weekend receptionist

maintenance technician

registered nurse

nursing assistant

dietary aide

Congregational Home

What is the best part of working at the company?
Developing a relationship with some of the residents.

What is the most stressful part about working at the company?
Administrators pretending like they care about residents and staff. Always working short. I get the impression that they think that they own the staff. And we're supposed to just do any job that they tell us to do. When you go to someone with a complaint or suggestion. It's like talking to a wall. Please she really learn how to work as a team cuz we're all we have. But most of them don't understand that.

What is the work environment and culture like at the company?
Lot of people coming in ( staff members) trying to get paid without doing any work. A lot of laughing at the residence. That irks me! People have like they don't know how to say good morning have a nice day. A lot of people just trying to survive. They're not going to train you well so you have to ask a lot of questions.

What is a typical day like for you at the company?
Have to come in earlier than my shift to prepare to work for two to three people. Only take up 10 to 15 minute break forget about having a lunch got to work through. I have to get to work done. Most of my days are stressful but not all. From time to time they're a good day.

My experience at this organization was challenging. Attendance policies were applied very strictly, with limited flexibility for personal or family illness. Disciplinary actions often felt abrupt, with minimal communication or formal warnings. Staffing levels were consistently low, yet turnover remained high, which placed additional strain on remaining employees.

Chronic understaffing was a constant issue, yet the facility continued to terminate employees rather than address the root causes of turnover. This created an unsustainable and unsafe workload for remaining staff. Additionally, the workplace culture was unprofessional at times; interactions with certain nurses were dismissive and unwelcoming, contributing to a hostile and uncomfortable environment.

The compensation provided was not aligned with the high demands and expectations placed on staff, particularly given the ongoing staffing crisis. In my years of working in healthcare, this was one of the most challenging and poorly managed environments I have encountered.

I generally have one or two upper management meetings per day, when I am not in a meeting I prepare journal entries for month end, review accounts receivable billing prior to the billing distribution, review all accounts payable checks with back up prior to the checks being distributed, log cash deposits, and review payroll prior to submission.  I perform many bank transactions such as auto draws from customer accounts, bank reconciliations, and payroll controls.  I prepare monthly financial statements along with a cover memo and submit the packet to the financial committee of the board.  Quarterly I present the financial packet to the full board.  I file the 941 taxes, state taxes, sales tax, and submit the 401K payments to John Hancock.  I prepare all of the Medicare billing statements and submit them when they are error free.  I process the fixed assets and then depreciation expense.  Prepare the financial statements monthly along with a cover memo to present to the Board of Directors.  Every day varies depending upon the time of the month and what may be presented for the day.

I worked second shift as a CNA. I would come in and make sure my assigned residents were ready for dinner. I would assist in taking food orders, serving drinks, and feeding those who needed assistance. The rest of the night was spent getting my group to activities, taking some on walks, getting them ready for bed, then completing my charting.
Throughout the week I had two nurse care managers that were my supervisors. I found them both to be great at their job and, easy to talk to.
This was a job that was done relatively on my own. There was one other CNA in the hall if I needed assistance, but she also had her own group to care for.
This job could be very demanding depending on the moods of the residents on any given night. Sometimes more time needed to be spent with one certain resident, but that could leave the others lacking in needed care.
I had no problem seeing my group as people, not room numbers. I especially enjoyed this job because I met residents that were fun people to get to know if you just took the time.

The majority of the residents are phenomenal (their families, not so much sometimes). However, communication, consistency and teamwork are absolutely atrocious. Insubordination  runs rampant, largely unchecked, as does blatant disregard for employee policies. The workload grossly outweighs the salary, unless you are in a management position. Yearly bonuses are based solely upon resident donations that are then divided up without any documentation of just how that was determined or distributed. Sick time is virtually unobtainable as you aren't allowed to use it until you have been absent for 5 consecutive days, regardless of a doctor's excuse. Scheduling and attendance policies seem to change at least monthly, with little to no communication to reflect it. Understaffing is the norm which contributes to the incredibly high turnover rate. And worst of all, employee and resident opinions, suggestions and grievances fall on deaf ears as long as our bottom line and rating statuses remain unaffected. 

I used to work here and while there are great people who work here but there are also bad ones. Good Colleagues are pleasant and share the same goal which is caring for the residents and patients. Some will go out of the way to help you. Then there are the bad ones. and by bad, I mean these people hate what they do and they show it. Depending on the unit and shift, there are aides that completely neglect residents. They won’t answer call lights, often letting the resident or patient just soil on themselves. Some just sat around, gossiped, and gave major attitude whenever I asked for help. I saw stuff that were major red flags and whenever a patient or resident complained, it was chalked up to make it look like the resident was confused or mistaken. I stayed as long as I could but I ended up leaving because of ethics. While this place is better than most, it’s not as picturesque as it appears. Made me leave the nursing home sector for good.

You are constantly working short staffed; you’ll be told you will receive a bonus and then you’ll be denied; PTO denied a lot; not flexible with scheduling; scheduler is very rude and makes a lot of mistakes; not much room for advancement, tuition reimbursement program is a joke; cleaned usually once a day (if that) during a pandemic unless you want to clean while taking care of residents. Work load can be overwhelming, residents can be very combative with little support from other staff/managerial staff. Nursing staff often forgets to report what you have told them and will throw you under the bus when something goes wrong. Social workers often take sides of residents even those with severe dementia/anxiety. 

Managers are horrible. Stick together and will throw subordinates under the bus in a heart beat. Benefits suck paying $693 a paycheck for family health insurance. No growth or opportunities to advance. Finance Director is horrible and lies about what they're able to do for you but really has no say so. Administrator is terrible and believes anything the Finance Director says. Managers will get up in your face with no consequences and HR will go back and tell your manager what you said about them or their management styles in confidence.

Ok play to work. Now when you have co workers not coming to be a standby assist or help with a transfer is always a problem. The people there act like high schoolers the clique up and only look out for each other. They also but kiss with higher up! They’re also haters and stare at people. Jealousy is something serious in that place. Half the people there that acts like this are all over 40 years of age!!! Now that’s a shame. Their turnover rate is extremely high. You’re always working short staff. Some nurses there act like they’re too good to jump in and help out on the floor when the help is clearly needed. It would take a village to get that place in order! 

I a very good place or work environment and good co workers that accommodate and Everly ready to teach you  when your ready to take corrections.in all I would say the nurses over there are awesome and the supervisors and the aides around the vicinity.lots of this to learn and interactions withe the residents knowing their does and dont.the congregational home Is really a very nice place to work ,the CEO is a very nice person always ready to listen and teach to correct you when your wrong.nit to disgrace you before your coleaques.

Top Job Titles	Average Salary
Weekend receptionist 3 salaries reported	$14.00 per hour
Maintenance technician 1 salary reported	$50,000 per year
Registered nurse 4 salaries reported	$41.18 per hour
Nursing assistant 1 salary reported	$20.16 per hour
Dietary aide 3 salaries reported	$17.75 per hour

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