dining room server

housekeeper

licensed practical nurse

state tested nursing assistant

registered nurse manager

Community First Solutions

First off it's outdated inside, it's all old, including the way they expect you to pass meds to the residents.
I'll be honest it's been awhile since I worked there. When I first started there I was eager and ready to work and looked forward to it, until it came to my attention the cliquishness that existed and was thriving. I am very outgoing and normally get along with my coworkers in all the departments, not just nursing, but the nurses that were "training" me were mean spirited and again in a clique, of course they will forever deny it and if they knew who was writing this review they would say disgruntled( me), not truth in that whatsoever. I was a fairly new nurse working there, I wasn't fresh out of school but dang near close to it. I was included nothing, not showed how to use the charting system on the computer, but best believe it was ME they used to do the NARC COUNT, answer the call light's, do all of the blood sugar checks and administer all the insulin, lifting of resident's when the aides needed a hand ( I'll always help my aides), any and all grunt work. I would not ever ever ever work for Westover or Berkeley Square even if my life depended on it. Management, Supervisors, and all the other upper bodies side with  clique each and every time, they will deny it as well, so expect it. I'm saddened that I gained no experience from my employment here but I've gained experience since, THANK GOD!
This is a "NON FOR PROFIT" Company, which means your pay is gonna not be so good, theirs will be though, :).
I promise I'm not disgruntled in the least, just being honest. They need to do better, and so do their nurses( the ones who have been there for years).
And one more thing, to anyone working there now and hasn't had any problems or issues, good for you, maybe some things have gotten better. I highly doubt it though, I have a friend whose daughter previously worked there and the cliquishness still exist.

A typical day at work involved completing housekeeping tasks such as cleaning resident rooms, restocking supplies, removing trash, and ensuring common areas were kept clean.Always short on staff part with no help from that lazy manager they have.

What I believe I learned was how to manage my time efficiently and work under pressure. I also learned how important it is to maintain professionalism even in challenging environments

Management was one of the biggest issues. I often felt micromanaged, targeted, and unsupported. I stayed reaching out to corporate about concerns of feeling I am being bully and getting unfair treatment, no action was never taken, and the issues only continued to grow worst and worst.
Some managers played favorites, which created division and tension among the team.

The workplace culture was unhealthy. There was a lot of stress, gossip, favoritism, and lack of support from leadership. Many employees felt afraid to speak up or ask questions due to fear of retaliation. It did not feel like a team environment.

The hardest part of the job was dealing with the hostile treatment from management and feeling like no matter how hard I worked, I was being singled out. The emotional toll of being unfairly targeted daily made it very difficult to stay motivated.

The most enjoyable part of the job was interacting with the residents. I truly cared for them and enjoyed making sure they were living in a clean, comfortable space. Being able to brighten their day, even in small ways, made it worth it.

In my honest opinion, this was not a healthy or supportive place to work. I loved the residents I served, but the toxic management and lack of fairness made it a stressful and discouraging environment.

Community First has gone through a lot of changes in the last 12 months, but they are all showing positives results.  The new CEO is very invested in employees (a HUGE change from the last CEO).  CBH is the division I work in and I take offense to some of the other reviews I have read on this site.  We, myself and my co-workers, care very much about our clients and the quality of care that we provide.  We've gone through some rough times with changes in reimbursement from the state, but the changes are needed.  I work with great staff members who support me, each other, and their clients.  They make a difference every day.  Leadership is on site to support us but they also allow staff to have autonomy to grow as counselors.  They offer supervision to help increase licenses, they even have scholarship opportunities that help us pay for testing to renew or increase our licenses.  Every year they have an employee appreciation party which is a lot of fun.  I have worked here for a long time and intend to continue to work here for a long time.  I enjoy my clients, my co-workers, and the leadership of CBH and Community First.

Jamestowne- Poor management. Reported something and they told the person I reported that it was me that reported it. Called coworkers and talked about me on several occasions. Told me “I feel like you’re a ticking time bomb and I’m afraid I’m going to set you off”. After I submitted my notice, wouldn’t even look at or speak to me because of being mad at me. Then told my coworkers not to go “following” me to new place of employment. Continues to talk about me to employees, even though I’m no longer employed there. Pay wasn’t terrible, but could have been better. Heard they raised pay recently, so hopefully better now. Very busy building most of the time. Understaffed. Overall, work and company wasn’t bad. I left because of one specific person in upper management. Dayshift staff biggest complaint is that upper management doesn’t come out of front office to help on the floor, even when they say they will. 

I worked started my career as an STNA with Community First and I stayed for a long period of time. I was denied vacation time several times. Management was completely rude and one specific one loves to talk bad about everyone. Their attendance policy is point based, if you’re prone to getting sick or have personal problems they completely screw your over. The company is such a huge company that has so much money, yet they were telling us they didn’t have money for certain things which constitutes poor money management on their part. Not only was the job bad, but they don’t care if someone isn’t treating the residents correctly. I provided them with evidence when called for my exit interview and to my knowledge nothing was ever done to the people working with these residents, leaving them for hours without changing them or be straight up nasty to them.

Very cliquey.  Toxic environment.  I wish I could give a 5 star review but that would be an untrue assessment.  Poor communication, unfair expectations and constant gossiping and back stabbing create a very toxic work environment.  Constant employee turnover which creates confusion and frustration for the residents.  The wealthy residents are treated far better than the less wealthy and their concerns are addressed immediately while the others concerns far less timely.  Don’t be fooled by the Best Place to Work banner as the employees were pressured into voting daily to achieve this status.  Facility used to have a family atmosphere rather than the corporate atmosphere it has now.  Your success will depend far less on merit than who you are friends with.  The healthcare wing is horribly mismanaged and the residents suffer because of it.

When I first started working for this company I was excited and felt it had a lot of potential. After working here for a while I realized that the company has way too many chiefs not enough Indians. Most directors and supervisors treat their staff  horrible and degrade them in front of other staff and clients and they talk horribly about each other to their staff. Staff is often reminded that they are replaceable.This company is about quantity not quality and as long as your productivity is high they don't care about the quality of the care you are providing. At Christmas time and other events they give away prizes and then make you claim these horrible prizes on your taxes.... Is that even legal? And whatever you do never stand up for yourself or a fellow coworker. They do not like to hear how things are really going in their company. I can not wait to find another job!!!!

Community First Solutions does so much for it’s employees to help with retention and burn out, such as constantly seeking innovative ways to recognize and reward us. We even have our own “community cash” which can be given to employees who go the extra mile to purchase logo-ed apparel and accessories, which can be worn on casual days and they have started giving $10 gift cards. Some staff complain about “it’s only $10” but I look at it as that was $10 I didn’t have before! They also have free memberships to fitness areas on some of the campuses.  The work environment is always changing, but I view that as there are always new opportunities for advancement.  I have been here for several years and this is the most I have seen from leadership given to employee morale, and I love it! I hear there are more ideas on the horizon and I can’t wait to see what those are!

I work as an ESP Care Manager. The people in my dept are fantastic coworkers. Work from home is hard to beat as well as the ability to flex schedule as needed. No need to take PTO for doctor appointments or to take the kids to appointments, as we can flex out the time. Most of the supervisors are good, but I don't care for my supervisor, she isn't good at all and would be a main reason for leaving. Pay is ok, could be better but could also be worse I suppose. Insurance benefits are reasonable. PTO is generous. The CEO and others in the corporate management really seem invested in retaining staff and listening to employee feedback. They are all very responsive and willing to help. Overall, I really like working here because of the great people I work with and being able to work at home. 

What is the best part of working at the company?
Making a difference in the residence seeing a smile on their face.

What is the most stressful part about working at the company?
No support from management and them expecting us to complete all the task before the end of your shift with no help literally.

What is the work environment and culture like at the company?
Very toxic,gossiping and a lot of jealousy within the company.There is a lot of racism displayed boldly with the company upholding that behavior shows how privileged they are without giving a care in the world.

What is a typical day like for you at the company?
Constantly having to stay on alert by covering your tracks because management or employees will come behind you and do something intentional they blame you for what they done.

Top Job Titles	Average Salary
Dining room server 98 salaries reported	$14.45 per hour
Housekeeper 77 salaries reported	$15.50 per hour
Licensed practical nurse 6 salaries reported	$30.25 per hour
State tested nursing assistant 10 salaries reported	$19.00 per hour
Registered nurse manager 8 salaries reported	$40.50 per hour

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