state tested nursing assistant

physical therapist

certified occupational therapy assistant

speech language pathologist

physical therapist assistant

Concept Rehab, Inc.

Would not recommend any new grad or seasoned therapist work for this company. You might get lucky and have good coworkers, clients, and maybe even a semi-supportive TPM while you are there and that’s where the pros end. To corporate you are just a dollar sign and they won’t let you forget how replaceable you are when you don’t reach your dollar sign. Your clinical rational better fit with their business model of making money. Be prepared to be reprimanded for eval onlys, not picking up med B patients 5 days a week (whether there is or is not potential to improve), and don’t even dare think about discharging a patient when there isn’t an immediate caseload to pick up in their place. The turnover rates for staff are insane (14 people in 12 months) as there is nothing in place for retention. No job security. Reach productivity standards and there is a 40 hour a week caseload for you? Okay you can keep your job. Don’t meet productivity standards for one month or caseload dips? Be prepared for a phone call Friday at 4:30 pm laying you off. Benefits are minimal, pay is average but don’t ever expect a raise. Please respect yourself more than to allow yourself to be treated as poorly as this company treated me. 

What is the best part of working at the company?
Good PTO and coworkers. Great first job post graduation as they do work to acclimate new grads to the field.  Flexibility with locations due to multiple contracts allowing you to pick up hours at other buildings if needed.

What is the most stressful part about working at the company?
Inconsistencies dealing with management at times.  Management and myself would agree on a solution to a problem I had, later only then to fail to implement it as we discussed and when they would finally implement it after I complained it would affect more of the team than intended creating unneeded drama and friction with me and the rest of the team. 

What is the work environment and culture like at the company?
Very relaxed and friendly for the most part.  Can depend on your manager though. 

What is a typical day like for you at the company?
Pretty consistent,  get schedule and start seeing patients.  It's pretty open structured where I worked and the teamwork was pretty good so other therapists would message you or ask if you shared patients when you wanted to see them to help coordinate the day.

This company claims they are ethical, but management turns their head in buildings that make a good amount of money while some old school therapists see 2+ patients at a time. Management are all "friends" so anytime anyone higher up than the rehab director needs to be notified, you hear crickets and nothing gets accomplished.  Also, be prepared to travel all over Toledo to get your hours. Some therapists don't mind this but some really hate it. Even therapists from Monroe MI will come into Toledo if you are licensed in both states. Management says in the interview that you will get your hours and that there are other close locations etc. but just know you have to drive out to multiple buildings to get your hours at times. (Remember, this is dealing with multiple team dynamics, different manager styles, different building expectations etc.) and one last thing, raises are really pathetic and a slap in the face of hard working therapists. They nit pic you at your yearly review and you walk away with a 10cent raise if you are lucky.

I have loved working with the geriatric population in the SNF setting for 13 years. I take pride in my skills and dedication to ethical treatment of my patients.  This is a challenging environment for many reasons and I have worked with some of the best therapists out there. I have seen and experienced the challenge of productivity and balancing patient needs with time constraints.  I know what this looks like. This is not easy to do. What I saw here was not consistent with what I have come to expect from my rehab team. I expect collaboration for the good of the patient. I expect therapist flexibility to meet the needs of the patient. I expect openness to questions and ides and a conversation with dynamic, creative solutions. I expect interdisiplinary respect and support.  The treatment notes look great, the charges are as projected, so it is understandable that people who make all the decisions from a remote location, might think things here are good.  You don't know. and when I left, you didn't ask.  

A typical day consists of treatments with patients in the different areas; keeping to a schedule, productivity standards and documentation about that particular day. Collaboration within the team for the process of treatment, the discharge goals of the patient and together with the patient and caregivers work towards those goals. In this environment there is a close relationship between co-workers and management.
The hardest part of the job is when people decline in spite of the care they receive. 
The most enjoyable part of the job is when the therapist wins the trust of a patient who may have a difficult background or situation and a relationship is built.

I can't say I had a good experience working at Concept Rehab in the Pittsburgh location, but every organization has a different culture and different expectations.  You can give 110% and still fall short if you're perceived not to be part of the team.  In this case the regional manager in Ohio kind of oversaw the day to day operations of things, which was nerve-racking and the department manager was not very hands on in terms of management. The patients were great and I developed a good rapport with them.  Nursing was fair and there were a lot of complaints. The gym was newer and well equipped.  I was only there a few months and moved onto a better situation..

Co-workers were amazing, supportive, and knowledgeable. Great team of therapists who made the environment fun for workers and patients alike. Good collaboration within the therapy team. Management was down to earth and understanding of personal situations, but also pushed employees to work at their best capacity.
The hardest part of this job, was that being the only facility in this state for the company, meant less support overall for the staff, especially in the way of coverage, which placed a lot of pressure on employees.
The company has a great mission though, and truly cares about patients and their stories.

This company was the worst company I ever worked for. My immediate superviser and coworkers were the only good thing. The regional didn't think even twice before throwing the team under the bus. We all put so much effort, patients loved us. The regional was busy writing up everyone. The whole team left in less than 2 years and they had to employ new staff. We were never staying at one place, if you want to work you can never complain about the traveling or else they find excuses to throw you out. Regional came and left once a month without asking how we were.

DOR, regional manager, and HR are all rude and only interested in their benefits to climb the ladder. No one listens to concerns of employees. The company is too busy making micromanaged sheets of random information to really provide help and support. Very business minded company only worried about keeping the money coming and not about ethics or employees. As a COTA the company won’t allow us to use our skills properly, constant push for adls even when it’s not appropriate for the patient. Not allowed to partake in home assessments, progress notes, or discharges showing how little they value the input and growth of the primary therapist who did most of the interventions. Only perk is the keep census up…

What is the best part of working at the company?
Quality Company.   Great staff .  Good wages for all therapists and  therapy  assistants.

What is the most stressful part about working at the company?
Not stressful, work environment s usually provide gym and  materials needed for all m treatments 

What is the work environment and culture like at the company?
Positive. Supportive .  Concepts answers employee phone calls, directs any questions to correct staff to assist’s employees 

What is a typical day like for you at the company?
Fairly busy but productive is very much a process of scheduling therapies when  bgood  access  to patients can be done.

Top Job Titles	Average Salary
State tested nursing assistant 1 salary reported	$16.00 per hour
Physical therapist 4 salaries reported	$48.25 per hour
Certified occupational therapy assistant 5 salaries reported	$28.30 per hour
Speech language pathologist 4 salaries reported	$46.00 per hour
Physical therapist assistant 5 salaries reported	$28.00 per hour

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