veterinary technician

veterinary assistant

customer service representative

emergency room technician

front of house staff

Colorado-Veterinary-Specialty-Group

I genuinely love my job. I work at the front desk. The work is fulfilling and fast-paced, and I'm fortunate to have terrific teammates who make each day enjoyable. While communication within our team flows smoothly, sometimes there are challenges with stalled or difficult communication when it comes to other departments. However, I have found this to be the case with all places I have worked.  The management/owners are approachable, even if they seem a bit grumpy at times :). They genuinely care about their employees. They are always willing to listen, even if they disagree with you. It's a comforting feeling knowing that they take the time to understand different perspectives.   It is worth mentioning that this industry has a high turnover, and CVSG is no different.  This can be due to seeing animals in painful situations and the pet owners taking out their fears and stresses on the staff.  Fortunately, we have a strong team dynamic and this can help during uncomfortable situations. The vast majority of CVSG clients, and their pets, bring me much joy.  I love getting to see all my four-legged friends every day, although my own dogs seem to be jealous of how I smell when I get home.

Oh how the mighty have fallen.  Used to be a top notch hospital, but poor leadership and rampant negativity have led to a lot of staff change over.  No one is compensated appropriately, so it’s hard to get skilled/experienced staff, this means the medicine suffers.  The back half of the week is staffed with new people that either aren’t certified or are newly certified and have no one to continue learning from.  They just lost their best doctor.  The building is new, but poorly constructed, there’s been a broken outlet since the place opened.  Pretty dirty.   Good luck having any of your needs met by this place, they will tell you one thing, but do another.  Your schedule will change and the only way to get justice will be to leave.  For the amount of work they expect from you, you aren’t compensated adequately.  There are other ER’s in the area that will pay you what you’re worth and not make you scrape and beg to be treated decently.

I would hands-down recommend this hospital for owners seeking medical treatment for their patients - I think it exceeds many other facilities in the area as far as quality of medicine goes. As far as employee morale, that seems to be low. For a relatively small hospital, communication is inconsistent - requests to management seem to get lost in the void with little follow-through, and requests from management are relayed sporadically and often not disseminated appropriately through the team. Turnover is high, and though that's not inconsistent with industry standard, it doesn't help with either communication or morale. Employees seem to be nervous to approach upper management with concerns. 

What is the best part of working at the company?
You get to work with animals. 

What is the most stressful part about working at the company?
Management's treatment of staff. 

What is the work environment and culture like at the company?
It is very toxic. Management has their people they let get away with massive mistakes that others get fired for.

What is a typical day like for you at the company?
Typical day is like at most Vet ER Hospitals. Except they make it clear the management doesn't care about their staff members.

There is no communication here at all whatsoever. Pretty much no one here is friendly. No one tries to help one another. You’re pretty much on your own. The hospital manager seems to have no idea what’s going on in her own hospital. Management will tell you one thing and promise you all these things and then it’ll never happen. They’re more focused on the remodeling and getting more money than they are treating their employees right

I've only been at this hospital for a short time, but the experience has been good.  The team members were welcoming and helpful.  The owners are dedicated and work hard alongside the rest of the team.  They give feedback and are appreciative of hard work and dedication.  You're given freedom to do your best and are encouraged to provide ideas and honest feedback.

Top Job Titles	Average Salary
Veterinary technician 9 salaries reported	$27.75 per hour
Veterinary assistant 3 salaries reported	$22.83 per hour
Customer service representative 1 salary reported	$21.00 per hour
Emergency room technician 1 salary reported	$28.50 per hour
Front of house staff 6 salaries reported	$20.58 per hour

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