desktop support technician

desktop support technician ii

marketing manager

help desk analyst

business development manager

Commprise-Inc

I joined Commprise, Inc. as a Desktop Support Technician with no prior experience and a CCNA certificate. Management believed in my abilities and gave me a chance, giving me excellent training along the way. Your coworkers here are an amazing resource with a broad and diverse range of experience. If there's something you don't know how to do, someone on the team has the expertise and knowledge to coach you through the troubleshooting process. When working here, you hit the ground running and learn an insane amount of technical knowledge quickly. 

The customers you will work with treat you like family, and there's never a dull moment working with them. You'll always have a fun story to tell at the end of every shift with the cast of characters you work for and with. 

Management will help you grow your skills and push you to be the best technician you can be. There is the chance to make hundreds of dollars in commission every month if you put your best effort in every day. Overall a stellar company to work with and start your career in IT! 

It is exciting working at a company that is always growing and evolving; always new things to learn and new challenges to overcome. Everyone here is committed to our success and works together to help move us forward.  I personally look forward to coming to work every day.

I have learned and developed more collateral here in the last few months than in years at other companies. There is a very "roll up your sleeves" culture here. It's not often you can find a company that values your opinion and skillset so highly. A sense of humor is also helpful with the heaps of sarcasm floating around.  


The amount of work expected from you in this position was blood from a stone level. Apart from needing to maintain a ridiculous amount of concurrent support sessions, a constant pressure to sell, and what really constituted a skeleton crew for the amount of work needed, the actual clientele was also rough to work with.

There are some highlights but overall it's not worth the stress, you do the work of 2 people and get paid below average, only good to start your it career.

A typical day at Commprise consist of working on multiple task at once. Busy at times and very easy going. Co-workers are decent to work with and everyone does their part. I enjoy the flexibility of the position. Overall great company to work with and for.

You’ll be communicating with 10 customers at once. Hard to sell when multitasking so much. You must try and keep a leveled head at all times because you patients will be tested 

Busy job, low pay. Decent boss. They have free coffee and snacks most times.  Not really a whole lot more to say. Probably would work there again if in a pinch,

Top Job Titles	Average Salary
Desktop support technician 2 salaries reported	$23.00 per hour
Desktop support technician ii 1 salary reported	$23.50 per hour
Marketing manager 2 salaries reported	$75,000 per year
Help desk analyst 1 salary reported	$75,000 per year
Business development manager 1 salary reported	$90,000 per year

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