behavior technician

therapist

group facilitator

licensed practical nurse

psychiatric-mental health nurse practitioner

Compassion Behavioral Health

I started as a Behavioral Health Technician with absolutely no training. I was just thrown into high-stakes situations with zero support or onboarding. While BHT responsibilities typically include monitoring clients and supporting therapeutic work, I was regularly expected to operate far outside my job description. I organized files, compiled incident reports, and even drafted standard operating procedure documents. These are tasks that should’ve been handled by management or clinical leadership.

Despite consistently going above and beyond, I was passed over for promotions in favor of less reliable staff. Hard work is met with more work, not appreciation or advancement. The new operations manager created a hostile work environment, routinely yelling at staff and singling people out with no just cause.

The benefits are equally disappointing. They only began offering health insurance in April 2024, and within months switched from UnitedHealthcare to Blue Cross Blue Shield. A noticeable downgrade. This change happened less than a month before re-enrollment, making it incredibly difficult for those who had already established care with UHC providers.

There’s no 401(k) offered at all. PTO is minimal. 40 hours at the 6-month mark, another 40 at the 1-year mark, and then nothing until the 2-year anniversary. It’s not accrued based on hours worked, and there are no designated sick or personal days. It’s not nearly enough for the emotional toll this job takes.

The only positive part of my experience was working with Joseph Aragona, the PHP operations manager. He is compassionate, professional, and one of the few genuinely good leaders in the organization.

The manager, Lauren, makes the work environment very difficult. She often speaks to staff in a disrespectful way and has yelled at employees in front of clients. Instead of approaching the situation in a professional manner, which is embarrassing and uncomfortable.

It also feels like the mood at work depends a lot on how she is feeling that day. When she is in a bad mood, that frustration sometimes gets taken out on the staff. This creates a stressful atmosphere where employees feel like they have to constantly walk on eggshells.

A workplace should be somewhere employees feel respected and supported, but the way situations are handled here often makes staff feel the opposite. Being criticized in front of clients and spoken to harshly. 

I watched many folks work there and get fired. Every position was turned over during my time there, every one. The employees who worked hard and went above and beyond were chastised while the ones who displayed incompetency were lifted up.  

The company seems to shuck the contributors instead of taking responsibility for their inconsistencies and lack of management . The company just burns out employees and the solution is to hire more. 

Managers enforce fear instead of leadership and guidance. The employees that management cherishes are unqualified and make the work load harder on everyone else. If you wanna be someone’s mule work here, there is no workplace culture. 



What is the best part of working at the company?
Being able to help the clients 

What is the most stressful part about working at the company?
Unsupportive and incompetent Operation Manager Lauren

What is the work environment and culture like at the company?
Work environment is fast paced and easy if you have a strong team but if you are the only high performer in the team, the weight will be put in you and others will piggy back of your work.

What is a typical day like for you at the company?
Doing clients laundry, refilling the small fridges with water and snacks, taking out trash, serving dinner, restock on snack bar, help clients with small issues.

Company will sell you on growing with them. Do that while it is good for you. If you come from a decent organization you will have problems fitting in. The culture is poor and is run like a Mom/Pop  place. The office is small and always hot. The medication room is tiny and disorganized. Management has the mind set of a small company. Cant do ETO on the patient. If they are horrible you will have to call the police for a BA.. It was an experience. I know now what to stay away from.  

Being overworked goes unnoticed, appreciation is never given or shown. They will sell you a dream and then under deliver, and when you push back, it'll be used against you.
Poorly managed by executives that don't have boots on the ground and rely on Information from individuals driven by self benefit and not overall progression. Great place to learn about the industry and what not to do. 

Staff are friendly and helpful. Experience was "ok" but could have been better. They pay is not great. You do a lot of paperwork and always behind. You have to conduct individual, group, and family sessions every week additional to maintaining their charts in accordance to DCF. Caseload max is 15 and the way it is set up, it is a lot of work required of you. You will take work home.

At the start of this new year they had a lot of changes go on and not for the better. Management plays favorites, staff is overworked and under paid and under valued. Use to be a place that really cared, and that has changed, it is now all about profit and working the employees to the bone with minimal benefits to them. Good place to start and learn but not long term.

Ethics definitely aren't a priority with management.  Executive administrators are not accessible.  All about profit.  A lot of employee turnover.  Zero benefits.  Often techs are understaffed, except on first shift.  No advancement for BHT's.  Same bs as many other treatment programs.

I worked at Compassion Behavioral Health for about a year as a Group Facilitator  And left the job just for my own personal reasons nothing to do with the facility itself.  I had a good experience there and overall  The staff seems to really care about the clients, which to me is key.

Top Job Titles	Average Salary
Behavior technician 9 salaries reported	$17.67 per hour
Therapist 2 salaries reported	$72,500 per year
Group facilitator 1 salary reported	$55,000 per year
Licensed practical nurse 1 salary reported	$50.00 per hour
Psychiatric-mental health nurse practitioner 3 salaries reported	$125,000 per year

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