bank clerk

loan processor

customer service representative

administrative officer

teller

Community-National-Bank-&-Trust

I worked at this bank for a period of time, and overall it was a very positive experience. The role helped me build strong customer service skills and improve my attention to detail when handling financial transactions. I enjoyed interacting with customers daily and helping resolve their concerns, which made the job feel rewarding and meaningful.
The work environment was professional, and my coworkers were supportive and easy to collaborate with. Teamwork played a big role in maintaining efficiency, especially during busy periods. I also developed better multitasking and organizational skills, which helped me grow both personally and professionally.
Management was helpful and provided clear expectations, which made it easier to succeed in the role. Overall, I would highly recommend this job to anyone looking to gain valuable experience in banking and customer service while working in a positive and supportive environment.

My specific location was small and did not offer a ton of room for advancement but as a company people are promoted all the time! The pay is fair and on par with competitors, the work is consistent, my banking center co-workers and supervisor were phenomenal, best people I have very worked with, I will likely never have another job where everyone gets along so well and is professional, caring, and the customers were great to. I spent 4 years with these people and only left to continue my education and pursue that field.

After working for the bank for almost 4 years, I kept advancing. One month before I was fired, I was given an unsolicited raise because I was doing such a good job. Then one of my coworkers who I thought was a friend went and told my boss they suspected I was taking long lunches. Less than 24 hours after that, I was out. Boss didn’t want an explanation from me and I know at least 2 of my coworkers stabbed me in the back unjustifiably. I would not recommend working here. The pay is low and you really can’t trust anyone. 

The customers are great and the PT help isn't bad, but changes frequently. Management doesn't much care for their employees and does as little as possible to help in any way. For example, the head teller doesn't help much in the teller line as she feels that's beneath her. Branch manager loves her though so it continues. She's never wrong and can't be talked to about anything. And the pay is horrible. Five years of teller experience and four of opening new accounts, and I know tellers who have hired on at other banks with zero experience that made more at the start than I do now.

What is the best part of working at the company?
Bank president is super nice and goes above and beyond to help.

What is the most stressful part about working at the company?
LACK OF COMMUNICATION. No one shares info that's needed to be known until it's too late or found out by other means.

What is the work environment and culture like at the company?
Very toxic. Higher ups will treat those under them horribly for reasons unrelated to the job. It is very much like high school/playground bullying.

Overall, this bank is a good place to work. Professionalism and productivity is expected, but it is also a refreshingly laid-back, "community" environment as well. Many employees have been with the bank for decades. Supervisor experiences have been positive. Like anywhere, there are imperfections. Sometimes training and communication are lacking and job/advancement opportunities are secretive. The positives certainly outweigh the negatives, though. 

The other branches of CNB are full of helpful people and the training was good. Never felt stupid for asking a question I didn't know. Both branches in Emporia, KS are full of unhelpful people that will backstab you and create drama if they don't like you.

Teller transactions and helping customer with their day to day banking activities. Management wasn't involved and the hardest part of my job was being fully staffed. This was a step down from my previous job so I didn't learn anything but I did get to teach some of the younger employees a lot about banking which I really enjoyed. 

Days can be busy, having a staff that works well together helps make things run smoothly. Communication could be better sometimes, and training time could use some work, but it's an overall great place to work whether you are a teller, CSR, or working with loans in some capacity.

This company does a lot of micromanaging, they will pressure you and stretch you out till you get burnt out. The one time they see you pass your goal they will expect it every time, this company does not allow you to advance in your career 

Top Job Titles	Average Salary
Bank clerk 14 salaries reported	$14.21 per hour
Loan processor 2 salaries reported	$16.00 per hour
Customer service representative 2 salaries reported	$15.25 per hour
Administrative officer 3 salaries reported	$34,833 per year
Teller 1 salary reported	$15.00 per hour

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