physical therapist

occupational therapist

physical therapist assistant

speech language pathologist

certified occupational therapy assistant

Consonus Pharmacy

This review is long overdo since, unfortunately, I have not worked with Consonus for over a year.  However, that is because Consonus ended their contract with the building I was at and there were no other ocations nearby to transfer to. I have since been with two other contract companies which is why I finally wanted to write this review. 

As an SLP, working in a SNF has it's own challenges. I had applied to Consonus as they were beginning at a building down the street from my house and was looking to switch from outpatient to SNF. I had some reservations but my mind was quickly changed after having an interview with Carman. We had a long conversation, she talked about my goals and by the end of the conversation I had my first job in a SNF. Since I came from outpatient I had asked if I was able to receive some training/follow an SLP currently working with them. They immediately scheduled me to follow an SLP in a building 1.5 hours away, and it was so helpful to ease my nerves of returning to SNF (the last time I was in the setting was during rotations in graduate school 3 years prior). Once we started they provided numerous directors from other region to help with learning EMR, providing reassurance and education as needed. They also asked me what materials I would need, and ordered everything I had requested. 

Not only did I feel supported from the very beginning but also throughout my career with them. We a director of clinical services who came out to update us with the most recent medicare information and how it affects our jobs. The area director, regional vice president and director of clinical services all knew our names and would always take a minute to talk with us if we had questions/concerns.  They never put me in unethical positions and would stand behind my professional decisions as a speech pathologist. They were truly always supportive. They are also the reasons that set them apart from other staffing companies I have worked for since then. 

Did I mention they have a Christmas Party every year?! It was so much fun and truly made you feel appreciated. I felt like if you wanted you could move forward in the company in other roles, however I am happy just being a therapist. 

My husband and I plan to move more West (where they have more locations) in the future and I hope that I am able to work for such a wonderful company again.

When I started to work for Consonus, it was not my first place of work and I was still passionate about OT. I enjoyed dealing with patients, to rehabilitate them and in many cases, saw the " fruits" of my labor. I was OK with my pay and benefits even though they were not adequate to my efforts. When my managers could not find a therapist to work during my days off, I agreed to help. There were days when I did not feel perfect I still chose to work. What I was interested in, in the first place, it was my passion - to work as an OTA. I knew that I performed it good, I loved it and most of my patients appreciated my efforts.
Unfortunately, Consonus management HAS HAD a different agenda. The management's concern HAS BEEN ONLY PROFIT to stay in their comfortable positions and to satisfy the owners.  Over the years, I observed the nonsensical measures undertaken by the management to supposedly to improve our work and patients' rehabilitation. To mention just a few of such " improvements ": productivity ( went over the years from a reasonable percentage to a ridiculous one); documentation (over the years from a relatively straightforward one to a complex one), group therapy ( even though I enjoyed  this form of rehab from time to time, but when it became mandatory, it defeated the purpose); infamous FIM tool ( I can write a separate review on this ludicrous measure). All these measures  not only did not help, but it distracted therapists from our immediate responsibility which is to rehabilitate our patients. 
There was only one way for me to continue working under these circumstances is to become a "robot ":  not passionate; not empathetic technical worker. It was inappropriate for me. "The last drop" happened when management "suggested" to improve my documentation. And if you are not going to do it who cares what kind of an employee you were over many years of loyalty, honest and passionate work... By that time I was sick and tired from Consonus, I was burnout and I quit. It is absurd that the company which is supposed to rehabilitate people, brings  its employees  to burnout. Many sad events happened in my life due to burnout...
I am not working in the field right now and not sure if I will return to OT. 
I would like to use some stronger words toward the management for bringing me to burnout and ruining my love for OT. I will only say that DESPISE you and the owners of Consonus. 


What is the best part of working at the company?
They work hard to keep  the employees informed and educated. They show their appreciation with employee celibrations


What is the most stressful part about working at the company?
Trying to keep up with ever changing federal rules and regulations. Once you get it done the way the l federal government wants it done they change the rules so they can deny payment. The administrative management team at Consonus does a great job addressing the changes and educating the staffs at all  their facilities 

What is the work environment and culture like at the company?
They value their employees and do everything the can to help their employees achieve their goals and enjoy work. They  recognize employees  that rise up and exceed expectations. They also recognize residents/patients that rise above and achieve exceptional results. 

What is a typical day like for you at the company?
Arrive at facility l., boot up computer and print schedule and coordinate with OT and Speech.  Go get my first patient and bring him or her to the. Therapy dept see how they feel and any problems 
chart treatment and response.  Take patient to room or activities and get next patient nd continue until ll patients are done. Billing and charting are done through the day

,

Possibly the most toxic place I have ever worked, including the jobs I had in high school. I don't know where the managerial staff gets their self-righteousness, but wow, congrats on your high self-esteem. Both my DOR and my ARD (who were also apparently best friends with each other) were the equivalent of the mean girls in Mean Girls. Hard work is not appreciated unless it's done in the least amount of time possible. I worked with possibly the most talented and knowledgeable clinical staff I have ever worked with, and management drove every single of them away after learning they wouldn't be successful in pitting us against each other. It's such a shame Consonus owns the nicer SNFs in Seattle. I loved working at the facility for the nursing staff and my fellow therapists, but I simply could not tolerate the toxicity and self-righteousness of the management staff. On top of that, Consonus only accepts the top of the top insurance plans, meaning on average, ST and OT would have 3 hours of work a day and then threatened to revoke our benefits because we weren't working full-time. Quality. 

I worked as a COTA for Marquis/Consonus Healthcare for over 4 years and would still be a satisfied employee if not for the affects of Covid in the SNF setting. I appreciate the values and mission of this company.  Through thick and thin, I felt that my fellow employees and management always had my back. Things are tough in the rehab world right now with new Medicare standards. Upper level management did their very best to meet the rising needs of therapists' under the stringent new Medicare guidelines and frankly, you cant please everyone. I always felt valued and appreciated despite being asked to basically squeeze blood from a turnip sometimes. I feel that regardless of what company you work for in the SNF setting, the demand is the same, and it is not always easy. But I feel that the company, upper level management do consider their employees more than most companies.. 
I appreciate their progressive approach to training and education in documentation and objectifying treatment outcomes. Documentation standards are high and somewhat monotonous within the company, but overall, I am a better therapist for what I learned working for Consonus. 

Supervisors will tell you that you are performing well while simultaneously investigating you to find anything they can to terminate employment if they decide they want to. You will be given a schedule that will be changed on a monthly basis to accommodate their favorite employees regardless of tenure as an employee. They will change your supervisor and line of business without your input or consent or giving proper training before expecting you to understand everything you need to know to perform at the job. if you tell them that you need more training they will give as little training as they can then expect you to fully understand what you are supposed to do. If you try to learn new things to better assist the company they will placate you and tell you they will train you and never actually give you the training you are requesting. If there is any disciplinary action they will not only not give you an HR representative they will continuously say they do not do that or that one is not available.

 As a former DOR I do not recommend working for this contract therapy company. My experience was defined by toxic leadership, poor pay, and constant staffing issues.

Management was disorganized, unprofessional, and at times outright disrespectful. Leadership created a toxic environment where feedback was not welcomed and accountability only flowed one way — downward. There was zero support from supervisors, and micromanagement were rampant.

Pay was well below industry standards, especially considering the demands of the job. Raises were non-existent or so minimal they felt insulting. Despite promises made during the hiring process, the compensation never matched the workload or expectations.

Staffing was a nightmare. Turnover was incredibly high, and the company constantly seemed short-staffed. This led to overwhelming caseloads and a lack of continuity for patients. Rather than addressing the root problems, management just kept pushing more onto already burned-out staff.

If you’re considering this company, I strongly suggest looking elsewhere. It’s not worth the stress, poor compensation, or lack of professional respect. That is why Consonus is losing contracts all over Oregon. 

What is the best part of working at the company?
Specifically VCRC building that isn't related to Contract company Consonus has a Great work culture 

What is the most stressful part about working at the company?
Audits from higher ups area managers. Helps improve charting though at expense of clinician labor numbers. Cycle of Area managers wanting Detail charting and wanting high 95% productivity numbers. Too much scheming on  cookie cutter groups less on individual treatments. I've seen too many therapist come and go because of creative Area managers and the clinical paperwork specialists that harp on the overworked underpaid therapists.

What is the work environment and culture like at the company?
In and out burger therapy. They offer structure therapy programs that is so assembly line and have their clinical paperwork specialists come out once a quarter and indoctrinate staff to do so. Takes the fun out of practice PT.

What is a typical day like for you at the company?
Get list of patients try to herd them in groups and stay glued to your laptop and fill out electronic documentation and try to clock out for 95% productivity.

Being loyal (9 + years of work), having a lot of positive feedback from my patients ( management was informed), being available to cover for my coworkers during my days off and even being productive most of the times, all these merits don't count for Consonus management. I was given an ultimatum: either you will improve your documentation or you are going to be fired. By that time I was fed up with all the nonsense which took place for many years in Consonus. I did not think long and gave my resignation and 2 weeks notice on the next day. I regret now that I gave them 2 weeks, because that ungrateful management did not deserve decent treatment. 
One example that shows what kind of people Consonus hires in key positions. One of the days I was approached by the district manager. He informed me that one of my patients called him and said some good words about my efforts in treatment of that patient. DM handed me a gift certificate. " Here, it is for your good work", he said pompously. When I found out the amount that I was given, I experienced nothing but humiliation. It was $ 5... Should I say more?
It has been more than a year since I left , but I still experience frustration and anger mostly at myself that I made a decision to work for Consonus.

What is the best part of working at the company?
Great coworkers, good clinical support and education programs, frequent doc reviews, sometimes had excellent regional managers (not always)

What is the most stressful part about working at the company?
Frequent turnover in management. Insufficient staffing for necessary buildings and work around it by expecting full time staff to float endlessly to other buildings, which becomes quite stressful. Poor to no communication when the regional manager was not a good one. Poor raises. Pressure for productivity and groups. 

What is the work environment and culture like at the company?
Friendly but with high expectations

What is a typical day like for you at the company?
Working in one to two facilities as a full time OTR, managing one site, constantly understaffed, getting pushed to push my already stressed staff for higher productivity, not getting answers from regionial management to important questions.

Top Job Titles	Average Salary
Physical therapist 252 salaries reported	$52.25 per hour
Occupational therapist 165 salaries reported	$51.06 per hour
Physical therapist assistant 96 salaries reported	$38.06 per hour
Speech language pathologist 111 salaries reported	$52.40 per hour
Certified occupational therapy assistant 72 salaries reported	$38.45 per hour

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