cook

account officer

housekeeper

host/hostess

assistant manager

Conrad Hotels & Resorts

Roughly 80% of the front office staff have been in their positions less than six months. This includes the front office manager as well as director. So, there have been an exorbitant accumulation of errors at the expense of guests and co-workers due to new hires' inexperience. This is one reason for the ongoing tension from the top and the sides, because no one wants to take ownership of or collaborate on a difficult task. Yet, the finger-pointing is rotating back and forth when mistakes are made (mainly because of inexperience). I've been a witness to so much conflict with most of it unhealthy, unproductive, and unprofessional. Constructive conflict leads to growth and development, but it's hard to get there when even new decision-makers avoid problem solving. Management avoiding guests who want to sort out charges on their receipt is a big issue. I'd expect the cycle to continue with short-tenured employees.

I loved this job. From the work to the people I was working for and with, it was a good time all around. As a Public Space Attendant, it was my job to perform various Janitorial duties such as cleaning and maintaining public and employee restrooms as well as other duties you would expect like mopping and dusting. PSAs would also handle things like the indoor Pool area and guest workout room, and locker rooms, keeping those stocked with towels, amenities, fresh apple and bottled water. Even on the busiest of days, the only time I really ever felt stressed was when a particular supervisor would do a walk-thru of my floor at the end of my shift, as they have some unreasonably high standards that no one could meet. But aside from that, I loved this job.

DO NOT WORK FOR THIS COMPANY! The absolute rock bottom low point in my 10 year history. Understaffed and overworked. I frequently did 12+ hour shifts to be a "team player", but was not given anything in return except remorse and a paycheck. I was asked (more than once) to work off the clock, which I refused.

A hotel that goes through 3 executive chefs in less than 2 years says more about upper management incompetence than the chefs themselves. One chef confided in me this was the worst job in their working history too.

HR Director asked a colleague of mine who was being laid off to sign a voluntary resignation form as a shady way of trying to escape paying unemployment. When questioned, the director's response was "Oh, that must have gotten there by accident"

Management was notified several times about poor ventilation conditions in one of the kitchens. Refused to fix until an OSHA report was filed.

For a part-time or on call position, it is the worst. The spa barely had business. Constantly giving us talk about luxury yet I've seen better luxury than this place. The marketing for the Spa within the company was very weak. The location of the Spa was so hidden that people couldn't find it that easily.  The manager spent most of her time closed in her office on her computer. Constantly cutting our hours.  Clients were rude and always complaining about the automatic tips included  to the bill.  The manager sometimes refused to validate our parking leaving us with a high parking bill. Completely under appreciated. Constantly writing us up for every little thing. If you are a license therapist, this place will knock out the passion for the career. Don't recommend it.

(Prior to the company changing owners or management) 
Upper Management (Human Resources Dept, Directors & Supervisors) & employees who’ve worked there longer are in a “click”. If you’re not apart of the click, you don’t benefit. They will not prep the station for you on your off days, even if you leave it fully stocked for them. Supervisors are disrespectful, they talk to you like you’re lesser than a human being. Your first day will tell you how your experience will be working there. On my first day(at 6am), the person that was on schedule to train me, called out. Therefor I had to “figure-out” what I was supposed to do until the next scheduled employee came (around 9am or 10am). 

This may be the place for you if you don't have much of a life, but you may want to reconsider applying here if you have children or family that you enjoy spending time with. This entire workplace is low vibrational. Everyone from the servers to upper management are stressed and will remind you of it everyday. I got scolded for *inquiring* about having Thursdays and Sundays off.  The kitchen manager went on a tirade about how she hasn't had weekends off in two years. Yikes! Don't let the money fool you. If you care about work/life flexibility, look elsewhere!

typical day at work was very stressful, unorganized. I learned how be more detail orientated as well as how to balance life, school, and work. Management needs help with communicating with staff as well as providing structure. Being more committed and understanding. I loved my co-workers. We looked out for each other, we helped each other. The hardest part of the job was when you have so many rooms to get done and you never have the supplies to complete your task. My most enjoyable part of the job was being around certain co-workers. There were certain co-workers that made the day go by easy. Thats what I will miss....my friends.....my family.

If you are qualified and experienced...
this is not the place for you.
I was led to believe that the whole idea 
of hospitality was to be gracious and
when required a problem solver.
The G.M. herself lacked these qualities 
and the Hotel would be better served .
without such rude behavior.
I have been a patron of the Hilton Hotel Group 
for many years.
I was sadly disappointed by the overall attitude and unprofessionalism of the GM and 
how she treats people.
How sad.
I personally will have to rethink when and 
where I will stay when I utilize Hotel brands.
Not very HOSPITABLE.
Location: Fort Lauderdale, FL.

What is the best part of working at the company?
great location . Luxury service and food . 

What is the most stressful part about working at the company?
training the team who did not have the proper training and food safety

What is the work environment and culture like at the company?
taking care the team first and guests after 

What is a typical day like for you at the company?
organization of the food service , menu , schedule help the team and train they to better way to cook the food . work on display buffet and breakfast buffet for the vip . controling the food serve at the employees dining room . having daily meeting with the other managers and head of department

Amazing property that is always recreating itself. From opening the property the staff was molded, trained, and directed in a manner that enstilled a sense of ownership and family. Everyone took their job seriously, in order to enable the best possible service.

During my time I was promoted 4 times in 3 years. I was awarded employee of the month several times as well.Those who work hard, were constantly recognized in a manner to encourage others to work harder.

This was the best run property I have ever worked at, hands down.

Top Job Titles	Average Salary
Cook 1 salary reported	$18.00 per hour
Account officer 2 salaries reported	$2,700 per month
Housekeeper 1 salary reported	$15.00 per hour
Host/hostess 1 salary reported	$1,900 per month
Assistant manager 2 salaries reported	$3,200 per month

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