training and they ignored me. They stuck me on a shift I never wanted to be on, and was only on because I agreed to fill in as long as needed until they hired someone. It has been 5 months and nothing. Many of my coworkers are on their phone constantly, leaving the floor to answer or sometimes just face timing someone while on the floor. They get to leave whenever they want. Meanwhile I don’t get to leave early or come in late and I get in trouble for things that they have or haven’t done.  Yes they pay well but that’s because they want you to ignore the bad management and stay for the money. Also current management will brag about how much more money they make than you to your face, saying how their better than you, and they deserve what they have, while they do nothing but sit in their office all day long. I was good at my job, always came in when needed stayed longer for people who needed to leave, I pulled countless 12+ hour shifts, open to close shifts, because they needed someone. They took advantage of my flexibility, and dedication.  I loved my job but I couldn’t stand it, it got so bad I was willing to take a big pay cut just to get out of there. 

When I joined Coborns 6 years ago it was a decent company to work for. Since then there has been a drastic decline. Upper management is so disconnected from store level management that it is almost impossible to work with them. They have overly ambitious goals that boarder on ludicrous, with the amount of labor needed to follow through versus what you’re allowed to use. The company doesn’t care about you as a human being; the whole point to your existence is to pad the bottom line. Policies changes and new initiatives come down almost constantly, and most are changed or completely scrapped before they’ve even been fully implemented. They have created a toxic culture that completely disregards any ideas, experiences, knowledge/expertise, or information that doesn’t come from the corporate office. We can be constantly seeing events unfold at store level, and it’s like they’ve created a information bubble around the corporate office and anything that’ gets passed up the chain gets stopped at the door (you usually receive no response at all from you supervisors). This culture starts from the top and filters all the way down through the ranks, making it a terrible place to work. There is currently a “culture reset initiative” coming from the office, but they refuse to acknowledge any issues where the root cause is from inside their own building.

horrible environment with no support or empathy from fellow employees. no organization. bad communication and  there is no team work because there is no team. do not work here if you have children or other dependant in your care, they are not understanding of situations that can happen that are out of your controll. you will not be praised for hard work you will just be asked to work harder to pick up the slack from the bad/lazy employees that they refuse to reprimand. you will not find a friend or feel like you have a work family here. you will be bullied and chastised even if the mistake or issue wasn't your doing. customers are even fed up with the ongoing issues in the department so you will also have to deal with nasty attitudes directed at you for issues you can't control that aren't being addressed by management. if you are full-time working in evenings you will be the eyes hands and brain of 2-4 teenagers at once that refuse to work or retain any information, and when they do something wrong you will be held responsible regardless. don't ask for time off even if it's only one day, not even for medical appointments because your co workers will get upset with you and tell you you aren't allowed time off for the rest of the year or untill they take time off. but they never will because they think the place will burn down without them. 

When I started there was a great environment.  As I advanced, I found that the only people that moved higher than store level were friends of the Coborn family or of Corporate employees.  When the new store director took over he made it clear that he only wanted the people from his other store that he liked working there.  He did not know what his responsibilities were and was always expecting his assistant store director to do his job and he just hung out on his phone.  He had no respect for anyone unless you were his friend from outside the store and would constantly tell everyone it wasn't his problem.  When multiple employees brought this up to corporate they were told to deal with it.  The company itself has no care for the employees unless they are looking to get something in return.  They criticize overtime when there is no staff and then criticize when things are not perfect.  At this time I would not recommend this company.  10 years ago when I started, I would have said it was great.

A typical day really depends on the day I would over see the self check out lanes and assist in other lanes when necessary. Insuring register accuracy. Making sure the guests have had all their needs meet while shopping. Having to maintain a proper register speed for guests and store satisfaction. Fix and maintain any issues related to the self check out lanes. Having to maintain a large majority of the stores inventory levels. Creating and maintaining department layouts for proper ordering. Having to communicate with vendors on floor resets, Maintain accurate stock counts for departments. Making adjustments to stock that is in a negative stock count. 

What I have learned: How to handle upset guests and solve the issue to their satisfaction. 

Management: They are really a hands off group of people. I get along with all of them really well. 

Co-workers: Most of the are just out of high school just there to get a paycheck. Their are nice just need some direction. I do have some really good hard working people that I work with.

Hardest part of my job: How to handle upset guests and solve the issue to their satisfaction

Most enjoyable part of my job: Helping the guest and how I get to do several duties on any given day.    
 

I worked in bakery for about 7 months before I just couldn't take it anymore. Their pay is pathetic I could earn same money working at Goodwill! There was no room for advancement, was constantly misled that a full time position would be mine. I suffered through Thanksgiving & Christmas holidays working myself ragged even though mgr promised I would get help during these peak months which I never did! I worked by myself during the super busy evening hours. My job duties were constantly expanding (even though I could not get it all done consistently night after night) and my hours to complete the additional tasks were reduced. The new mgr of bakery was never around, always off training or helping out other stores. There was a power struggle evident from the start as to who was in charge, I felt like I had at least 4 diff people trying to be my boss. I was very vocal in my frustrations but it fell on deaf ears, 4 mos later my position STILL has not been filled because of all the reasons I left & no one will put up with as much as I did. Plus mgr already has new job less than year after taking bakery mgr position so the ground still will not be set at bakery dept in store!

What is the best part of working at the company?
The team, Coborn's has a great team that works well together, and a model that fosters the continuation of this.

What is the most stressful part about working at the company?
Lack of communication and planning from leadership of all levels leaves employees uncertain of work and career direction. It also, quite commonly, results in unreasonable or rushed timelines creating long hours, late nights and weekend work to be required.

What is the work environment and culture like at the company?
Coborns has an outcome orientated culture. There is often discussions on how to become more people or team orientated but wants and requests from upper leadership or any leadership really are often interpreted to the teams as priority over all else. Therefore the work life balance is negatively affected and conveyed as just part of the job.

What is a typical day like for you at the company?
Project and support work during normal hours, typically extending 1-3 hours a day. Support/On Call structure is not well defined, this results in no real callout schedule so if you work in a dev role you are likely to get called, texted or pinged throughout the night to assist in support, regardless of if you think you are on call or not.

Top Job Titles	Average Salary
Shift manager 3 salaries reported	$18.67 per hour
Shift leader 1 salary reported	$21.00 per hour
Pharmacist 1 salary reported	$141,000 per year
Cake decorator 1 salary reported	$16.00 per hour

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