counselor

service coordinator

case manager

custodian

cook

Concern Housing

Concern is a great place to start if you're looking for hands-on experience in psychology/social work/mental health, but is not a place to stay long-term. There are limited opportunities for growth or different experiences. Case Managers/Service Coordinators/Counselors are responsible for basically anything and everything the clients need which can become extremely overwhelming! One thing I miss about Concern, however, is that there was always encouragement, occasional raises, constructive feedback, and what I found to be generous time off. The nature of this work is stressful but I always felt welcome to express what it was I was struggling with. 

I’ve been at Concern for years; however, for the past 2 years, the toxic environment throughout the agency has made it clear that no one who has a conscious. The agency has continued to become profit oriented with little to no care for clients and zero incentive for staff to stay. Unless you’re either molded by them or you’re, and this is difficult to say, pretty heartless, you’re not long to have a career at Concern. I will be leaving after the holidays, following so many before me since the end of 2018, and I hope the clients don’t suffer more than they already are, it’s sad that the clients are the ones who suffer most.

Concern for Independent Living is big on trainings, there are ample trainings you can attend. Most are packed with informative and current information and are very enjoyable.  I learned a great deal about psychotropic medications and how to appropriately supervise independent clients ingest them. My Co-workers and support staff are great! Paperwork is the hardest part of the job, often there is more paperwork then there is time to complete it; overtime is not in the budget. The most enjoyable part of the job is educating and empowering our clients.

The staff here at concern all suffer with untreated mental illness.   The supervisor has narcissistic personality distorder and a distorted perception of reality.   The staff here are very unhappy and the turnover is very high.  No one stays because this company is all about making money and no taking care of its clients.   The clients are suffering and being forced to live with drug addicts, prostitution and physical violence all in the name of saving money. They treat their clients like cattle.

Day to day work is structured and you know what you are supposed to do. 
If you need HR help, the women working there are bullies and condescending. They make you feel as if you shouldn't be wasting their time with trivial questions.
Upper management not connected to employees doing the actual work.
Reception spectacular and kind employees. 
When first hired, the onboarding process is ridiculously long and tedious.
Interview process is decent.

Facilities are nice and it is a stable place to work in so far as, they are so short staffed they cannot afford to lose you. Direct staff are underpaid, executives are overpaid and seemingly don't care how much direct support staff are struggling with the staffing shortage. There is no compensation to account for the extra work everyone is taking on and no compensation for different/ more responsibilities in different settings. 

What is the best part of working at the company?
Some bonuses thrown in occasionally 

What is the most stressful part about working at the company?
Large caseloads, violent clients, lack of support from supervisors. 

What is the work environment and culture like at the company?
A bit tense because everybody tends to be stressed 

What is a typical day like for you at the company?
Home visits, case notes, assessments and goal planning.

The location that I worked recently opened so the first day was slow but the following picked up fast, I wasn't ready but caught on eventually to how things worked. But the work became excessive when my colleague left which up my caseload from 18 to 26. 

It can be easy to burn out from this job. I enjoyed working with most of the clients but the paperwork was crazy.

What is the best part of working at the company?
The Executives and Staff are wonderful!

What is the most stressful part about working at the company?
The most stressful part is losing client's.

What is the work environment and culture like at the company?
The work environment is peaceful and there is a diverse culture.

What is a typical day like for you at the company?
A typical day is busy, yet calm.

Concern is a good place to work; the clients are great. Management and co-workers can be great too. The downside is the wages are below average even for graduate level positions/degrees. Discussing raises/pay is a taboo!

Top Job Titles	Average Salary
Counselor 183 salaries reported	$20.66 per hour
Service coordinator 41 salaries reported	$55,000 per year
Case manager 46 salaries reported	$53,152 per year
Custodian 28 salaries reported	$17.29 per hour
Cook 11 salaries reported	$19.14 per hour

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