support worker

mentor

clinic coordinator

mental health technician

service associate

Collaborative Support Programs of New Jersey

No raises, no bonuses, no cost of living increase. You get paid $16/hr to have unrealistic expectations and pressure from management to always go and beyond your job duties without getting paid more. Short staffed is always an issue. You're asked to clean up after the clients and clean their rooms to pass inspections, work in an environment with bed bugs and infestations, management does not care for the safety of their staff and always put the client ahead of staff. They ask you to work over time but there is no recognition for the hard work you do. They make you increase billable face-to-face hours and pile on the administrative work so there is not a good balance. Management does not get involved in situations and stay behind their desks or "work from home" all the time. There is no support or opportunity for growth. What your pay rate is coming into the job, will stay as your pay until you leave. The PTO is generous but you are frequently told by managers that the time you requested is not approved and you can't take the time that you've earned. You are forced to work on snow days (despite state of emergencies), you are frequently told by staff that you can't "call out unless you're dying" (literally spoken to me from my supervisor). You can't take off without finding someone to cover your shift which no one wants to do because they are already working overtime and are tired which causes animosity among employees because no one wants to work together. They are micromanaging, and never satisfied. DO NOT GO. It's not worth it....

A day in the life at CSPNJ... feeling like my safety is in jeopardy going into homes/ apartments/ boarding homes/ public housing complexes/ motels/ etc. and also driving these people around alone. Get used to seeing roaches-vermin-and maggots in your work environment. Some of these people should NOT live independently and should be placed in other forms of housing, yet non-profit CSPNJ is so greedy they would rather have a psychotic person-not taking meds-actively exhibiting dangerous behavior- potentially risk burning down an apartment complex, and killing innocent neighbors, instead of lose a section 8 voucher/ aka services we can bill for. Some of the people are so mentally ill they drop their cigarettes in their bedding with no regards of starting a house fire. My supervisors were horrible and refused to take accountability that everyday the workers entered the field...we all risked our well-being. Most of the people CSPNJ serves have a criminal history, prison/parole, actively use drugs, and or have displayed violent behavior. The CEO and the corporate office take full advantage of the low ranking employees while they BBQ on their outdoor patio that the taxpayers have paid for. Oh and the pay is HORRIBLE and you will never get a raise. If you get promoted you might get a 30 cent incentive pay increase. But they love to toot that non-profit horn.

A typical accounting day is one filled with meeting deadlines, being detailed oriented, and analyzing the future of the agency. I have learned over the years that being a team player was most important for an audit or accounting team to run well. My years in management have shown me why I have reached the level I have without being a CPA when I see the differences in myself in the staff positions. The hardest part of the job for me at this time of my life is that I am not yet certified. My experience and talent need that CPA designation.  My co-workers are part of the department's team and we all shine in the company together. The most enjoyable part of being an accountant is allowing me to incorporate with Economics degree with my Accounting classes.

I enjoyed the job at best but in the beginning I was not trained well, I was left alone on shift during my training. I actively communicated with my supervisor but there were a lot of favoritism and lack of consideration outside of the job. I was terminated during a time I needed to work without warning, and I was unable to pay my rent/bills due to the inconsideration of my supervisor and staff. But I’m glad I was terminated, it was too much gossiping, fake personas, and a lot of favoritism. I am now getting paid more than the supervisor and I don't have to work 2 jobs like the majority of the employees at CSPNJ. 

There is a lot of favoritism here at this company. They promote who they want. The people who brown nose the most. They don’t communicate with their employees upon termination.  Growth here is impossible. It’s all about who you know. Employees brag about their brown nosing abilities to get ahead. Pay can be better and communication can be better as well. There are no raises, maybe a bonus every year. Every location is different. 

It was fulfilling to help others in need and see a difference in them when their stay ended. Learning all of the job tasks is what helped me build skills that i can utilize for future jobs. However i did notice some nepotism and favoritism that took place within management so be careful. Some people got more privileges, recognition, and opportunities than others because of this. Overall this is the type of place to make the most of what you got and eventually move up elsewhere.

no one is trained properly, bosses will not take accountability when they mess up, they will instead ask you to lie for them, they will not give you the proper tools to do your job efficiently and then will blame you when you are  "slacking" in your numbers, there is no use in complaining to higher ups either because they are all clicky and friends, the pay is not worth the chaos and the drama, in our office in particular there was a lot of cattiness coming from people in higher positions, talking behind peoples backs, threatening text messages, etc. its not a good atmosphere 

Some management not qualified and too emotional to manage. Overall experience wasn't bad but allow workers to suffer too much abuse from clients without consequences. No real structure there. Clients get away with too much and resources to motivate clients to make better choices is minimal at best. Feeding your and letting you sit around while wallowing in self pity and taking out their on the world isn't helpful, it's harmful. Especially when you show no confidence in your staff.  

I would not recommend working here. The organization does not care about the clients or the staff members. You will be put under unsafe conditions with managers who are poorly trained. The managers do whatever they want to do. There is no leadership in this company. You will not get support from the staff. You can try to call for help, but they will not help you. They have no sense of values or respect for others. It is a terrible place to work. 

Working in the group homes can be a challenge, facing the same individuals and their challenges everyday. Sometimes felt like a team of one, with not much contact with others on the team. Demand for face to face minutes and changes with Medicaid billing, drove manager scrutiny.

Top Job Titles	Average Salary
Support worker 9 salaries reported	$20.50 per hour
Mentor 33 salaries reported	$18.44 per hour
Clinic coordinator 1 salary reported	$73,750 per year
Mental health technician 12 salaries reported	$22.15 per hour
Service associate 5 salaries reported	$21.77 per hour

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