security officer

operations associate

customer support representative

customer relations representative

research specialist

Collectors

Great company to work for, if you have the right management. There are several longtime employees that have built very successful careers for themselves there. Very few of these people were in my dept. Managment in my dept had select favorites that received special treatment. If you have a family or medical emergency you can be sure to have any pay increases withheld from you. As long as you are 100% healthy, and don't have any family you might get a pay raise when reviews come. 

Absoloutely no positive feedback for any and all hard work completed, but even the smallest mistake you will be treated as a complete moron! 

If your not in the managers clique, you will definitely know! This had caused 4 people to quit in less than a month! 

Compensation for the amount of work you do is very low! You could be given an increased amount of responsibilities without any additional compensation. 

If you have any sort of ergonomic requests, they will eventually get someone out there to evaluate your work station, but don't expect any real accommodations. Forced to work in a very tiny workspace, hopefully your not tall as the desks are very low and small. Making the job very difficult to complete and you wont even have enough room for your work as you could have a heavy workload at your desk. Most times the floor would be utilized for product. 

Upper management talks about their employees as they are expendable and treated as such. 

Any attempts to transfer out will be met with an insane amount of obstacles. If you are lucky enough to be hired into a dept. With a good and fair manager, you will most likely have a pleasant work experience. 

Most managers never recieved any sort of training, alot of family members are just thrown into management positions. They do look out for their own! 

Where I was, we were treated as "units" and spoken down too very often. 
End of quarter they do bring bagels. They also bring bagels when they are laying off people, so you just never know.

Took a job I was overqualified for with the hopes of climbing the corporate ladder within the company. Plus what an interesting field to work in, I thought.
After 2 years there all I got was mental health issues.
It is entirely dependent on the quality of your direct manager. I had both decent and terrible. I worked a few different roles and worked with just about every operational department. Some good, some bad, some ugly.
Promotion is not based on merit but rather politics and favoritism.
There is a palpable elitism from the corporate employees when looking down on the frontline/ops employees, the employees that crank out 60k cards a day and produce all the value.
The pay is not enough to survive in the area, since they mostly recruit from the local, low income area.
I recommend avoiding. Looking at cool cards and collectibles all day doesn’t pay your rent.

I was offered a job for the AM at 6am, only to find out a week in about mandatory overtime and weekend days. Which was not disclosed by the recruiter who gave me the offer. There are really nice people there, but if you are from the outside you won't be making friends. My lead told me I was hired because they were hiring aggressively. Including hiring people from other departments who were already friendly with leads and other staff. The supervisor who interviewed me never tried to say "hello" or talk to me. Overall felt very isolated. Though accuracy is stressed, there were times working there I noticed inaccuracies in the system that were not caught til I said something. Yet when I was inaccurate I was held accountable though the mistake was because of a different person making a mistake. The leads and supervisors lacked foresight. So over a short period of time policies were changing semi regularly. Unless you are friends with someone working there you may develop a professional network. But overall was disappointed when I learned about the dishonest hiring practices and felt isolated working there.

It’s a 7:30 - 4:00 position and I heard for some people it can be adjusted for some people if they need it. The job itself is really easy but can get overwhelming at times when there is a huge influx of work.
I’ve learned there are so many local people there share the same hobbies as myself and it’s great to have those  connections.
Management is also really involved and is quick to give feedback to employees and make themselves available and approachable.
The culture is great. I have never seen anyone not get along with one another everyone is always being kind to each other and it’s great.
The hardest part of the job is the monotony of the job. You’re doing the same tasks every day 5 days a week with some small changes here and there.
The most enjoyable part is seeing collectibles from customers. It’s so cool to see other people’s collections and give an an idea of things I want for my own collection.


The interview process at Collectors can be competitive and relatively lengthy, especially for more senior-level positions. For junior-level positions within Operations, you'll likely only need to interview with two people: a recruiter and the hiring manager.

Once you start working at Collectors, you'll learn they have a very inclusive culture. There is transparent communication from c-suite leadership, who are all very approachable. If you're a fan of trading cards or other collectibles, this is an even more fun place to work! There are lots of industry related perks to working here. They provide full benefits - medical (including fertility), dental, vision, life insurance, 401k match, paid holidays, vacation/sick days, tuition reimbursement, employee discounts, etc.

Collectors has a pretty formal annual review process which can sometimes feel rigid, but fair. If you work hard, you will get recognized/rewarded for it. It can sometimes feel very busy and a bit stressful, especially during busy periods. But overall, there is good work-life balance.

The old adage about how one person can ruin the whole company was true at Collectors Universe. An executive who is only tolerated because he makes the company money had it in for me (and a lot of other good people). Even so, my boss told me not to take it personally; he said I was the best and longest-tenured marketing director they've ever had.

I give it three stars overall because I was able flex my creative muscle on some great projects and successfully manage my own marketing department - even though I constantly had to fight for everyone's job, including mine. I had a good boss and some good people in my department. I also got a promotion after just two weeks on the job.

The job itself was ideal - the work environment was not. I'm told it's even worse now.

The research department is expected to "produce" 50,000 units per day regardless of order volume, or media type.  The internal database of collectibles is full of errors that have been left uncorrected for years and are often ignored even after leadership has been notified.  Executives often give the okay to process items (that they just happen to own) without the level of publication information required for other products.  

Many employees are related or were friends before working at Collectors, so there's no opportunity whatsoever to advance if you're not part of the bro network.  Most people leave within two years of being hired almost everyone else stays for decades because they hung around too long and couldn't get hired elsewhere.

EXACTLY LIKE HIGH SCHOOL. If you are not one of the lead's favorites you will not enjoy your time there. A lead, manager, and supervisor will speak on a topic and each tells you to do it differently. Management are hypocrites and don't lead by example. If there are 20 people there are like 6 leads and half of them are children. Broken promises and constant change (that they never tell you). Very unprofessional and high expectations with no tools to succeed. Don't expect training besides; "just do this and idk." Only work here if you can handle the pettiness and constant pressure to meet unattainable quotas. 

Unless you know someone or are a great suck up, this place will stick you in a low-paying position and dump upper-level job duties on you until you quit or are beaten into submission.
Before the pandemic, the company used to be a great place to work. But after its expansion, insane profits, and acquisition by a new CEO, its become a check-box for an "awful" corporate environment, including entitled management.
The work culture can be fun, but management exploits this fact to keep pay low and advancement minimal.  The products coming in are really cool, and there are things you will likely never see outside of a private collection, but the choices made by top executives and the way people are treated should be red-flags.

The job itself was manageable, but the work environment was extremely toxic. Favoritism and cliques were common, with those who focused on doing their jobs often penalized, while others were rewarded for minimal effort. HR offered little support, and there was a general lack of respect for both employees and customers’ belongings. Overall, the culture resembled more of a frat-like atmosphere than a professional workplace. Bad managers with no real work ethic plague this company. Be wary as a bad manager will find any way to get rid of you.

Top Job Titles	Average Salary
Security officer 6 salaries reported	$24.42 per hour
Operations associate 20 salaries reported	$20.90 per hour
Customer support representative 5 salaries reported	$20.15 per hour
Customer relations representative 5 salaries reported	$26.20 per hour
Research specialist 2 salaries reported	$17.75 per hour

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