case manager

youth worker

residential aide

housing specialist

therapist

Community Mediation Services, Inc.

Typical day the children can be a lot to deal with but manageable. The supervisors make the job harder than it needs to be. You’re expected to make lesson plans (doing research, looking up games and ice breakers) and you’re only compensated for 30 minutes of your time even if it takes longer. “You all should be grateful for the compensation because other programs don’t even pay you to write lesson plans”. They expect you to do the work on your own time, if thats what it takes. 

The supervisors are on a power trip. They beat their chest every now and then to remind you to “stay in line”. There’s no room for growth at this company. I was excited at first to be here but toward the end, the supervisors made it hostile. 

What is the best part of working at the company?
I liked the diversity of the clients.  Meeting people from all walks of life from different parts of the world. 

What is the most stressful part about working at the company?
There were lots of rules and regulations and deadlines that had to be met. Also, the company served hundreds of clients.

What is the work environment and culture like at the company?
It was chaotic at times.  The shelter that CMS ran was from the ground up so there was lots of work to do all the time.

What is a typical day like for you at the company?
Clients coming in without appointments needing to be attended to.  Clients often got into confrontations with each other and that had to be handled immediately sometimes.  Clients and staff also had their issues with one another.

As a recent college graduate, I accepted a temporary position as a receptionist at CMS. The leadership was professional, attentive, inclusive and very inspiring. Every conversation was moving, whether it was with the CEO, Mr. John Harrison, the COO, Ms. Stacey Siff, the CFO, Ms. Gloria Chukwuma or the Building Administrator Ms. Taniqua Hay. Harry from maintenance staff was also always very sweet, considerate and reliable. Although this was a transitioning opportunity for me, I made some invaluable connections with many of the mediators  I will  always appreciate.

What is the best part of working at the company?
Being in the home office. Traveling to Far Rockaway was a waste of time and money. The other workers were not friendly!!

What is the most stressful part about working at the company?
Traveling from Jamaica queens to far rockaway

What is the work environment and culture like at the company?
No sense of comraderie. Every man for him/herself unless something is needed from you

What is a typical day like for you at the company?
Extremely uneventful. No help or assistance initially. Job was not long enough and was not fulfilling. Nasty coworkers and very under handed.

Working in an under privileged school system, I've had to adjust to everything that came with it.
Met amazing students, many who were willing to work hard and learn.
My co-workers were all driven individuals trying to get to their next phase in life. 
The hardest part of the job was dealing with administration and understanding the ever changing policies.
The most enjoyable part of the job was creating new works with my students and presenting it to their families and classmates at the end of the year.

this company does not take the proper time out to properly train their employees, there is a lot of favoritism that takes place in this office. Management talk about there own staff instead of trying to help them. There is no one you can talk to about the problems that go on at location because they cover for themselves and you can possibly be fired. The CEO just does not know the half that goes on within his company.

The ladies that managed the juvenile probation programs lacked management skills. They would freak out if you did not do what you never told them to do. 

I really enjoyed my job and was willing to learn new skills if they were actually interested in teaching them. I think my direct supervisor felt threatened by my advancement and goals. 

I enjoyed working with the 6th and 7th graders in the after school program. However, the supervisors were not savvy in allocating money in the budget because the grant wanted us to cover certain material but could not supply the materials for STEM or physical activities. This made the job really hard because we did not have supplies to keep the kids engaged.

working with Teenagers has been a difficult but great challenge. it not only has taught me patience and expanded my culture competence, but expanded my mindset of how so many people can view the same results differently. This job shows you that you can be there for someone and although it would be tough, it will be very rewarding at the end.

Enjoyed working at this company, learned a great deal about case management and clinical supervision was excellent.

Top Job Titles	Average Salary
Case manager 5 salaries reported	$52,400 per year
Youth worker 2 salaries reported	$20.02 per hour
Residential aide 2 salaries reported	$45,000 per year
Housing specialist 2 salaries reported	$58,000 per year
Therapist 1 salary reported	$69,000 per year

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