direct support professional

physical therapist

occupational therapist

behavior technician

speech language pathologist

Collage Rehabilitation Partners

I will first say that there is a particular culture to this workplace. If you can adopt it, you will thrive. If you can't, you will still work there because they are desperate for people but you will be apart of why this company is having problems. There are people who believe in what we do and are intelligent and compassionate, but then there are people who need a paycheck and probably should not be in healthcare.

Secondly, there is no room for advancement. From an entry level position, one appreciates the fact that they tend to hire internally but eventually you will reach a ceiling. This company has way too many people dug in at positions despite performance and there is no growth that is creating new positions. In fact, they are consolidating. Oh, and unfortunately that's not compensated with competitive wage... 

Thirdly, job roles aren't traditional. They have a saying here that, "Everyone washes windows" which means that there is a LOT more direct care and even basic care (laundry, dishes, food prep) coming from therapists, nursing, case management, etc., then one would find at other places. It's not for everyone but it can create a sense of equality and teamwork on all levels. While this can work like a workplace norm to enhance culture, It's also likely due to the lack of staffing and need to cut costs and currently, they are CUTTING COSTS. 

Fourth, hours are... interesting. For more direct care, you must work ONE weekend shift a week. I loathe this aspect and it has turned many applicants away. I don't know why they wouldn't just schedule one weekend a month? It's even more compounded when they limit how many times you can take off your weekend day a year. They do provide an ample personal time and a good vacation accrual rate. Lots of opportunity for overtime as staffing is stretched and call-outs are frequent. 

Fifth, they do promote and provide resources to learn a lot about brain injury, rehabilitation, medical terminology, policies, etc.,. A good start for those new in healthcare or looking for an internship. They have annual training everyone is required to complete (is paid for) and additional lectures and seminars (free). I can definitely say I've learned a LOT there and from very intelligent and passionate individuals happy to share knowledge.

Lastly, the people you work with and the clients you care for will make you want to stay. The management is why you will want to leave. I hope the company can turn it around because it starts at the top and flows down and it's obvious right now they are not doing well satisfying their equity overlords.

Arrive to work to address immediate staff and client needs. (ie, equipment not working, changes in a client's health status, calls from other providers/families, speaking with clients about their concerns)

Prioritize in regards to the above and answer emails if needed.   Review my schedule, prepare for medical appointments.  Drive clients to the various appointments.  Attend any meetings. Phone calls/faxing paperwork to external team which includes insurance companies, specialists, pharmacy and equipment companies, etc.   Paperwork if time allows. 

Co-workers are dedicated to their job, but are limited in their capacity to problem-solve.  I find it to be a challenge to perform some of the job duties that I am only qualified to perform if I am out of the building attending medical appointments or required meetings.

I do enjoy working with the clients and staff and they would be truly missed.

A typical day at work is one that will be hard to predict. The nature of working with ABI/TBI patients is that every patient is completely unique, and oftentimes every day the only thing to expect is the unexpected.

The most enjoyable part of the job is forming positive relationships with the clients over time, and especially seeing someone go home to their family and really start their life again.

Workplace culture depends on which shift you are on. I think this workplace struggles with a bully atmosphere at times between staff members. Other teams are more collaborative and seem more interested in problem-solving together than in pushing each other around.

I would say the most important part of the job is learning to prevent fires before they start- predicting and preventing chaotic or unsafe situations. In a 12-hour shift, each hour may present its unique obstacles, weather you are working with a difficult client, or passing medications under a tight time pressure. The most important thing I have learned is to move on immediately after a mistake.

Upper management/administration is great. I have always felt respected while bringing up scheduling conflicts or workplace concerns.

You should work here if you are realistic about the experience. It is not sunshine and rainbows. You will definitely learn a lot.

THis pOsition is a similaR to a CNA position foR generally lower pay. A typIcal day at ReMed consists of the cleaning, ADLs with patients which was different than what was posted in the job description. I don’t BeLievE that I learned anything worthwhile while working at this organization. Check the capital letters. The job culture is one where management does not give employee appreciation at all. You only speak to managers when you’re doing poorly; never positively. Additionally, they are frequently short staffed due to high turn over and one is expected to work independently with multiple residents in the facility which is unsafe. I was verbally attacked  and physically bulled by patient and management did not seem to care about my safety or apologize. I felt degraded working there. That was not a good feeling. Favoritism. I have witnessed, Some staff have left patients unattended and they are still permitted to work there while others are let go for minor lateness. The environment is almost sad because staff is overworked and poorly trained. Best part about the job is the benefits and some staff members. 

I have worked in the medical field for years. Specifically, home care for over 5 years prior to my work at ReMed. I was very eager and happy to work for a company that focused on rehabilitation towards people with traumatic brain injuries. After my first few days on the job however, I noticed a lot of room for improvement in the house. There is a surface level of cleanliness, but the overall care of the home was in extremely poor shape. A lot of the equipment (lifts, beds) were outdated and in need of replacement. Initially most of the other caregivers came off as warm and genuine. After spending months there I had began to feel like the caregivers had created a toxic work environment for others. Every shift was uncomfortable to work as the team member I worked with in particular was condescending and angry all the time. Management had favoritism with workers, typically it was for the workers who called off often or were routinely late. It was all very unprofessional and the final straw was hearing a co-worker talk about my caregiving skills in poor taste in front of clients when I was within ear shot and assisting another client of hers when my scheduled shift had already ended.

Working with clients who have a brain injury is something that takes getting used to. ReMed will properly train you and give scenarios that are real life. Management is a bit tougher depending on whom you have as a site manager. You have to be very clear and upfront about what you expect and what hours you want. It is also great when you are able to pick up extra hours at another location. Its hard dealing with clients sometimes but of course that comes along with building a better relationship with them. However do not become obsessed with picking up hours to make more money, you will burn yourself out. Working with other staff is great! I love just about everyone that I work with, these are genuine people who actually care. When you need coverage (just in case life happens) it makes the working environment great. Working with clients that have brain injuries can cause them to also have behavioral outbursts. Know what you are getting yourself into. Its very important to know what you are comfortable with.

A typical day at work is generally enjoyable but predicated on the staff you work with. Harassment or assault from clients is not uncommon but handled poorly. The company does not follow many of its own guidelines which could limit incidents between clients and between clients and staff. Advancement is possible but many staff are young so desirable positions are held onto for a long time thus advancement is limited. 

The company espouses a high performing culture with fundamental guidelines that it directly contradicts, namely communication between staff. 

The company is portrayed to the public via an image constructed around the Philadelphia area campus but the culture there does not correspond to the culture in other areas. Succinctly, the tertiary campuses are change in a negative way and will soon become the standard direct care experience.

Enjoyed teaching Clients life skills assisting them with ADL's getting them to Day Treatment at the main house pick them up at the end of the day to return to Thornton House. Assisting them with chores, cooking, or going on an activity. Some of the co-workers were fun to work with and worked as a team. Staff were QMAP trained and were given training on TBI, all the Clients had medications that were taken several times a day. It was important to get the med boxes filled correctly and administer the medication. The hardest part of the job was working with some co-workers but the Clients made it a pleasurable experience. The agency downsized closing some of the houses it was difficult to say goodbye to many Clients that were relocated to different agencies that worked with TBI's. If you like doing personal care work you will enjoy working at Learning Services.

At first, learned to repair a new type of hospital bed. Very very hot in warehouse, in May through October... 115 degrees plus. So a typical day back then was to shower when I got home.

I learned how to repair Secure II Stryker beds.

Explained to Mgt that I needed certain tools and working conditions, which were half heartily met, or not at all.

Co-workers were very young and spoke poor English. Had 2 "co-workers"

Hardest part of job was not being able to breathe in warehouse. Air was always still and quite stuffy.

Most enjoyable was the paychecks and Xmas bonus.

What's so amazing about Collage is the People, the environment is the most amazing loving, and caring place I've ever had the pleasure of working at. I've been here 15 years now, and leaving isn't on my radar. They say if you enjoy what you do, you'll never work a day in your life. The culture is warm and welcoming. Everyone is welcomed and accepted. Not only are each and ever client appreciated and accepted, the staff are genuine. That's hard to find. Collage also has competitive pay, which also staff can appreciate because  that's important as well. The activities and daily fun that goes on here is phenomenal, it's laughter and oh so therapeutic. I wouldn't want to work anywhere else. I love what I do, the relationships I've developed with clients and staff. It's amazing.     

Top Job Titles	Average Salary
Direct support professional 339 salaries reported	$19.36 per hour
Physical therapist 180 salaries reported	$61.33 per hour
Occupational therapist 210 salaries reported	$58.43 per hour
Behavior technician 36 salaries reported	$20.75 per hour
Speech language pathologist 113 salaries reported	$60.77 per hour

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