maintenance technician

maintenance manager

leasing professional

community director

resident assistant

Concord Rents

Worked at the location over a year and unfortunately had to witness the community director lie her way into getting an excellent employee fired. The pay is ok if you are single with little responsibility. They directly and intentionally violate Fair Housing laws and if you question them they will find a way to put you under pressure. There were a few awesome employees that worked great, but were constantly being put down by management. The community director puts off all their work on the two leasing professionals and won't even thank them for their hard work and dedication. These people put on a big front as if they care about their employees and communities but I have first hand witnessed them adding charges to people's rent during the pandemic even though they told their residents they don't have to worry about the fees in the beginning, they started pushing them to pay as if their life depended on it. You have to fight with them for a raise even with a promotion. Concord takes advantage of a lot of good people. The insurance "benefits" are not worth the amount they take per pay period. These people go around gossiping about employees at pther communities and residents. If they don't like something about a resident I have seen the community director pull strings to get people evicted. I would not recommend working for this company. No overtime, only positive thing is the paycheck every two weeks that really isn't much. Community director hid annual certificates from three employees including myself while I was there. Concord will promise you the world but will not deliver. The way they get you to do double and triple the work is to tell you that you're getting promoted but will lead you on and won't deliver. Even the VP of operations is in on screwing over residents and employees, they treat you as if you're beneath as a peasant. 

This company its one or the worst company to work for . If you work on a one man place its total disaster they expect you to have the place in pristine conditions with little and much cases no help what so ever the community directors some are your worst enemy and the vrd ‘s dont have your back at all . They always complaining about the budge and they expect you to fix everything like you were a wizard. You have to provide your own tools if not you are dead in the water. The residents are even worst you break your back maintaining the grounds and they are the first to dirty the place they dont have consideration for you and your effort of maintaining the areas . The smell of marihuana its all over the areas homeless people doing there necessities everywhere and management wont do nothing about it. If you have problems with your CD the HR dept wont help you at all they nitpick and micromanage you like crazy . You go to work every day thinking today its the day I will be fired theres no security for you. Every month you have tons of little test . Not all properties are bad but the one i work for was a horrible place the CD its an unprofessional person . They cheat and lie to the residents before they move in and when they get there its a entire other story . When you have to do the turns they dont want to properly fix the unit they want to spend as little as posible even they dont really sanitate the carpets the A/C units are always flooding and most of the have mold in areas the residents dont even see. And if the CD lie to them they make it look like it was the maintenance man fault. Theres not even water for the employees available you have to provide your own . If you in a one man show pto its hard to request because theres no one to cover for you. They have you think you are a manager and its all a joke because its only you working there . 

I had been with Concord for seven years, and if anyone would've asked me, even a year ago, how do you like Concord; I would rave and rave about the wonderful pay, benefits, bonuses, training, helpful IT, strong knowledgeable Regionals who had compassion and wonderful understanding of how tax credit works, along side with the ups and downs of the market in the area your complex was at, there was a great President, CEO and EEO who were caring of its employees and company as a whole......starting about a year ago this has completely changed.  Passing the company to a new president, might create more revenue, (more money, more money) which seems to be the new vision of Concord.  Upper management are being forced to retire, or being so "pushed" out that they mysteriously leave after 18 years or more of working with Concord. Even major department heads have abruptly left after years with the company.  This has now trickled down to operations and the trend is that the more salary you earn and if you are taking the benefits, you are being pushed out hard, Concord is doubling and tripling communities and calling them CPods having one property manager for all three communities and making less staff with less open hours and no weekends for the prospects and residents. Customer service is no longer a priority so don't worry if you do not posses that skill it is not needed. Some of the new hires have no experience in this industry at all and have never even been a porter much less a manager of a multifamily community.  Reports that look good with graphs and scales are better than keeping occupancy up and delinquency down, keeping up appearances are better than actually fixing the problems. I miss the old Concord. Good luck with the new.

Well let’s see where do I start .. There are ALOT of negative things I can say about this company... The high stress, the overload, lack of training, burnout etc .. All and all though it was definitely a learning experience that I know for a fact will do nothing but benefit me in the long run. 
The pay was great and the hours were consistent. Concord has excellent benefit programs, their are a lot of cool offers/discounts they have for their employees. But honestly all of that covered up the issues that took place each and everyday. 
You never know what your walking into with working as a Leasing Professional. You really have to have a gut for all of this , some sort of grit.. It’s not made for just anyone.. A lot of times you are thrown right into the fire hoping you will not get burnt... 
The company doesn’t properly train whatsoever.. A lot of the managers hardly know anything themselves because they were “ thrown into leasing “. It’s honestly sad and pathetic that the vicious cycle keeps going on and on .. I was told straight up from a CD that “ since they weren’t trained they don’t know how to properly train “. Which makes no sense because that would be the MAIN reason why you want to help others learn don’t you think ?!! Lol.. 
Concord was a great starting point for me as I still am on the quest to figure out my life’s intention/purpose. It was a great opportunity but I definitely wouldn’t go through it all again .. Too much headache and unnecessary tension. 

I worked at concord rents for a couple of years and learned a lot thanks to the assistant manager. The Manager however, did not help at all. I was conducting move in and move outs and had to scramble the day of move in because the apartment was never ready by maintenance. On top of that, I was renewing leases, recertifications, collecting rent, paperwork, sent out notices, letters etc. You name I did it all. I had no help whatsoever from maintenance when it came to taking pictures of the units. If I was not in because I was sick or went on vacation the manager would leave a pile of work on my desk for me to complete and would not help me knowing I was already behind. I even had to assist to a different community and was behind at my property with no help. Corporate was no help whatsoever and demanded reports from the community managers and always changed its policies and demanded more work while we were short on staff. The company will not have a leasing agent and assistant manager in one office. It’s usually the manager and assistant manager and/or a floating leasing agent which is no help. Meaning the assistant manager had two roles. I made the best decision by leaving the company. 

My typical day at work we started at 8AM the office opened at 9 AM, I would show apartments if there were any available, enter work orders, set up and take down our Morning Coffee Pots , set up resident activities, Movie, Tea Time Afternoon Coffee. Bingo I still call for the Bingo Games, because I still live here. I learned a lot about Seniors, how they have a lot of concerns and they only want someone to listen to them. Concord is based out of Florida so we hardly saw the owner's. I got along fine with my co-worker's, the hardest part of the job would have to be when a resident passed way which is common in this type of Housing .The  most enjoyable part of the job was having people say how much they enjoyed living here, also did lease renewals on  a monthly basis.

Concord Management is tax credit apartment rental company. My typical day at work consisted of greeting perspective residents. Touring apartments, answering phones, posting rental payments, resolving resident concerns, event planning, community outreach, market surveying,

I learn how that every perspective resident is looking for a home, and everything that I do from the greeting to the close is what determine if they lease with us or elsewhere. I only have one shot to give the experience that Concord is your new home.

Being unable to meet every clients expectations is the hardest part of the job. I learned that every individual has their own idea of what "home" is. And trying to meet those expectations are not always possible. But you still try anyway.

My most enjoyable part of the job meeting new people and being able to retain residents year after year because they feel at home.

The worst part wasn't the work itself, it was trying to get anything done when the left hand had no clue what the right was doing. Teams here operate inside these isolated little bubbles and there's absolutely no coordination, so you end up repeating work or getting blindsided by decisions you never even knew were being made. I'd ask for information and just get shuffled around, or even worse, be told to figure it out myself. Management seems completely uninterested in creating any real communication infrastructure, so everything crawls at half speed because people keep getting in each other's way. We spent more time desperately chasing down basic information across departments than actually getting anything accomplished.

If you value your time and hard work, this is not the company for you. They will use you and abuse you for years, then steal your hard earned money. Senior management doesn’t care about you as an individual. You’re only another number to them. It doesn’t matter how hard you work or meet your goals, there is no appreciation. And it’s a shame really, because the company didn’t start like that. It’s become more ridiculous these past couple of years. The new leadership are really just bosses not leaders. Hope they realize it soon before the other long term employees leave as well, as quite a few long term employees have left these last couple of years. But then again, they probably don’t care. They might prefer it that way, so they can bring in inexperienced employees they can lowball and save on salaries. Such a shameful way to run a business. 

What is the best part of working at the company?
Working at this company gives me opportunities that I’ve never had before

What is the most stressful part about working at the company?
The most stressful part would be wanting to achieve even more. I do have the ability and all the tools that I ever need. I just put the stress on my own self 

What is the work environment and culture like at the company?
The work environment can be quiet as a mouse, or it can be nowhere near noisy as a concert, but the immediate area can get noisy from phones, ringing or people conversing for the job. The culture at the company is always diverse 

What is a typical day like for you at the company?
My typical day is working on computer with reports I start my day between 8 AM and 830 and I end my day between 5 PM and 530

Top Job Titles	Average Salary
Maintenance technician 172 salaries reported	$20.48 per hour
Maintenance manager 148 salaries reported	$24.55 per hour
Leasing professional 142 salaries reported	$20.12 per hour
Community director 60 salaries reported	$56,987 per year
Resident assistant 14 salaries reported	$22.52 per hour

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