therapist

family therapist

registered nurse

patient care coordinator

it systems engineer

Compass Health Center

I enjoyed working for Compass health center. The work was flexible and I feel compass equipped me with some new tools and approaches to doing therapy. This is a group and skills-based program and most of the patients understood that. In terms of career movement, there is not much you can do if you are provisionally licensed aside from be a group therapist. Most of the higher up roles require a person to be fully and independently licensed and it sucks because it is easy to feel burned out when you're doing nothing but running groups for two years straight while you acquire your hours for licensure. Compass pay is also very low. They start everyone out around the same salary regardless of experience which is about $45k. You will need a side gig with that kind of salary living in Chicago. Compass culture is welcoming, but sometimes the culture can be problematic. Management and leadership love putting too much on their best clinicians, often causing them to feel like they took on too much. Everything is "performance-based" so there is this pressure placed on every clinician to do a good job and be the best they can be for patients with no consideration of actual additional compensation. Just rewards and team shoutouts. Most people end up doing more work than they have the capacity to do to prove they're a decent clinician at this job. The benefits aren't the best. This company does not give you a lot of PTO. You often have to work, try not to call off or get sick to accrue as much PTO as you can. You will likely be working during the holiday season as well. Ultimately, the job felt thankless at times.

When you start, it seems like a dream job. Generous pto and told you can do things “however you’d like”. They ease you into the role as a new employee, then all of a sudden expect you to master the role with little support or guidance. The amount of times I asked a question about something important and it was brushed off was unreal. If you’re newer to the field, you are doing yourself a disservice working here. If you’ve been in the field awhile you can say or do whatever you want. But if you are just starting out nothing you do will be good enough. They won’t tell you how to fix it and will even give you fake praise. Then out of nowhere they tell you everything you’re doing “wrong”. Don’t even get me started on how they view /treat interns. Always heard coworkers gossiping about how they see interns as less than the others. The pay is embarrassing for the amount of work you do. I really should have read the reviews and took them seriously. I’ve had nothing but great jobs  before this and never got treated how I did here before. I regret not being more careful with selecting a job. 

Such a letdown—I thought that working here would be the dream! It seems like a place committed to helping patients, but unfortunately it is not. Once I was in the door, I began to see that this company values money above all else. They are expanding very quickly, and the experience that patients get has really suffered. They do not value their employees, and will use things that happen in your personal life against you. they are not inclusive in terms of identity and race. 
on the plus side, they do provide good ceu lectures, and you can learn a lot about act, dbt, and cbt here. just don’t be tricked into thinking that this workplace is driven by strong values. i think you might as well work for a larger system with better benefits and a more beurocratic system so that you know what to expect. 

I worked with so many wonderful clients, therapists and providers here, but I think there are some growing pains as the company expands. There was a lot of training of new staff and turn over, this also wasn't very organized which made it more difficult. There's also a culture of micromanagement and perfectionism which makes it hard to succeed and feel valued. Also compensation wasn't really up to par until recently, it seems like they might have fixed some of it and benefits are good though. Overall it's a great place to learn and grow if you can accept and deal with the culture of this organization, unfortunately I just couldn't see myself there long term. 

I have worked at Compass for several years and I continue to be amazed by how supportive the work environment is. If you are passionate about working at a higher level of care, Compass is a great organization to be a part of.  Unlike private practice, there is always someone to coordinate care with and you never feel alone in a difficult clinical situation.  There is no on call or weekend hours, which makes having a true work / life balance possible.  

Since I started at Compass, the benefit package has continued to become more robust and the staff support has increased.  One of the more exciting changes has been the addition of a staff led counsel focused on Diversity, Equity, and, Inclusion.  Free CEUs on DEI and other clinical topics is a huge bonus.

Compass unfortunately has a lot of downsides that have caused me to not look forward to coming to work and feel burnout. Compass has become very corporate, which results in admitting many more patients than we can handle, affecting the group milieu as we are already short-staffed. While leadership says they are open to feedback and preaches self-care and work/life balance to the team, team members feel unappreciated, overworked, and as if they are being lied to. This also causes frequent call-offs from team members and a high turnover rate, putting more work on other team members. For this reason, many group therapists are left feeling burnt out and as if they are running on empty.

Pros: Depending on the department the role can have some flexibility, Many educational opportunities, Supportive management, Providers are helpful, Collaboration among treatment teams, Teamwork really depends I’m the department you work in

Cons:
All of this is regarding senior leadership-  Becoming more of a corporate environment, More streamlining, Less care for employees, Less employee morale support, Rigid thinking about certain pieces of the company culture, Almost no transparency 


I love my job and my team I work with.  It truly depends on what you make of it.  Of course there will always be cons wherever you work.  That’s where you decide what you’re willing to live with. 

In my time at compass I have worked with a lot of great clinicians who bring a lot of ideas, but those ideas aren't often followed through due to what leadership calls 'the compass way.' There is a desire from the company to be consistent across sights, but this has hindered progress on addressing concerns around curriculum, bx management, training, burn out and etc. If you go to work here you can expect to have some strong staff around you, but be prepared for consistent turnover and a lot of repetitive challenges. This place has potential, but they'll have to take the ideas of staff (who work directly with patients day to day) more seriously if change will be made.

I would never recommend working for this woke company. Therapists walking around with blue hair, obsessed with pronouns. For being a mental health company - they don’t actually care about their employees mental health. You only get 6 paid holidays (unlike most companies which give 11). If you care about your own mental health - don’t work here. Management truly doesn’t know what they are doing. I was asked to google the answers to my questions quite often. This company truly feels like a “start up” even though they are ten years old. Don’t be bothered, it’s a revolving door for employees. 

What is the best part of working at the company?
Good coordination of services and professional collaboration with staff and good structure for helping to work toward effective services provided.

What is the most stressful part about working at the company?
I think there were a lot of moving parts. Some of the things that needed to be done had a lot of complexity to them.

What is the work environment and culture like at the company?
Culture is very support and helping to work together as a team. Good communication.

Top Job Titles	Average Salary
Therapist 3 salaries reported	$73,780 per year
Family therapist 1 salary reported	$72,500 per year
Registered nurse 1 salary reported	$54.00 per hour
Patient care coordinator 1 salary reported	$3,650 per month
It systems engineer 3 salaries reported	$96,285 per year

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