case manager

educator

registered nurse manager

program director

medical technician

Compass Connections

The organization prides itself in caring for those in need. It will also show up to support staff in times of need in the most unexpected fashion. It’s easy to see the heart of the organization. However, it is also easy to see a culture that is oppressive and toxic up to and including the executive level. The organization fosters exclusivity, belittling, micro-aggression, passive aggressive acts, and preferential treatment. The desire for control impacts productivity on the most minute task. There is no space to use your skillset, or brain for that matter because control takes precedence over your ability to lead and propose ideas. Good friendship and kinship is often confused with great leadership and expert skillset. True quality of service is sometimes overlooked for the sake of the weird social construct and compromises the quality of care that is provided to the families served. Bonuses are great when you’re a part of the friendship/kinship also. The ‘bff’ culture makes it difficult to navigate successfully as a social service professional. The day to day operation veers sharply from the so-called Christian values in which the organization was founded upon.  Isolation until voluntary termination is very much a thing. Performance reviews are mostly determined on performance in friendship/kinship. 

What is the best part of working at the company?
The clients are the best part of working here.

What is the most stressful part about working at the company?
“Leads” offer poor supervision and are not trained on the systems properly. Lack knowledge in people skills, clinical roles and have ego issues. Demeaning and poor social skills make this a difficult environment to complete work. Leaders do not offer assistance only criticism and “bullying.” Company ignores the needs of the clinicians to reach goals for clients. Constant gossip instigated by leads  and lack of initiative to learn management skills. 

What is the work environment and culture like at the company?
Hostile, unfriendly, and unwelcoming culture that demonstrates the opposite of a clinical role, especially when “leaders” patronize their “team.” False appearance of kindness.

What is a typical day like for you at the company?
Walking on “egg shells” and watching your back.

My team lead was extremely difficult to work under and created a hostile work environment. She showed little to no patience when it came to training or supporting employees, and communication was often dismissive and disrespectful. The director fostered a toxic culture by repeatedly telling the team that the “door was wide open” for anyone who wanted to leave instead of addressing legitimate concerns.

After I was publicly belittled and disrespected during a team meeting, I spoke up about the treatment I was experiencing. Rather than handling the situation professionally, management responded by micromanaging me and subjecting me to excessive check-in emails that felt retaliatory and harassing. Despite the negative leadership environment, the reunifications were meaningful and remained the only genuinely rewarding part of the job.


They pay is great. However, as a case manager you are held responsible for everything!!! The sponsors, minors, leads, FFS, Supervisors are all over you...asking about the minor's case....or why is the minor misbehaving... Additionally, you have to help the medical department by holding the minor (depending on the age) to get vaccinated...like they cant do it themselves... It is very hard...However, I did have great leads but it is still difficult. You are expected to work a case load of 14 cases...and provide each minor a phone call personally to their sponsors or who ever they desire to speak to. As a Case manager you have to see the minor 3 or 2 times a week depending on the category....Guys it is hard... but if you dont mind the difficultness then you should be fine. The pay is excellent. However, it was not worth the stress or anxiety it caused me.. specially in staffings..

What is the best part of working at the company?
They care about their employees, they have a very generous benefit package, company pays insurance, flexible, fun. They promote a healthy work life balance.  Guided by compassion and service leadership.

What is the most stressful part about working at the company?
It's not a stressful job, sometimes they need info immediately and so you feel pressure to get the info to them.

What is the work environment and culture like at the company?
We work from the office one day a week, work from home or travel the rest of the week. Everyone is nice, caring and compassionate.

What is a typical day like for you at the company?
Check in with my team, answer emails, direct staff as needed, attend meetings, assist with crisis, communicate with leadership.

What is the best part of working at the company?
If I had to pick one thing it was probably working from home but even that was stressful. 

What is the most stressful part about working at the company?
Unrealistic expectations, they micromanage you from your home. They constantly told us that because we were salary. We had to work extended hours and weekends. It was part of the job.

What is the work environment and culture like at the company?
Very toxic work environment starting for management down. There are some great case managers that work there but very poor management they do not care for the well-being of their employees.

What is a typical day like for you at the company?
Typical day is case management i.e. case, noting calling families, looking at resources. Other days you could be traveling all day long.

What is the best part of working at the company?
Over worked. You don't get a break your expected to stand on your feet for 8 hours. Management is a joke. Favoritism at an extreme high. 

What is the most stressful part about working at the company?
No brake after working 8 hours. 

What is the work environment and culture like at the company?
Hostile work environment you don't matter the kids always come before you even if you havent ate or had a break the kids are disrespectful and come from the streets. 

What is a typical day like for you at the company?
Hot. Your expected to work outside in the 100 degree weather with out breaks or you can't even bring your own food or drinks. You have to drink small 8 ounce water that's for the kids so you can't drink much. People have passed out from the heat.

Leadership is an absolute joke. Roles are given to people based on who they like and not their ability to lead. Everyone has a "do as I say or else mentality" and they talk to masters and doctorate level peers like they're inexperienced children.  There is no HR department that you can call to report issues or ask questions, they're highly disorganized, and the least of their concerns is the children served.  They changed the company name from BCFS but brought over the same toxicity. Nobody in leadership knows what they are doing, but they continue to bark orders and will lose competent professionals doing so. 

What is the best part of working at the company?
Helping kids.  Reuniting families. Saving children from traffickers. 

What is the most stressful part about working at the company?
Always alone at home working hard to know coworkers and hard to get help when stuck on a step in a new to me computer program.

What is the work environment and culture like at the company?
Not sure I work from home although they're having a get to know you conference  in Colorado next week. With all employees, company paid airfare, rental car and hotel for the week. 

What is a typical day like for you at the company?
Either at home working or flying/driving to see my clients in their homes.

What is the best part of working at the company?
The company preaches on self care. They really do understand family life balance. 

What is the most stressful part about working at the company?
The travel. Sometimes it can be overwhelming. The job is 70% travel but sometimes feels much more. When traveling across the country. 

What is the work environment and culture like at the company?
The environment is very independent. People are available when needed. 

What is a typical day like for you at the company?
Everyday is different. There are days full of desk work. Entering assessments, making calls. Writing up reports. Some days are travel days, completing home visits.

Top Job Titles	Average Salary
Case manager 16 salaries reported	$30.08 per hour
Educator 5 salaries reported	$16.00 per hour
Registered nurse manager 4 salaries reported	$16.00 per hour
Program director 2 salaries reported	$94,619 per year
Medical technician 2 salaries reported	$17.00 per hour

Working at Compass Connections: Company Overview and Reviews

Compass Connections

Compass Connections Ratings

Popular jobs at Compass Connections

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected