instructor

residential instructor

registered nurse

licensed practical nurse

assistant manager

Community Residences, Inc.

Overall Community Residences (the one based in Newington Connecticut headquarters) was the worst job of my whole career. And in particular the human resources leadership here at CRI, Inc. was beyond awful! On several occasions, I brought ethical and operational issues and concerns to their attention. Human Resources leader assured me "we will look into your concerns and be fair." The next thing I knew, the harassment began: build-up of written warnings in my file which I never had before in almost 8 years working with the company, being deliberately left 'out of the loop' of important information I would need to do my job, being basically ostracized and blacklisted from transferring internally within the company, et cetera. The standard issue reason they gave me was "due to performance concerns", now mind you I had none before I initiated those complaints with H.R. So just take my word that H.R. for Newington CT C.R.I., Inc. is NOT TO BE TRUSTED under any circumstances. That was the greatest negative here, but because the targeting and harassment by human resources was so great, I only gave a one star overall. Now for the positives, the people who I worked with were mostly great, except one. Most of the benefits were pretty affordable, including medical and dental. Vacation and sick time were just average, not the best but not the worst. Over time, the company did also start to enhance its training to make it more clinically comprehensive which they hadn't ever done before. A lot of the clinical training was pretty relevant and very rich with valuable information. Pretty much, my only one major complaint was human resources leadership playing their standard "let's try to build a paper trail and get rid of someone because now the information they possess makes them a future liability to our company" tricks - the oldest ones in the playbook. Hopefully the CEO might investigate better and have a better open door policy.

When I first started working for CRI Inc., I was hopeful. Hopeful that our work would be professional, meaningful and impact the lives of the individuals we serve. What I found over the many years I was employed there was that CRI possesses one of the worst workplace cultures I have ever seen while working in the non-profits sector. I left CRI and have found another non-profit whose actions match their mission. My only wish is that I wish I left CRI sooner.  

CRI proclaims their mission is to provide quality care to intellectually disabled individuals. Instead, Directors and Coordinators on the Adult Services side are unprofessional, have questionable drug problems that are evident by everyone working under them, and only care about which individuals come with the most state funding. They criticize management when overtime is needed and recently started micro-managing due to the fact they "overlooked" years of theft from previous managers. Staff have reported seeing conflicts of interest among managers who have stolen in the past between Directors and CRI does absolutely nothing but cover it up.

CRI recently let go of their HR manager due to demanding staff be terminated and instead were offered FMLA due to their circumstances. 

Coordinators on the Adult Services side talk down and warn new managers "not to make friends". They speak down upon the staff actually providing quality direct care to the individuals. As well as talking bad about previous managers and anyone who isn't subservient to their power trips.  

CRI has grave issues, they demand fixing or else the turn over will just continue. Despite the higher office claiming the "turn over is normal in the field". CRI remains in denial about their problems.

Community Residences Inc. is a beacon of compassion and dedication in the nonprofit sector, and their exceptional work in providing group homes is truly commendable. As an organization, they embody a profound commitment to enhancing the lives of individuals in their care, offering not just shelter, but a nurturing environment where every resident is valued and supported.

What sets Community Residences Inc. apart is their heartfelt approach to caregiving. The staff's genuine love and dedication to working with individuals shine through in every interaction. Their ability to create a warm and supportive atmosphere, tailored to each resident’s needs, demonstrates a deep understanding and respect for the people they serve.

Operating in a fast-paced environment, Community Residences Inc. excels at adapting to the dynamic needs of their residents while maintaining a high standard of care. Their openness to questions and continuous improvement reflects their commitment to providing the best possible support and services.

In an industry where the impact of your work is measured in lives improved and communities strengthened, Community Residences Inc. stands out as a shining example of what dedication, compassion, and expertise can achieve. Their work is not just appreciated—it is truly transformative.

For anyone looking to support or engage with a nonprofit that makes a tangible difference, Community Residences Inc. is an outstanding choice, and their unwavering dedication to their mission is nothing short of inspiring.

Assisting individuals with their needs and making sure to correspond to them on a one on one basis as well as a group .Help with daily hygiene preparing meals ensuring they are showered and cleaned daily. Helping put a smile on thier faces  and helping them find something they like to do on thier down time. 

I have learned that this is the best job for me, god sent me to do what i do best and thats help also how to interact with clients and learn thier behaviors so that you can help them have a stress free day.

Management is awesome. They really care about thier individual clients and thier employees

Diversed workplace culture

Given different directions from co workers that are not correct  which makes for confusion on what should be done. correctly. Being new and co workers getting upset becuase you rather get correct info on how too do your job correctly and accurately becuase they already have thier own work style.

My most enjoyable part of the job is just showing up and being an asset to the clents in everyway, Seeing them smile, even the ones that rarely smile. Knowing a made a difference with a  CLIENT  and playing games and watching them look at books and draw me pictures.  MAKING SURE I TAKE CARE OF THEM. MAKING SURE I GIVE 150%








This agency is beyond awful. Both management and HR are clueless about how to successfully operate a non-profit. Management engages in ongoing favoritism. Worse yet, HR leadership does absolutely nothing about this when you bring it to their attention. This job literally reminds me of junior high school cliques. Succeeding here at CRI Newington basically amounts to trying to win popularity contests, as opposed to merit based. Qualifications for the job don't matter nearly as much as sucking up. The workplace culture centers around mastering the ability to join the cool kids in-crowd. Those who don't (myself, for example) are ostracized, targeted, passed over for promotion. The job "culture" here is truly sickening. Management has no clue on how to properly "manage" their subordinates, and HR leadership is even more clueless than that! To me, I always thought HR was supposed to be responsible for developing managers, employees, the entire workforce. Yet clearly in the Newington office.... that's in Connecticut for those who don't know the area, effective and fair HR practices are quite evidently right out the window...

Fun and active work environment with great overseeing supervisors. Worked alongside hardworking, caring, enthusiastic, dedicated people who truly cared about the well being of the clients in our care. I've learned many new skills from being with the company for an extensive amount of year, skills such as working with G-tubes, becoming certified in the state of Connecticut to pass medication, and many more skills that have helped me learn and grow to become a better employee. the hardest part of the job would be creating the close bonds and relationships with the residents and having to say goodbye whether it would be from them passing of from them leaving the facility. The most enjoyable part of the job is also the bonds and relationships that grow with time with the residents, and just knowing that you're making a difference in not just their day but potentially in their life.

A typical work day consist of being able to help each client complete all task to their best ability; while completing assigned objectives that co-inside with their behaviors. Since being hired at Community Residence Incorporation(CRI) I've been able to learn about teenagers and health each and every day. Our house manager provides everything I need to complete my job/task to my best abilities. My co-workers are all very helpful and caring people. Each bring a different presence to the job, which helps its balance. The hardest part of my job is adjusting to the sudden reactions of therapeutic patients or teenagers. Most have  extremely different taste, likings, and attitudes. The most enjoyable part of my job is being able to consistently help others. Everyday there is a new challenge or obstacle that can be overcome with a small amount of help.

What is the best part of working at the company?
I feel it is very rewarding working with the individuals.

What is the most stressful part about working at the company?
The management here is very unprofessional, rude, nasty and mean. The training here isn’t very good and there is very little communication between staff and management.

What is the work environment and culture like at the company?
Very toxic. The management here is very unprofessional and rude and doesn’t communicate with staff like they should. Also very poor training here. 

What is a typical day like for you at the company?
I work mostly third shifts so I ensure the house is clean and in order, I pass the individuals their medications and do a lot of documentation. I also keep up with ordering of their medications and get them up fed and ready to go to their day programs in the morning.

CRI is a company that strives to better the lives of Connecticut’s most needy individuals. This is an area where they excel. However upper management is terrible, unfriendly, unsupportive and has a limited understanding of the the true work that is being done. No positive feedback is offered. There are multiple budgetary cuts made throughout the year affecting salary and the number of holidays off being offered. Despite these cuts workload is not changed and workload expectations frequently increase without compensation. No raises or cost of living increases! Despite the good work that can be done it is not worth it to work for the salary and poor benefits in an environment that doesn’t appreciate the work of staff .

● Work-life balance
They don't treat their employees with respect, management is unprofessional, and I've watched them constantly fasly accuse and give attitude to the staff. Not a good company and they fight for everyone not to receive unemployment

● Management
Unprofessional, rude, pick and choose who to attack and who to let get away with things other wouldve gotten fired for. Managers get passes to do and say whatever they want to staff

● Overall
Poor company, poor management, no equality, unfair, does not care about the safety of their staff. Management was unprofessional. They pick and choose, certain staff get fired for things others get away with. House managers will change the schedule and do things in attempt to get rid of you, even though they do illegal things at the job sites

Top Job Titles	Average Salary
Instructor 379 salaries reported	$19.04 per hour
Residential instructor 88 salaries reported	$18.97 per hour
Registered nurse 17 salaries reported	$43.04 per hour
Licensed practical nurse 11 salaries reported	$36.23 per hour
Assistant manager 15 salaries reported	$22.01 per hour

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