controller

receptionist

front desk receptionist

Colonial Pipeline Company

As far as the typic al workday, Colonial Pipeline is the greatest! No climbing, no hard work, or no heavy work. Just stay consistent with your yard checks and get ready for pop up issues, that's what you get paid for. They give you time to learn the yard while in training and they also check the status of your training every week. The lead at the station that I am at is AWESOME! He is very knowledgeable about the yard, he can answer any question you have and he will answer your phone call ANYTIME! The board operators are also great and they will also answer questions and do whatever they can for the field operators, if they need assistance. I love this job, but I hate I have to move on. I can't work in the field anymore because of health issues and I don't deserve to go to the board yet and jump over two others that are in line for the position so, it's time to move on. WHICH I TRULY HATE TO DO! This job is the best job I've ever had..

If you want a job as an engineer CPC is fine. If you want a Career, I would look elsewhere, this company rolls it CEO's every 5-8 years and the board of Directors gives each new CEO full rein, they waste millions reorganizing... people, and priorities every few years. The problem with that is that this is really a service utility that is technical in nature. When they appoint business people into the role they fail because those CEO's fail to acknowledge that they do not understand the technical nature of issues. If you do well, and get promoted, the next CEO does a reorganization and your out...regardless of experience, work, contributions. It is a bit of a daytime soap opera, unless you have a good CEO, even then they will be gone in a few years and the next one may or may not know what they are doing.

New management team is not qualified and do not understand the politics involved in there duties. Meanwhile, they may fire you for not having enough  experience while they just put you in the position a couple months ago, or they may fire you for not having enough subordinates, or they may fire you for no good reason and that they just don't like you.  then again, if they like you maybe offered the world and they will promote you into jobs that you have no experience.  Vice Presidents recently assigned have no experience in their current roles.  Get an accounting degree and you can be a Vice-President of the largest pipeline in the United State s.

Overall, CPC was definitely worth working for, and my first year was great for me professionally. However, year 2 began a period of WAY constant, major upheaval that negatively impacted day to day operations and, after which, my position/responsibilities changed to the extent that I no longer enjoyed working there. I’m not the type to: 1) sit in a cubicle for 8 hours every day, all day, and 2) be suffocatingly micromanaged. Many of my colleagues felt the same way and also ended up leaving the company. 

To be fair, though, this was pre-COVID, so I cannot speak to present circumstances. 




What is the best part of working at the company?
Passionate people and providing gas to the east coast. 

What is the most stressful part about working at the company?
Constant change and lack of documentation on how to accomplish frequent tasks.  The lack of a sense of urgency replying to requests is strange. 

What is the work environment and culture like at the company?
After the reorganization, the environment and culture are at a low. Better communication is needed. 

What is a typical day like for you at the company?
10 hour days fighting bureaucrats and trying to get work done with little to no visibility or authority.

Colonial is a great place if you become complacent and don’t want to advance.  Over the past few years they have preached to “raise the bar” to their employees but haven’t followed suit as the employer/company.  The pay for their operations has actually gone down and they have sold it like a promotion. They have even started qualifying operators on the outside and keeping them on training pay because they haven’t “fully qualified “ as an “F01”. 

Transparency within the company is also non existent.  I’d stay clear unless some major changes are made under the new CEO unless you’re new and don’t have experience. 

Colonial management is confused about their direction and cannot agree and pick a direction.  Absent president offers no direction and multiple VPs struggle for power.  Multiple VPs serve only to stop progress while others push for progress.  Most popular job positions serve to block progress, work, and basic company objectives.  As a result, employees are left to make direction for themselves as well as decisions only to be criticized and penalized afterwards.  Little upside to doing your job, a whole lot of downside in the form of criticism and potential termination.  Best position is to criticize others and find fault.

It was a decent job, not alot of oversight from supervision. However when you needed hands on training or experience, it was really difficult to set that up. People were available by phone but not in person. The job was not described well as to, how the coverage on the weekendk looked like, the verbiage was misleading the interview. I left due to the lack of training and weekend coverage. It was never able to get settled on what my off time would look like for the month. 

This place has many  cliques all focused on operations.   Its very hard to break into if you haven't been there for 20 years.  Making work friends and building relationships is a big challenge. 

The company makes comments about being focused on IT and technology but doesn't actually place focus or action on it.  They struggle with standard IT practices and lack IT strategies.   

The culture is not a healthy environment for seasoned professionals.   They don't communicate to their employees.   There's a huge lack of respect within the management ranks.   

A typical day at Colonial begins with happy faces in the morning. Colonial's work environment is very pleasant, but also very busy. Management is there when you need them, but you are expected to be a self starter. I love that Colonial provides a very professional, flexibility working place. The hardest part of my job is when it's time to get off, because you have so much to do, you don't want to stop.

Top Job Titles	Average Salary
Controller 3 salaries reported	$79,000 per year
Receptionist 1 salary reported	$22.00 per hour
Front desk receptionist 1 salary reported	$22.00 per hour

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