customer service representative

sales

service advisor

sales associate

associate

Cole Harley-Davidson

What is the best part of working at the company?
Made some good friends there. Working with customers.

What is the most stressful part about working at the company?
Questionable sales practices. Poor management from the GM. Lower pay for the job. Not the best place to work.

What is the work environment and culture like at the company?
Toxic work environment, created by the GM and sales manager, and service manger.

What is a typical day like for you at the company?
Knocking your head against the wall trying to get customers back after they have had a bad experience, as well as trying to get new customers that have heard bad things about the store.

What is the best part of working at the company?
Great management, and expert training program.  

What is the most stressful part about working at the company?
The pressure of working on a commission basis.  

What is the work environment and culture like at the company?
Very positive and fun for the most part. If you love HD motorcycles it's a satisfying job.

What is a typical day like for you at the company?
Training in the morning,  contacting customers and making phone calls in the afternoons. Greeting and helping provide riders with the information they need to make purchasing decisions.

Typical day at work was not very enjoyable. I really did not learn anything. The general manager is a manager. He goes out of his way to help any employee get their job done in a timely manner. Co-workers just mainly stand around and talk and watch others work. Very unprofessional. The hardest part of my job was getting my job done even with customers and co-workers getting my way to get my job done. The most enjoyable part of the job was believe it or not the day I found out I was cut loose from employement.

Great place to work for being in such a small town. I enjoyed working for Cole H-D. Training is constantly available. Owner is very approachable. GM is great to work for and very open to new ideas. Would still be working there but relocated for non job related reasons.

The work can be fun and rewarding. I learned a lot working there. But I also learned to not trust anyone there. It is like high school drama on steroids. Management pretends to care about you but all they care about is cushioning their pockets. There is definitely a hierarchy and if you don’t follow suit, you’re a goner with the company. And if you’re a female, good luck; be rewarded with harassment.

Great atmosphere, staff, and customer base.  Definitely a great place to work if you like motorcycles.  Hands on job in Parts and Service learning all of the inner workings of the power trains and OEM and different accessories for different model motorcycles.  Clothing department offers many different styles and options as far as helmets, jackets, clothing, footwear, and an assortment of decor

If you are in sales and start to make money, they change the pay plan. If you thrive off neglect and abuse, you will love it here. Watch the employee turnover. That will tell you what you need to know. You can actually watch new hires die inside the longer they work here.

Was hired with no sales experience. Was promised training , there was none. Was terminated for not inputting data on to a system I was never trained on. If you need a living wage, this is NOT the place to be. One salesperson does well and the rest scrambled for the scraps.

This place is a joke, they have a clique and if you not in it then you are nothing. Everyone screws everyone else and it felt like working with a bunch of kids running around trying to get other people in trouble while making themselves look good. Pay is terrible and so are all of the managers. Every other day the marketing manager  is quitting and whining about how her pay is so little. 

Motorcycle endorsement require for certain positions and is encouraged to have for all positions. Relaxed environment but can be stressful at times. 0  tolerance for tobacco while on duty

Top Job Titles	Average Salary
Customer service representative 122 salaries reported	$20.00 per hour
Sales 24 salaries reported	$65,000 per year
Service advisor 2 salaries reported	$42,500 per year
Sales associate 1 salary reported	$22.50 per hour
Associate 1 salary reported	$25.00 per hour

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