health screener

program director

dentist

dental receptionist

dental hygienist

Community of Hope

I have worked for Community of Hope for several years now, and the experience has been great. Some of the things I enjoy about Community of Hope are:

-the work the organization does inspires me
-the organization always seems to be growing quickly, which has allowed room for me and many other people I've worked with to grow and develop professionally, e.g. I started out in a very low-level position and have moved up through several levels of responsibility/management
-involvement in some really innovative work
-it's a healthy work culture, i.e. not a lot of cliques or organizational politics that you have to navigate to get your job done or be successful
-everyone is eligible for a performance-based raise every year, and the raises are really good if your performance is good
-the executive director and several other executives are really great female leaders, which is really good to experience as a woman
-the organization provides both housing and health services, and I like being able to learn about both
-there seems to be an overall commitment to doing things well
-they do fun all-staff retreats twice a year, where you can meet other people in the organization and get an idea of where things are headed overall
-it seems like overall there's a lot of transparency and pretty much an open door policy with anyone in the organization, and I've always felt comfortable sharing my ideas or concerns
-the amount of vacation is really good - 3 weeks a year when you're starting out and 4 weeks after you've worked for the organization for 3 years
-they have been a stable employer and continued to give raises all throughout the recession, which was not the case for many of the organizations my friends work at

A couple of things that are not my favorite about the organization are:

-starting salaries are sort of middle-of-the-road, not super low, but not super high either (however, since their raises are really good, I feel like they make up for that after a year or two, and you could potentially end up making significantly more than somewhere else where you might start at a little higher salary if you stick around for a little while)
-for high-level staff members, the work-life balance can be difficult (however, when I talk to friends and family members who work at for-profits, it makes me feel like my expectations may just be a little high here)

If you are passionate about serving marginalized communities, it can be a great starting point. I learned a lot about the history of black families in DC, maternal health, child development and administration.

However, the moment they don't like you it will become almost impossible to transfer departments or grow in the company without constantly having to walk on eggshells, and you will likely be placed on a PIP.

Everyone works mostly independently but you will be watched closely via TEAMS and what you are able to produce. Management can be condescending while giving the appearance of being supportive. In my experience, you will share concerns but little will be done to relieve the admin burden other than verbal affirmation.

The hardest part is having to learn everything on your own. Outside of the initial training period [first 6 months maybe], you are expected to just know certain things, with minimal investment in you unless you prove your worth early. Continued education/about $300 in training annually is promised, but very little follow through. I submitted requests for trainings that were never actually scheduled for me bc my manager didn't see it as a priority.

The hardest part is the constant audits, prep for accreditation, and random data requests; it creates a climate of urgency and unrealistic expectations in a limited amount of time.

The most enjoyable parts is the work you get to do with families [if thats your role], and the random days that HR/Someone brings extra food to the kitchen.

It's great to come to work each day and know what the goals you and your colleagues are working to achieve. Equally exciting is being a part of an organization with a huge vision that keeps growing to serve more families in need. Careful strategic planning, creative management, diverse staff who care deeply about the end result for the people served are some of my highlights. The tireless work to that goal is a challenge but managers are sensitive and work to be flexible.

I'm never bored or understimulated with all this growth. This organization implements best practices everywhere it can and appears to be ahead of the curve for many nonprofits. Even recieved an award for best practices (The Washington Post Award for Excellence in Nonprofit Management) last year.

One challenge is that the org serves families in 2 distinct ways - healthcare for all and services for homeless families. The org has grown to provide in a number of sites across DC. So sometimes staff from various teams don't get to know each other. However, a new administrative office/housing office/health clinic will help with that and intentional retreats and all staff gathering make a difference.

Great place to be if you want to make an impact for people in poverty!

Community of Hope is dedicated to patient centered care and committed to serving a vulnerable population! Everyday when I go home, I feel the satisfaction of having made the world just a little bit better. I love being able to work with a variety of patient types - we see kids, adults, pregnant moms, everyone! My co-workers are supportive and friendly; we all are focused on the mission of helping our patients and work great together across all levels of training. Our management has been responsive to our needs and to providing tools and staff to support us; this was really important during our transition to EMR. We are also in a period of growth and will be opening a new health center soon. COH really focuses on developing its employees and giving them opportunities to move up in the organization; they also have an educational fund and can be flexible with employees going to school. They really support the whole person - which is the same approach we use with our patients!

I wish we could have more space - the offices are cramped and it can be difficult to find a quiet spot to finish charting. The facilities are adequate but not as attractive as they could be. This doesn't stop our patients from coming back though, they seem to love being part of the COH family!

I left a company that I loved to take a pay cut at COH because I thought the benefits would be better. Turns out I had better benefits at my old job! The salary is not enough to be paying for all the necessary benefits out of pocket, and the only employer paid medical plan is the one with the highest deductible. I was excited to take this job and go back to school but the tuition reimbursement is only $1000. As a case manager, I love helping my clients but since being here, I have spent more time on documentation/meeting deadlines and it limits my ability to really help my clients. I have had to take on a wide range of responsibilities which if I had known at the time of my interview, I would have never accepted the offer. The vacation days are a bonus, but when you come back the work is all piled up for you. Pleasing the funders and taking on new projects (the organization is already huge) has become more important than the mental health of the workers.

This organization significantly falls short of its professed standards and values. Despite promoting a positive company culture during the hiring process and orientation, the reality within the workplace starkly contrasts these claims. The approach to employee management and development is notably detrimental, often involving tactics that may undervalue and demoralize staff, which in turn affects performance evaluations, hindering opportunities for promotions and salary increases. Furthermore, there appears to be a considerable deficiency in effective leadership skills among upper management within various departments. Prospective employees are advised to thoroughly consider these aspects when making employment decisions.

Community of Hope has allowed me the opportunity to grow into a new career field. My position as Project Assistant to Workforce Development requires a high level of multi tasking abilities. We conduct a Customer Service Soft Skills training that has numerous components, from onboard testing to class situational roll plays and mock interviews. I am responsible for assisting the program manager   as necessary. My daily task includes contacting current, past and prospective student to schedule meetings and offer assistant with job placement. Creating and maintaining reports and spreadsheets for data compilation.

come in sign into a company computer. greet co-workers and clients as they begin to come in. the office started to fill up around 10:30 which at that time I would notify to office manager so she can begin to speed things up so no one is waiting for an extended length of time. My co-worker were all very friendly. my supervisor was very friendly. we all worked like a well oiled machine. the most important thing I learn at this job was to always maintain professionalism. the hardest part of the job was having to deal so closely with the clients but that was always a great learning experience.

I 100% love my job. Community of Hope provides me the work life balance I missed in previous jobs. I work really hard and there is certainly a lot to do, but the day goes by fast. My team is small and new to Community of Hope,but we work and collaborate well together. We are like a little family. Community of Hope is flexible and an excellent workplace for people with families and/or college students. Community of Hope is all about the community and you can see that passion for greatness and excellence everyday.

I currently work here and I absolutely love it! The only reason I am looking for other opportunities of employment is because of my own personal financial reasons. This company offers great benefits packages, compensation, and promotes growth within the company. The management and leadership is always looking to benefit the employee and make them feel like more than a number.

Top Job Titles	Average Salary
Health screener 10 salaries reported	$43.10 per hour
Program director 5 salaries reported	$100,000 per year
Dentist 4 salaries reported	$137,000 per year
Dental receptionist 4 salaries reported	$45,000 per year
Dental hygienist 2 salaries reported	$43.00 per hour

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