family support specialist

lead teacher

classroom teacher

assistant teacher

child development specialist

Community Services for Children

I enjoy working with children and families and trying to make a difference, but there’s a lot of cons due to upper management.  

For example, why is management allowed to work from home, but staff, WHO ARE ACTUALLY OUT IN THE FIELD DOING THE WORK, are not even allowed to work at a library for more than 2 hours a day. Micromanagement makes the job extremely difficult. Upper management will walk up and down the aisles and check on child development partners to see if we are doing what was scheduled on our calendar. This makes me feel like I’m not a professional; instead, I feel like a child who is constantly being monitored. There were many violations regarding privacy from management that affected not only me, but my team as well. 

If you contracted COVID, the agency gave employers the option to work from home. This option was never granted to child development partners because only management was allowed to work from home. While the rest of the agency was able to take a work from home schedule when they had COVID, we were required to take our sick leave. Upper management will ask you why you’re taking your time off in order to see what kind of pay code it warrants. 

Lots of coverage because the turnover is high. This job would be amazing if upper management would treat us as professionals and have trust in us. 

The best career move I made so far! CSC is an incredible company to work for that truly values their employees and clients. Not only is the work itself rewarding & meaningful but as an employee you genuinely feel like you matter! The company is incorporating many new innovative ideas regarding the work/home balance which is wonderful for working families! They're pretty easy going with PTO/sick days & you have a decent amount of time to take off! The pay is constantly changing with the flow of the economy which is honestly so great because so many companies don't do that. The benefits are top-notch - I still can't get over them & how much they cover compared to previous companies I worked for. I've worked for many companies where the work was rewarding & I loved my clients but at the end of the day I ended up leaving because the company culture was horrible between management, cliques, low pay, horrible benefits, strict schedule, etc. & I have to say CSC is truly listening to their employees & flowing with the times. The consistency of the morals & values and continuous wonderful changes that are happening makes me so grateful to be part of such a caring agency. If you're reading this, take it as a sign and go APPLY. I promise you won't regret it. 

As a gen z in the professional field I find it extremely important to be part of non-profit work that is fulfilling. CSC continues to connect everyone to their mission and reminds everyone their importance of reaching their vision for success. There has been a recent change in high level leadership which has show a drastic change in the company culture. CSC is working to be as inclusive and as accommodating as possible. I know all departments are different but specifically in my department we have great flexibility and leadership that is empathetic and understanding. CSC provides new management orientation that gives new managers all the tips and strategies to succeed in the workplace to better support their teams. Additionally, their employee engagement committee works hard to include all staff and provide spaces for employee appreciation, and activities. Working in non-profits is always going to be tiring but CSC is really passionate about staff mental health and has even hired a mental health professional to support staff in the workplace. I am extremely passionate about the work CSC does for our community and highly recommend this organization if you want to make a change. 

When I first started here it was great. After a while it went down hill. Above it all they only praise Headstart that’s about it. They only care about the numbers. Working at the ELRC was like working for a call center at times. They micro manage every single little thing you do. If the customers eat you up and spit you out you have to take it. Management does not care about your mental health so they don’t back you up. You just have to act like the customer is right. I cried every other day. They didn’t care. I begged for them to have a bilingual caseload which would have made it easier, but they made sure they let me know it didn’t matter to them. I had to do my work and everyone else’s Spanish work with no help for my own work. Letting someone in a lower position act like they are the bosses of everyone while loosing employees because of this person is wild to me. Pay is also not worth it for the horrible things you go through with some of the customers. Couldn’t take a day off or come in late because they make you feel guilty about it. When on vacation they even text you to ask about stuff. Like hello!? 

The benefits and holidays are very good, which is what keeps employees there. The upper management has no idea what they are doing and those above them are not even aware of how bad it truly is. Employees are not treated as adult professionals, instead they are babysat, micro managed, and talked down to.  If you can work in an environment were you are not valued and you’re experience and knowledge is not respected, then you might like it at this company. To be fair it would depend on the position you are filling. Some positions are treated well, but it Is steadily decreasing across the board. If you are looking into positions such as family engagement, child development, or therapeutic child development just know that you will be overworked and not treated as a professional.

The company has a great mission in theory but in practice it is a very toxic place to work. Management are bullies, micromanage constantly and do not treat their teachers as professionals. Lots of pressure during review years, mostly only on teachers who have no union to file complaints about the abusive way they are treated and all the unrealistic expectations piled on them. The head start model also is rooted in maintaining segregation otherwise we would integrate at-risk children instead of running a program to keep them separated from those not considered at risk. The whole organization is rotten to the core and does a disservice to the community as well as the children it claims to serve...do not waste your time here.   

Building knowledge of job duties with supportive supervision. Mentoring peer to peer which provides insight into daily job functions and job training. Working independently with my team and develop my schedule and calendar that best fits the needs of my management team. Working in a fun fast paced environment with qualified educational staff. Working in an environment that understands that daily problem solving is necessary and having the support of supervisors to listen to you and help you when necessary.  Guiding and mentoring teaching staff - at each level at CSC you are supported, encouraged, and guided toward success.

I laugh when i see this company is rated top places to work in the Lehigh Valley. I worked here as an assistant teacher and we were overworked and underpaid. The supervisors were constantly breathing down your neck writing notes on things that can be improved. Supervisors are always monitoring everything and belittling your work.  The regulations are strict and there is no room left for classroom/teacher creativity. The benefits were good but not worth it. Too much stress and pressure to get paid so little with management down your throat. 

I have currently been with this organization for 3 years after being at previous job for 13 years. The best part of working for this organization is that they TRULY care for their employees. Amazing benefits!!! Paid holidays!!! Unbelievable mission, vision and values. I cherish that it is the type of job where you go to work, do you job and then go home. Being a very active mom to four boys,  this job allows me to balance all of those tasks that are presented to me with work and family.  

When I joined CSC I quickly learned many people have been here 5-40+ years. That says something about an organization. The team was welcoming and supportive, making attempts to introduce me to colleagues and connect me with others. They regularly review procedures and policies and include direct employees in this process as well. Feedback is received and often utilized to make improvements. Overall, serving the community and helping children and families succeed makes this work fulfilling.

Top Job Titles	Average Salary
Family support specialist 14 salaries reported	$21.50 per hour
Lead teacher 2 salaries reported	$25.59 per hour
Classroom teacher 6 salaries reported	$20.03 per hour
Assistant teacher 1 salary reported	$17.40 per hour
Child development specialist 1 salary reported	$22.52 per hour

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